Rated 4.0 out of 5 by 288
Rated 5.0 out of 5.0 by CAPTRON GREAT HOTEL IN A GREAT LOCATION
You couldn't ask for a better location for a hotel on top of a small shopping center, on top of the S-Bahn (subway) and there is an ESSO gas station next door, open 24 hours a day that sells beer and snacks as well as gas.... We got an upgraded room for being a platinum rewards member with a great view of the city.. I found the staff to very helpful and cheerful, I think the bar tenders may need a little more training but all in all a great stay... The only problem I encountered was the Wi-Fi, very weak and would go in and out. Have stayed here many times in the past and will stay here in the future.
July 24, 2014
Rated 4.0 out of 5.0 by ryahya Solid Holiday Inn in Munich
I stayed several times at the HI Munich Center. In comparison to other IHG properties, this one is well located close to downtown. Not far from Gasteig. A metro line is not far away.
The hotel is not new but the rooms are clean and okay. Overall, a solid choice.
An unsolvable problem seem to be the lengthy check-in/check-out queues. The hotel is quite large with many guests. This leads to queues disregarding whether I have a check in at 7pm or 10pm. Two staff members seem not sufficient to handle the load. Not a major problem but smaller nuisance. Staff was friendly, though.
As IHG elite member, I was offered the typically drink voucher or extra reward points. I chose the extra points and the lady promised that the points will be credited automatically. This did not happen. You might thus prefer to ask for the voucher, a safer choice.
Otherwise, the room seemed normal and not special for IHG elite members. Thus, no special recognition of Rewards members.
July 23, 2014
Rated 4.0 out of 5.0 by Jackie!! Handy stay in Munich
We needed better electrical connections at bedside & more control over individual lights.
July 22, 2014