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Rated 3.9 out of 5 by 53 reviewers.
Rated 3.0 out of 5.0 by Over all the hotel is a 3.5 The hotel staff is very helpful and the food is good. But, the internet was bad in the room, no safe in the room, no laundry service, and no English TV channels besides CNN. August 24, 2014
Rated 4.0 out of 5.0 by Buen hotel, ubicación mala El hotel está muy bien, responde al standard de calidad de Holiday Inn. Buscábamos un hotel con una habitación grande y moderna y es lo que obtuvimos. El único problema del hotel es que está en una zona industrial de Nápoles, a 10 minutos en coche del centro turístico y el puerto y que el servicio de transporte de autobús del propio hotel funciona mal porque tiene pocas frecuencias y además se llena y deja a clientes fuera, por lo que acabas yendo en taxi al centro. También se puede ir en metro pero lleva bastante tiempo porque hay poca frecuencia de paso de trenes. Por otra parte, el servicio de habitaciones y el restaurante a partir de las 22:00 solo ofrecen comida congelada y eso no es de recibo August 23, 2014
Rated 3.0 out of 5.0 by good for a short stay The quality of rooms including cleaning and beds was okay, staff friendly, not too much enthusiastic to help but generally it was okay. The restaurant it was THE DISASTER. Food was MC Donald style. I guess it was pre-made food and only spend 2-3 minutes in microway. We were having there dinner on Aug 9th. Waiter mixed up orders for kids (happens just say sorry and that's it)but not , he was trying to convince us that “Bolognese souse“ in Naples is the source without meet and actually is the same what is the tomato sauce. So please DON’T eat there. The pro was free internet (which often charged at hotels) and very nice breakfast. The access to the city is good when there is the shuttle (normally doesn’t run on Sundays) otherwise you have to take taxi for 15-20Eur or take subway (10 minutes walk , 1,30/person). August 15, 2014
Rated 5.0 out of 5.0 by Helping make a holiday great I had a great holiday in Naples there was plenty to do and the people were great as were the staff in the hotel and along with the standard of service, choice of food and drink helped make my stay enjoyable. I did wonder about the location but with the the shuttle service it was not a problem. I would definitely stay again and I will come back to Naples August 8, 2014
Rated 4.0 out of 5.0 by Central to Naples Airport We stayed one night before heading out down to Postaino. We chose this hotel as it only a short cab ride from the airport. The rooms where a reasonable size and included a wonderful buffet breakfast. The hotel also has a restaurant and room service which was very useful after such a long flight and the town of Naples can be a little daunting after dark. July 15, 2014
Rated 3.0 out of 5.0 by Unpleasant staff My overall experience is average, but the hotel staff is worst I have met. I am traveling a lot because of my job and I have to say, they were not interested in helping me during my stay. This is not what you are expecting from Holiday Inn... July 11, 2014
Rated 5.0 out of 5.0 by Nice showers and room size for Europe Hi you will be pleased. Nice shower and room size. Beds are a little hard but that is typical for Europe. Shower is much bigger than most Europe hotel showers. Staff are very nice and restaurants in area very good. Staff work hard to keep everyone happy. I liked this hotel and would recommend. It is close to train station and cost is about 10 for a taxi to train station. Hotel also has a shuttle to train station but it can fill up sometimes. June 10, 2014
Rated 4.0 out of 5.0 by nice hotel As always in italian hotels, the internet was down, not available in the room, took one whole day to fix. Internet access still kind of a mystery for them, eventually in the room for a fee, when it's working, internet does not have to be a hassle , sad for a hotel as nice as this. Location is quite bad, in an old abandon warehouse district, but if have transportation, you can live with that. June 9, 2014
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