Rated 3.9 out of 5 by 32
Rated 5.0 out of 5.0 by ealb2013 excellent experience
The stay was very pleasant, the view from the room great, the room comfortable and convenient, I was just a little afraid cause the windows was unlocked at my request, I was on the top floors ... but it was irresistible look out the window, because of the beautiful view ... definitely an experience to be repeated.
December 4, 2013
Rated 5.0 out of 5.0 by CP31 Exceptional service
The staff at this hotel were incredibly helpful. We arrived very early in the morning, so they worked to have our room ready for us hours before check-in time. They found wonderful tours and excellent drivers for us during our stay. And because we were departing late in the day, they allowed us to keep our room past checkout time. We would definitely stay at this Holiday Inn again.
November 29, 2013
Rated 5.0 out of 5.0 by Lazato Great suite!
Great suite on the 16th floor with a view to Mount Vesuvius. What a treat! This hotel is one of the best holiday inns i have ever been to. Rich woods, modern furniture with clean lines. Safe area. Free airport shuttle. Located in a modern, safe business park.
November 3, 2013
Rated 4.0 out of 5.0 by FromUSA55 Very helpful front desk
Best part of my stay was a gentleman named Angelo, he was very helpful. I do not speak Italian and I had questions all the time. Starting from let me borrow electric adaptor to set me up for sight seeing trip he was always eager to help.
October 30, 2013
Rated 4.0 out of 5.0 by Asga Everything good except WiFi and hot water pressure
17th floor low pressure for hot water for shower.
It works but not comfortable. The right temperature difficult/impossible to adjust.
WiFi connection was insufficient.
Everything else excellent.
Simple gym is appreciated.
October 28, 2013
Rated 2.0 out of 5.0 by Sam5000 Too many large tour groups
The room was nice. Very comfortable. However, there were many problems with our stay. First, they only had one shuttle pick up from the airport at 5:45 in the evening. We had to pay for a taxi, since we had arrived at 3:00 PM. They also have no shuttle to the airport on Sundays. So, another taxi charge. The second problem - the dinner didn't start until 7:30 PM. There were tons of people from tour groups, only a few of us weren't. The choice was either wait a long time for the food off the menu or picking the buffee. Very average food. The 3rd problem - we were on the 10th floor and the elevator wasn't stopping on the 10th floor for some reason. The morning of our departure, several people were stuck because the elevators weren't stopping on our floor. The only other option was to walk down 10 floors on exterior stairs in poring rain. I would have probably killed myself with my luggage on wet stairs. After about 20 minutes, we managed to get on an elevator. We then had another stressful meal with all the tours. The place was too hectic, too many people and lacked basic services like airport transfer.
October 11, 2013
Rated 5.0 out of 5.0 by curth Naples stay
We needed a hotel for 1 night prior to heading to the airport. The only unfortunate thing was that the hotel shuttle only started running at 9a to the airport. We had a 620a flight so we had to get a taxi. Would have been nice to be able to book the van because I read that online however the times it ran were not posted. Might be a good idea to post that the van only runs during the day. And for a business hotel that seems very late
October 8, 2013
Rated 4.0 out of 5.0 by Carola13 Nice room and good restaurants
This is a lovely hotel with good staff and good food in the restaurants. The only problem is that traffic to and from the airport can be very heavy and this puts the shuttle bus schedule out of sink. You will have to leave early for the airport and can not count on the bus picking you up from the airport according to the schedule. The hotel of course cannot control Naples traffic. I was able to relax at the hotel and I enjoyed the food at the restaurant.
October 7, 2013