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Rated 3.9 out of 5 by 62 reviewers.
Rated 4.0 out of 5.0 by Good hotel, lousy neighborhood The hotel was great, the staff very helpful and accommodating. Food in restaurant was good and there were other restaurants nearby. The only downfall is the neighborhood is lousy. It looks abandoned and we were not prone to wander around without first taking a taxi to get out of the area. Airport shuttle was convenient and the main reason we stayed there. October 11, 2014
Rated 3.0 out of 5.0 by Only for Business Traveller The hotel is clearly catering to the business traveller and is located in the business district. Reception is very busy and most times you have to wait. Unfortunately over the 3 days that we were there my experience of the staff on reception left a lot to be desired. The rooms are comfortable as you would expect for a holiday inn, but it the first hotel that I have stayed in Europe (in the 25 yrs of travel), where there are no tea or coffee making facilities provided in the room. In a city like Naples which is renowned for its cuisine, we found that the quality and choice was not up to Holiday Inn standards. The free shuttle service is excellent and the driver was extremely helpful in giving us tips on key city attractions. October 9, 2014
Rated 2.0 out of 5.0 by OK, SO IT'S ITALY! I BOOKED THIS HOTEL BECAUSE OF IT'S OFFERED CONVENIENCE OF BEING CLOSE TO THE AIRPORT AND FREE SHUTTLE TO AND FROM. WHEN WE CHECKED IN AND WANTED TO MAKE ARRANGEMENTS FOR THE RETURN TO THE AIRPORT WE WERE TOLD THAT THE SHUTTLE DIDN'T START RUNNING UNTIL 9 AM. WE WOULD NEED TO TAKE A TAXI. THAT WOULD COST A LOT FOR THE SHORT TRIP @ 6:30 AM,, WE WERE ALSO TOLD THAT THERE WOULD BE CONTINENTAL BREAKFAST SET UP IN THE LOBBY FOR THOSE TRAVELERS CHECKING OUT BEFORE THE BREAKFAST ROOM WAS OPEN. NICE. WHEN WE GOT TO THE LOBBY, IT WAS EMPTY AND WE DIDN'T HAVE THE TIME TO WAIT FOR THE RESTOCKING. NOW, THIS WAS NOT THE FAULT OF THE HOTEL, BUT WHEN TRAVELING IN EUROPE IT CAN BE DIFFICULT FINDING RESTAURANTS OPEN WHEN YOU MIGHT BE HUNGRY. WE ARRIVED MID DAY BETWEEN LUNCH AND DINNER, SO WE CHOSE HAPPY HOUR WITH A LIGHT MENU IN THE HOTEL. NAPOLI IS KNOWN FOR PIZZA, WHEN WE SAW PIZZA ON THE MENU, IT SOUNDED GOOD TO ME. IT WAS BY FAR, THE WORST PIZZA THAT I HAVE EVER EXPERIENCED! ITALIAN WINE, NEVER BAD. WE WASHED IT DOWN AND CHALKED IT UP TO AN EXPERIENCE! October 9, 2014
Rated 5.0 out of 5.0 by My chosen hotels I feel at home in H. I. That is the best comment anyone can write. I do not use much facilities, but I surely appreciate a comfortable room and a great breackfast. As a suggestion, add a coffe maker in the rooms, when you come back from tours it is so relaxing. October 7, 2014
Rated 5.0 out of 5.0 by Excellent stay I thought the location was convenient as I was not a party goer. It is close to central station. OK to walk around in the day time. Shopping and eating places are open during business hours nearby. September 22, 2014
Rated 5.0 out of 5.0 by Jam Dew It was like being at home away from home. The staff were excellent. They were a great team who knew how to look after their visitors. Increasing the variety of dinner options with a more Italian slant is my only recommendation. It is a shame the reception faces the dilapidated side of the town but this is not the hotel's fault. September 1, 2014
Rated 2.0 out of 5.0 by BAD LOCATION !!! DON'T HAVE ANYTHING TO SAY ABOUT THIS HOTEL ! I WAS NOT HAPPY AT ALL .... August 29, 2014
Rated 3.0 out of 5.0 by Alejado del centro Correcta relación calidad precio, pero la ubicación y el insuficiente servicio de traslados ofrecido por el hotel, lo hacen incomodo para una visita turística. el hotel por el resto está perfecto, pero se encuentra aislado del centro de la ciudad August 28, 2014
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