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Rated 4.5 out of 5 by 162 reviewers.
Rated 5.0 out of 5.0 by Excellent Service, Great Hotel The hotel is very close to the Metro, about only 50m from the nearest station. It is also very close to lots of great restaurants. Check in process was very pleasant as the counter staff were very friendly and takes their time to explain about the area and facilities of the hotel. The room was small but very comfortable. The bed and pillows are very comfortable. Room and bathroom is very clean and the room service does their job very well.However, road noise is pretty high and as it is New York, sirens could be heard every night. It would be better if the windows are double pane to insulate some of the road noise. Counter service staffs were very helpful too. I left a bag and passports in the room safe after check out and were on my way to Washington. I called the front desk and they quickly located the items and send it to me at the hotel where I was staying the next day. I am so grateful to them and they were just wonderful. October 18, 2014
Rated 5.0 out of 5.0 by Holiday Inn LES Clean hotel, friendly staff, modern rooms. Would recommend this hotel for location as well. October 14, 2014
Rated 5.0 out of 5.0 by So clean! Such a nice, clean room! This hotel stands out from others because of the cleanliness! October 13, 2014
Rated 5.0 out of 5.0 by Great Hotel in a Great City The location was perfect for my business needs. Plenty of interesting things to see and do in the neighborhood, too. The staff, especially the front desk, were exemplary. Always felt safe. October 13, 2014
Rated 4.0 out of 5.0 by A great base to cover Downtown and Brooklyn We really enjoyed the location and during our stay we got to see a lot of the Downtown areas that we didn't get to during our last visit to New York. We also got across to Brooklyn and Williamsburg which we enjoyed a lot. October 10, 2014
Rated 4.0 out of 5.0 by Close and convenient It was some what difficult to find the entrance with all the one way streets.Also there was nowhere to park to check in. Otherwise, it was very nice .Location was great. It was close to everything.We will be back to visit in the near future.Plenty of places to eat . October 8, 2014
Rated 5.0 out of 5.0 by clean rooms Our stay at lower east Manhattan was for leisure purposes. The Desk staff were friendly and very helpful in directing us for our visit through the city sites. They went above and beyond to help us with our time line of holding luggage before we needed to leave for our flight and getting to the airport on time. Our trip was truly a great experience. Thank you ! October 4, 2014
Rated 4.0 out of 5.0 by No frills, but great service This hotel was in a quiet area of New York, and while this lengthened the time of travel to the main sight-seeing attractions we appreciated the lower level of bustle and noise. This is very much a basic hotel, but you are not paying for the added frills that many hotels have that you don't use. The quality of the staff was outstanding - they couldn't do enough to help and to try and satisfy our requests. Every ask was met with a smile. There was no concierge, but the receptionist staff were most helpful and knowledgeable. If I have one negative comment it is that I thought that the price was too much for what you got, but then this is New York. Altogether, a very happy stay and we would stay there again if we were visiting the Big Apple. September 30, 2014
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