 Guest Reviews
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92%
Recommend This Property
Overall Experience 4.5
92%
Recommend This Property
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Open Gallery
2 star hotel room & facility
ByBJVL
May 21, 2022
Hotel room is very small and old. The floor rug inside the elevator is dirty, shower curtain is stained, difficult to figure out how to turn off A/C.
My reservation was made at IHG.com, which clearly states that it includes breakfast for two, but hotel front desk told me that hotel restaurant has not been open and they have told hotel manager to remove breakfast from online booking. I was very surprised to hear that - this type of misleading infomation should not have happended at IHG hotels.
Great value
ByS LP
May 18, 2022
The hotel offers a high standard of quality accommodation and services.
Avoid
BySilver spoon
May 12, 2022
Avoid this hotel. Unfortunately the pandemic has taken a toll on this hotel.
Clean rooms and convenient location
Bytoncrad
May 11, 2022
The rooms are very clean with refrigerator, microwave, and coffeemaker. Near subway and food market. Taxi/Uber to and from the airport is usually less than 30 minutes (depending on traffic). Staff is friendly and welcoming.
Great Location, Staff, and Room, but somewhat Noisy
ByLaura Lynn
May 05, 2022
The location is terrific. The staff is wonderful - polite, and efficient, and the place is very clean. The room is well laid out and has all amenities you could want, including a coffeemaker, microwave, and fridge. I am extremely sensitive to noise, and I knew a quiet room in NYC would be tough to find. I got a deluxe king on the 6th floor facing Suffolk Street, which is considered less traffic than rooms facing Delancey. Even so, with earplugs and the double-paned windows, the noise was tough for me. The manager took my feedback beautifully. For my next stay, I will get a smaller room facing the courtyard, so no street noise.
Location location location
ByCoolZak
February 23, 2022
Great location. Price could have been a bit better. Clean room, great pillows and linens. Great staff and close to everything. Would stay again. Dawn, the Sales Director was very helpful with our room keys.
Thanks Dawn.
Constant smell of weed
ByTravelerrrr5
February 22, 2022
Even though this should be a smoke free hotel the constant smell of weed seeps through the air vents. There is no regulation or control of this. I would not recommend.
Great location and courteous staff
ByNelson1269
January 24, 2022
Front desk was helpful throughout stay. Great location near subway stop and great restaurants and Essex Market. Walking distance to Chinatown, East Village, and even Greenwich Village. Next to Williamsburg bridge for to walk into Brooklyn.
Aseo
ByUajdjdjdj
December 12, 2021
Limpian una vez a la semana. Teníamos un cerro de basura
Wonderful service
ByDebD
December 07, 2021
Friendly, helpful staff from check in to check out.
Will definitely keep this place in mind for next visit to NYC.
Cheap quality hotel
ByCoral73
December 06, 2021
If you’re looking for a no-frills hotel that gives you a bed and bathroom, look no further. The room I stayed in was overwhelmingly brown with poor lighting. Very hard to see my face while putting on makeup. Also, the sink is too high for short people. When trying to wash my face or brush my teeth all the water lands on the counter which gets all over my chest. (This is a problem at most hotels and I’m 5’1” so figured it’s worth mentioning in case this warning helps someone else.) Anyway, this hotel has a bed and pretty good pillows.
Five day stay
Bysrsell38
December 05, 2021
It was great from start to finish:
Comfy bed and pillows,
clean room, responsive staff, affordable,
QUIET room (never had that before in NYC!) and it
made a huge difference, very well located.