Rated 3.9 out of 5 by 360
Rated 5.0 out of 5.0 by SNF61 Great hotel
Excellent hotel ans service comfortable room and IHG status acknowledged
April 17, 2015
Rated 5.0 out of 5.0 by Bam2016 Easter Break
Great time, great service and friendly staff. Will be visiting again.
April 12, 2015
Rated 2.0 out of 5.0 by Taylor153 Gosforth Park
Phoned to confirm late check in, ok, arrived at hotel my wife checked us in where we where told the usual information, informed the times of breakfast, also told breakfast would be £10.00 each, Room was clean as I have come to expect, unfortunately the "Double Bed " was very small so my wife and son slept on the sofa bed, the Hotel not the room air conditioning came on at 7.20am, I tried for 5 minutes to turn it off before realising I couldn't, so not a very long sleep after a long drive the previous day, went down for breakfast to be told by a very unhelpful assistant that it was 13.95 per person, when we questioned the price as being told £10.00 the night before, she informed me we should have paid the night before, end of, we packed and on check out was asked if the stay was ok, I informed them of the problems we had encountered, I was asked if we had taken breakfast to which I replied no, but was not offered any reduction in cost, I stay in a lot of hotels and the majority are IHG, this was probably one of the worst experiences I have had, I never rite bad reviews because some things just cannot be helped, myself and my colleagues try to use the IHG brand as often as we can as we like the continuity of the brand, disappointed to say the least.
April 10, 2015