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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
95%
Recommend This Property

Overall Experience

4.5

based on 1298 reviews
95%
Recommend This Property

Ratings Breakdown

1298reviews

  • 5 Stars
    870
  • 4 Stars
    316
  • 3 Stars
    60
  • 2 Stars
    35
  • 1 Stars
    17

Fantastic hotel

By

November 20, 2019

club

We had a fantastic time at the holiday Inn. Staff were very professional and helpful.

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Excellent hotel

By

November 19, 2019

A wonderfully relaxing break with excellent facilities and staff. Would definitely recommend. So good we're joining the leisure club!

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A1 Hotel on the A1.

By

November 19, 2019

club

Have stayed at this hotel many times and the latest stay in November exceeded all expectations. The Reception , the décor and furniture, the lounge, the bedroom, the sleep quality, the breakfast and the checkout were all first class.

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Comfy bed Great service

By

November 18, 2019

One of the nicest holiday Inns I've been to. Good service and friendly staff. Nice facilities.

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food

By

November 17, 2019

club

We were concerned that the fish cakes did not mention that there were prawns in them. Luckily we asked, otherwise it could have been a dangerous situation. I would like them to review the menu, and would like confirmation that this has been done.
The lift was out of action, luckily we were able to walk up the stairs.
No flannels.
Only one hand towel, and one soap.
No biscuits.

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Great hotel

By

November 17, 2019

club

Recently started to use this hotel for business trips in Newcastle and very impressed with it. Modern, clean, great gym and pool and extremely comfy rooms. Highly recommended

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Regular Business Trip

By

November 15, 2019

Excellent staff. Friendly yet professional. Excellent service.
Very good location and quiet. Great leisure facilities also.
let down by showing garlic ciabatta on menu (which I'd had previously) and recommended to a colleague as a starter as we were very hungry after a busy day. The ciabatta was not ciabatta but simply 2 slices of standard baguette garlic bread (very very average and sadly disappointed).
THIS IS HOWEVER ONLY A MINOR GRUMBLE AS THIS IS A GREAT PLACE TO STAY AND WHENEVER IN THE NORTH EAST WILL ONLY STAY HERE.

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Poor by Holiday Inn standards

By

November 06, 2019

Better insulation and sound proof would help, staff who inform you that the only lift not working to avoid carry heavy luggage up the stairs would help too.

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Lovely

By

October 31, 2019

club

This is a great base for exploring. The staff were all wonderful. Excellent spa/pool/gym, though 6 people in the pool makes it busy!

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Good location out of city centre

By

October 31, 2019

This is a nice Holiday Inn close to the A1 and A19 on a large plot so good for car access and parking, however its not in Gosforth Park.
The hotel has a nice friendly feel to it whilst still being up to HI standards.
The bar area was pleasant and reasonably priced for drinks and food. I didn't use the gym facilities nor the pool however on viewing they looked good. The gym was well equipped for a hotel.
The room were clean, bright and very comfortable. Overall a good stay and we will be back.

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Great hotel

By

October 31, 2019

Modern hotel. Friendly staff and excellent facilities-jacuzzi steam room, pool, gym etc. Big room super clean

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Great experience

By

October 31, 2019

club

Great welcome, lovely room with good facilities. Fabulous service in restaurant and great meal. Overall good value for money

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