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お客様レビュー
実際にホテルにご宿泊いただいたお客様からの情報だけが表示されるよう、各レビュー&評価を確認してから掲載しています。
96%
のお客様がこのホテルをおすすめしています。

総合評価

4.5

XXに基づく 1400 お客様レビュー
96%
のお客様がこのホテルをおすすめしています。

Ratings Breakdown

1400お客様レビュー

  • 5 スター
    945
  • 4 スター
    336
  • 3 スター
    64
  • 2 スター
    37
  • 1 スター
    18

Pleasant and recommended

By

8月 12, 2020

club

It was unusual not to be staying with family in the area but the friendliness of the staff made up for it. Very helpful, while everything also felt clean and safe. Leisure facilities were great and staggering of entry times made it an enjoyable experience. Food pretty good as well - not much variety at breakfast, but to be expected in the circumstances.

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Good stopover

By

8月 12, 2020

Nice clean quiet room.essential toiletries provided
Nothing in the area to walk to
Breakfast good.
Evening meal chouce poor but quality good

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Great to be back - no brainier. thanks to great staff

By

8月 11, 2020

platinumelite

Easy for the beach, castles, walking, kid friendly- still excellent

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Excellent hotel

By

8月 11, 2020

club

Great place to stay. We always use this hotel as a stopover on our way to NE Scotland. Friendly staff and a great welcome.

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quiet stay

By

8月 11, 2020

club

Hotel have very friendly staff and the facilities are good especially during covid. This is a modern looking hotel (no of my taste) however very clean and contemporary

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Staff very friendly and helpful

By

8月 10, 2020

club

Very pleasant and welcome staff Beds very comfortable Rooms were very clean Disappointed with the limited breakfast menu but overall a pleasant stay and would definitely recommend this hotel

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Very relaxing stay

By

8月 10, 2020

platinumelite

This was my first hotel stay since covid, so I was a bit apprehensive. There was nothing to worry about. I felt safe throughout and the cleansing measures were perfect.

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Fabulous Stay

By

8月 08, 2020

club

Great stay. Relaxing and comfortable rooms. Staff were so attentive and fab customer service as always. Great measures in place to protect guests and staff. Would recommend this hotel and looking forward to coming back.

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Fantastic hotel, Great for families, staff very friendly

By

8月 08, 2020

Would highly recommend this hotel, I have stayed at this property 2 weekends in a row as our first stay was so amazing we were desperate to come back, All the staff are very friendly and helpful especially the man at the swimming pool as you have to book a slot for swimming it can be busy, I got there too book and was fully booked all night the gentleman on the desk went out his way to fit us in as he could tell we were disappointed mostly my son. Very grateful for that.. rooms are very clean and comfortable.. overall amazing stay.

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Business stop over

By

8月 08, 2020

Nice hotel, convenient for my office. Will be staying here many times over the coming months.

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Poor communication

By

8月 06, 2020

club

We asked and were informed we could have a room with a double bed and 2 singles. We arrived to be told they have never had these room types.
We booked a pool time slot only to arrive and be told it wasn't on the system.
Poor quality of service.

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Couples night with breakfast and Prosecco

By

8月 06, 2020

club

My husband booked a surprise birthday night away as a treat. When we booked in, the receptionist was friendly but didn’t let us know what time breakfast was and didn’t mention anything about the Prosecco on arrival . When we arrived at our room it was lovely and clean everything was spotless but no Prosecco we rang reception and was brought up straight away . Booked a slot for the pool and gym and had the place to our selves for an hour , the young lady that took our details was friendly s as nd explained the process with the changing rooms being closed. Evening meal was lovely with once again friendly staff . The only problem was the breakfast we sat for a while To be served the staff seemed very stressed and stretched as not many to take the orders .

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