 Guest Reviews
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95%
Recommend This Property
Overall Experience 4.4
95%
Recommend This Property
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Overnight stay
ByBernie
15 October 2017
Excellent service from staff receptionist was very friendly and offered to help us in anyway I had my 16 year old and she was very impressed with how helpful the staff were we stayed overnight as we were flying from Newcastle airport I would definitely use again highly recommend car was safe for parking too night porter was very friendly as we were leaving spoke to us and wished us well x
Super relaxing
ByMichael291261
13 October 2017
Just on the outskirts on Newcastle this hotel offer comfort good food and great staff
Nothing is too much trouble for the staff
Warm Welcome
BySandy
12 October 2017
A relaxed hotel with pleasant staff good food and a clean well maintained hotel
Great facilities excellent staff
ByMichael
10 October 2017
Great facilities and excellent staff. Do not be put off by the box like exterior!
Peaceful and good location
Bymalky
09 October 2017
Would certainly stay again but would avoid going to breakfast 10 min early and been told off, Good leisure complex and food was good.
Good hotel - excellent service
ByJimbozzzz
09 October 2017
I have stayed at this hotel a number of times and always found it to provide good value for money and the staff are always attentive and as helpful as you could wish for.
It is a little out of town but the facilities are adequate for a 1 or 2 night stay.
Nice location and good staff
ByShugo
09 October 2017
Bathrooms were a bit small, dinner options were limited and not to my fancy, location was very good staff were excellent will stay again, other nite cleaners were up very early can’t see why they couldn’t wait another hour.
Very Good Value
ByCooper
07 October 2017
Fantastic good staff good rooms and good food
Hotel overall was very good clean
Evening wedding was well managed by Sarah
First class
ByManxy
07 October 2017
Stayed gere for a course and the hotel was fantastic.Highly recommend.
Everything great apart from....
Byfuller1
06 October 2017
A friend and I stayed here for a pre Christmas get together.
We've stayed here before so knew the standard would be excellent. However, I hadn't ordered room service before.
Don't order the Cumberland Sausage! Very salty, artificial mashed potatoes (if they were real, I'm not sure what the Chef had done to them) and a very watery liquid that was called a "sauce" or "gravy".
I complained and had a refund but my friend's Scampy was ok but the peas were like ball bearings!
We will stay again but will think twice about ordering room service.
Another excellent stay
ByCooperman
03 October 2017
Very good stay as usual stay with holiday inn a bit. Always good prices and very clean comfy beds. Food great. And bar prices are actually very fair for a hotel. Usually always free parking also. Had great wedding day and night.
Short Break
ByRyanbearcom
01 October 2017
We have stopped here before, and were not let down on this visit. A nice friendly welcome from the staff when booking in, a nice large quiet room and excellent breakfasts. The hotel has a good swimming pool and facilities for a relaxing evening swim.
The only minor criticism is the size of the wardrobe, just big enough for our 3 night stay but would like more wardrobe space for a longer stay.
However we enjoyed our stay, whenever you see a member of staff they speak which is very pleasant.
We hope to visit again and have a room on the same corridor with a nice view and very quiet.