Rated 3.6 out of 5 by 122
Rated 4.0 out of 5.0 Ready for a refresh
Pleasant grounds, a comfortable quiet room, but overall feeling rather tired and dated.
Some members of staff tried hard, and were friendly and helpful, others were less so.
Dinner is Harpers Restaurant was better than expected, although the decor was akin to an upmarket motorway service station, but the food at breakfast was poor.
Our room was quiet, and the bed comfortable, and everything worked, although the room looked like it was ready for refurbishment.
Overall, it was good value, and easily accessible.
October 29, 2014
Rated 5.0 out of 5.0 by Welshie26 Comfortable Room.
Room and bed were very comfortable.
Very impressed that smoking rooms were available and that the room also had a fridge. Room was clean, however I did find quite a few hairs in the bath that I had to clean out before having a bath. The TV could do with a better picture and a lot more available channels. Other than that, I very much enjoyed my stay and would definitely stay again.
October 28, 2014
Rated 3.0 out of 5.0 by Top Man Bridge that Gap
We stayed at the hotel on the 9th and 10th of October and again on the night of the 13th of October. Dinner in the restaurant on the evening of the 9th proved a disappointment. The vegetables were not served hot and although the service was friendly it was not efficient.
The room was a bit jaded and the beds were not comfortable.
On the 13th of October we did not use the restaurant for dinner but the bedroom was better and the beds were much more comfortable. This time, there was much more professionalism about the service though the attitudes thankfully, were still friendly.
The reception staff were helpful and professional on each occasion
October 22, 2014
Rated 5.0 out of 5.0 by Mcken Real Customer Service
We arrived from Mid Wales and had a personal issue which for us could have reuined our stay. The staff very quickly helped us to resolve this. Wonderful staff well done, as a result we were all totally relaxed. I was more than happy with the stay. We used the pool, nice temperature and a good treat from for the children. The bedrooms were comfortable and clean, we had interconnecting rooms; what a joy!. Breakfast was lovely and a good choice. I would recommend this hotel. We will stay her again.
October 21, 2014
Rated 4.0 out of 5.0 by Taverner Good Hotel but Not Great
Stayed here several times recently
Hotel is in need of brightening up
Mature Staff in Restaurant during Breakfast Service but tends to be less than experienced in the evening.
October 17, 2014
Rated 1.0 out of 5.0 by Sue8 Poor Value for money
Shabby smelly room, unhelpful staff. High price and unacceptable price for breakfast. Couldn't even make a cup of tea as the milks were just solid.
October 16, 2014
Rated 5.0 out of 5.0 by Lubeyloo Recent hotel stay
I stayed recently and I was extremely happy with the stay. The staff were very friendly and helpful. They made my stay enjoyable and nothing was a trouble to them. The bedroom was comfortable and clean and the food was good. I would recommend this hotel.
October 11, 2014
Rated 4.0 out of 5.0 by roso Good base for travelling
We arrived from New Zealand and wanted a base for a number of visits planned in the area - while the hotel and rooms were showing signs of their age - it did not spoil our stay - and would stay again if the opportunity arose.
October 5, 2014