Rated 3.6 out of 5 by 98
Rated 4.0 out of 5.0 by migi5 room not very clean
the edges of the room dirty, only hoovered in the middle.
the chair full of dust, the rest of the room and bathroom was ok.
August 16, 2014
Rated 1.0 out of 5.0 by Weekly traveller! Definately NOT a HOLIDAY INN!
A comfy bed but nothing else good sadly! A very very tired hotel your better driving along to Cardiff city centre Holiday Inn!
Please do yourself up as handy location!
August 11, 2014
Rated 4.0 out of 5.0 by GGee Good stay, efficient and a little different
Have stayed here a number of times now. Maybe "old design" but different in many ways to more modern IHG offerings and staff are very welcoming. Food is good and the restaurant/lounge/bar areas are comfortable and interesting. Room this time was large (up graded as Platinum member) but sadly the mattress had seen better days (sagging in the middle). Apart from that everything worked, it was comfortable and the bathroom clean and tidy. Overall very good stay.
August 8, 2014
Rated 5.0 out of 5.0 excellent receptionist
had a two night stay, we had a very warm welcome from the receptionist, its a long time since i have met such a helpful receptionist, didnt catch her name but she was very, very helpful and pleasant.
July 31, 2014
Rated 4.0 out of 5.0 by RB54 Pleasant staff and comfortable room
Visiting relatives nearby, a good value hotel with very friendly staff. The room was comfortable and the facilities good visiting relatives I did not use the catering on offer. Only drawback was that the bar only had one real ale, and that was bottled. Overall happy with the service and I would use it again.
July 31, 2014
Rated 5.0 out of 5.0 by Hans2005 Convenient business location
The Holiday Inn Newport is conveniently situated next to the motorway, ideal as a hub for access to local business areas. The friendliness of the staff during arrival is continued throughout the visit. The rooms are more than adequate and the bar / lounge and breakfast areas and offerings are above average. All in all a good stay.
July 28, 2014
Rated 2.0 out of 5.0 by Ravinder22 poor stay - cheap and cheerful
Arrived and room was ok.Very shabby and whole place needs up dating.
Order Lamb shank for dinner. Was appaulling. Had to chisel it off. Looked like a bucket of gravy had been tipped over.
Decor was old and unassuming
July 21, 2014
Rated 5.0 out of 5.0 by Tony2420 Welsh surprise!
Although very close to the M4 motorway we both slept so well that we thought we were in the countryside as we could not hear any traffic.
Close to Newport this hotel is easy to find and is an excellent base for the M4 corridor, Cardiff, Swansea ,Ross on Wye, Brecon Beacons etc. and includes free car parking.
We normally stay at the HIExpress but this was so good we intend to return.
Only criticism was the reception on arrival which could and should have been better but checkout on departure fully up to standard expected.
July 21, 2014