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Rated 3.6 out of 5 by 101 reviewers.
Rated 3.0 out of 5.0 by hotel looking run down urgent need off update stayed at hotel for 3 nights on bed dinner and breakfast deal stay was quite friendly and helpful hotel needs a update looking very run down aircon in room was to noisey to turn on dirty stains on the seats in the restaurant first night we had dinner at the restaurant was a buffet style setup food was cold had a choice of meat and roast or new potatos and 2 veg thought well cant be this bad the next day but was same food for the next 2 nights with slight varieties on the meats August 28, 2014
Rated 2.0 out of 5.0 by comfortable bed but bad service in restaurant Breakfast-Avoid.bland cooked range.half the staff too lazy to replenish coffee without requesting. Complaining to duty manager-avoid unless you don't need courtesy and the feeling you are a guest. Tired building from outside,Little more comfortable inside overall badly managed hotel 3 stars max August 27, 2014
Rated 3.0 out of 5.0 by Very average hotel but courteous staff. The hotel was very average in terms of cleanliness, decor, etc. But staff was very courteous and helpful. August 21, 2014
Rated 4.0 out of 5.0 by room not very clean the edges of the room dirty, only hoovered in the middle. the chair full of dust, the rest of the room and bathroom was ok. August 16, 2014
Rated 1.0 out of 5.0 by Definately NOT a HOLIDAY INN! A comfy bed but nothing else good sadly! A very very tired hotel your better driving along to Cardiff city centre Holiday Inn! Please do yourself up as handy location! August 11, 2014
Rated 4.0 out of 5.0 by Good stay, efficient and a little different Have stayed here a number of times now. Maybe "old design" but different in many ways to more modern IHG offerings and staff are very welcoming. Food is good and the restaurant/lounge/bar areas are comfortable and interesting. Room this time was large (up graded as Platinum member) but sadly the mattress had seen better days (sagging in the middle). Apart from that everything worked, it was comfortable and the bathroom clean and tidy. Overall very good stay. August 8, 2014
Rated 5.0 out of 5.0 excellent receptionist had a two night stay, we had a very warm welcome from the receptionist, its a long time since i have met such a helpful receptionist, didnt catch her name but she was very, very helpful and pleasant. July 31, 2014
Rated 4.0 out of 5.0 by Pleasant staff and comfortable room Visiting relatives nearby, a good value hotel with very friendly staff. The room was comfortable and the facilities good visiting relatives I did not use the catering on offer. Only drawback was that the bar only had one real ale, and that was bottled. Overall happy with the service and I would use it again. July 31, 2014
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