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Rated 3.6 out of 5 by 111 reviewers.
Rated 5.0 out of 5.0 by Relaxed business trip The exterior is dated but the rooms have recently been updated, staff are great bar September 26, 2014
Rated 5.0 out of 5.0 by Best Stay Ever I have stayed at intercontinental hotel in London, stayed at crown plaza and was so disappointed to a point where I wanted to cancel my cards with them and move to another hotel. But the stay at the holiday inn in Newport restored my faith in that there are good people and good hotels out there. We couldnt thank the staff enough for the great service provided for going beyond there call of duties to ensure we were comfortable. We were made to feel spectacular and will most definitely be returning to this hotel the staff were very friendly and always there to listen and advise. It was our sons first birthday, they also baked him a cake making it the most amazing experience ever Thank you for everything Holiday Inn Newport September 26, 2014
Rated 1.0 out of 5.0 by Good Location Being positive the hotel is well located adjacent to Motorway junction and is a campus style which is surprisingly quiet. The staff were pleasant and helpful However, you have to access the hotel through a smokers area which is an unpleasant start to your stay. The hotel is very 70's/80's and the unrefurbished bedrooms are very dated. Room had a very dated bathroom and furniture showing evidence of damp. There was also very limited electrical sockets which in current day is poor. Some significant investment is required or strategic thought adopted on how this hotel is positioned in the future. September 21, 2014
Rated 4.0 out of 5.0 by Overall Good Stayed here a few times, great location and convenient for Newport and Cardiff not far on motorway. Staff great,friendly and helpful. The only thing is this hotel is becoming 'tired' particularly in the public areas of the restaurant,bar and reception and looks ready for refurbishment. As always with hotels its a continuous process to redecorate! but generally a good place to stay when travelling. September 21, 2014
Rated 4.0 out of 5.0 by Newport Coldra A reasonable hotel offering an alternative to the more expensive Celtic Manor. Staff good, and food/bar better than the average. September 17, 2014
Rated 2.0 out of 5.0 by Excellent staff This was a great hotel for one night with two problems you could easily avoid: 1. The food in the restaurant isn't great. To be fair, it's not trying to be a fancy restaurant. If you want simple food of an ok quality you'll be fine. Otherwise go find somewhere else. 2. Our air-conditioner in the room was broken meaning our room was ridiculously hot. To be fair to the hotel, we probably could have called reception and they'd have come and fixed it, but it was late by the time we discovered the problem. But - those problems aside, everything esle about the hotel is just great. The staff in particular were excellent. September 17, 2014
Rated 4.0 out of 5.0 by Welsh Break Booked the hotel through the IHG website with a great offer on for the evening. Stopping one night it allowed us to catch up with family over two days. The car park had plenty of space, the check in and bed room were excellent but let down by poor décor in the lounge/bar area. It looks out of date and in need of redecoration and a spruce up. If you are looking for a stop over on the way into or out of Wales, this spot is ideal. September 3, 2014
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