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Rated 3.7 out of 5 by 133 reviewers.
Rated 3.0 out of 5.0 by OLD Very tired and dated, desperate need of refurbishment, check in not great but that was probably due to staff member, breakfast selection good but quality of ingredients used very poor, buffet in evening is left for long time which becomes dry and tasteless too parking facilities good and internet connection OK in rooms Would I stay again, not if I can help it! November 15, 2014
Rated 5.0 out of 5.0 by A great service I use the holiday inns all the time and never have an issues. November 14, 2014
Rated 4.0 out of 5.0 by GOOD RELIABLE STOPOVER HOTEL ANOTHER GOOD VISIT TO THIS HOTEL,LOCATED CLOSE TO M4. ALWAYS RELIABLE, ONLY COMPLAINT IS THAT THERE IS NEVER ANY CASK CONDITIONED REAL ALE AVAILABLE IN THE BAR! ONLY AWFUL KEG BEER! November 13, 2014
Rated 5.0 out of 5.0 by hotel Great place 2 relax and unwind lovely friendly staff only one small fault house keeping knocking on your door around 9am.night porter went that extra mile. he was very helpful November 10, 2014
Rated 5.0 out of 5.0 by Comfortable hotel offering good value I regularly use this hotel and always find the staff and surroundings welcoming November 9, 2014
Rated 4.0 out of 5.0 by Not much to say It's OK, outside a bit confusing and untidy, inside fine, didn't use bar or restaurant. November 8, 2014
Rated 4.0 out of 5.0 by Return to Holiday Inn after staying elsewhere in Newport We were favourably surprised during our stay at the Holiday Inn in Newport, Gwent. Greeted by a friendly receptionist, rooms were excellent, spacious, well maintained and good facilities including a fridge. Ice machine down the corridor was a bonus. Compared to other hotels just around the corner the swimming pool was small, but often we had it to ourselves. Good range of drinks available including local beer, but restaurant service on the second evening of our stay was poor compared to the first night - different staff, different attitude! Good deal with kids eating free. The Hotel is obviously well managed (manager seen around a lot of the time). The majority of staff were excellent (especially those in the restaurant at breakfast) and we will certainly be staying with you again at some time in the future. November 3, 2014
Rated 4.0 out of 5.0 by Not as good as 5 days earlier. The radiator was not working or the phone. Stayed in the same room 5 nights earlier and the rad. was fine. Reception desk kindly brought an electric fire. The rad. should have been checked prior to my arrival. Food very good. Beef excellent. Avoid the large bottled water, it is tap water and IMHO should not be sold. Could hear next doors television into the early hours. October 31, 2014
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