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Rated 3.6 out of 5 by 107 reviewers.
Rated 4.0 out of 5.0 by Newport Coldra A reasonable hotel offering an alternative to the more expensive Celtic Manor. Staff good, and food/bar better than the average. September 17, 2014
Rated 2.0 out of 5.0 by Excellent staff This was a great hotel for one night with two problems you could easily avoid: 1. The food in the restaurant isn't great. To be fair, it's not trying to be a fancy restaurant. If you want simple food of an ok quality you'll be fine. Otherwise go find somewhere else. 2. Our air-conditioner in the room was broken meaning our room was ridiculously hot. To be fair to the hotel, we probably could have called reception and they'd have come and fixed it, but it was late by the time we discovered the problem. But - those problems aside, everything esle about the hotel is just great. The staff in particular were excellent. September 17, 2014
Rated 5.0 out of 5.0 FAMILLY GATHERING/HOLIDAY EVERYTHING MOST EXCELLENT, STAFF MOST PLEASANT AND HELPFULL. FOOD FIRST CLASS AT ALL TIMES, FINE SITUATION FOR ALL LOCAL PLACES TO VISIT, I.E. CARDIFF BAY, MONMOUTH, CHEPSTOW ETC. September 6, 2014
Rated 4.0 out of 5.0 by Welsh Break Booked the hotel through the IHG website with a great offer on for the evening. Stopping one night it allowed us to catch up with family over two days. The car park had plenty of space, the check in and bed room were excellent but let down by poor décor in the lounge/bar area. It looks out of date and in need of redecoration and a spruce up. If you are looking for a stop over on the way into or out of Wales, this spot is ideal. September 3, 2014
Rated 5.0 out of 5.0 by Newport comfort stay Fantastic stay from arrival to departure. We were treated extremely well and the staff made our visit a pleasure to be there. We would definitely stay here again. September 1, 2014
Rated 5.0 out of 5.0 by Comfortable 3 night stay We stayed 3 nights. The room was comfortable, well maintained, with clean and fresh towels provided very day. Although small in overall size, the swimming pool was not too deep (1.2m constant depth) and allowed a nice refreshing swim in the mornings. The staff were always polite, courteous and helpful. Have stayed here on a number of occasions, and would be happy to recommend. August 30, 2014
Rated 3.0 out of 5.0 by hotel looking run down urgent need off update stayed at hotel for 3 nights on bed dinner and breakfast deal stay was quite friendly and helpful hotel needs a update looking very run down aircon in room was to noisey to turn on dirty stains on the seats in the restaurant first night we had dinner at the restaurant was a buffet style setup food was cold had a choice of meat and roast or new potatos and 2 veg thought well cant be this bad the next day but was same food for the next 2 nights with slight varieties on the meats August 28, 2014
Rated 2.0 out of 5.0 by comfortable bed but bad service in restaurant Breakfast-Avoid.bland cooked range.half the staff too lazy to replenish coffee without requesting. Complaining to duty manager-avoid unless you don't need courtesy and the feeling you are a guest. Tired building from outside,Little more comfortable inside overall badly managed hotel 3 stars max August 27, 2014
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