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Rated 4.5 out of 5 by 411 reviewers.
Rated 4.0 out of 5.0 by Just okay experience for high price When you pay almost $500 a night you expect more. Unfortunately, that is not what I received this year. I stay at this hotel every year because of the great kids pool and the room. This year the hotel itself is definitely showing wear. The rooms were in desperate need of an update (pealing wall paper, rusty refrigerator, old musty couch). The showers need to be completely ripped out and replaced. These so called rain shower heads that are in the ceiling have no pressure (could barely get conditioner out of my hair), and the ceiling tiles are rusty. The pull out sofa was a nightmare. I called to complain about the mattress and was told by maintenance that they had just given away the last replacement mattress they had so I got and old one that wasn't any better than the one I had. Also, the room was dirty. I had to leave the maid service a list everyday to make sure they cleaned (asked for towels, and for them to vacuum and mop the floor). Will definitely be rethinking my hotel choice for next years vacation. August 19, 2014
Rated 5.0 out of 5.0 Best location in Ocean City My kids already want to go back. This is a great hotel, in a great location. Everything is perfect for a family vacation. August 18, 2014
Rated 4.0 out of 5.0 by Price Good location for kids; nice pools. Nice laundry facilities. Price increases significantly each yr. Used to receive $100 off a weeks stay but no longer. Getting too expensive with no incentive. Rooms are showing wear; doesn't seem to be much upkeep. Noisy at times too. August 16, 2014
Rated 5.0 out of 5.0 by Very clean with excellent maid service. My wife is always quite picky about the cleanliness of the hotels we stay in. For once, she had NO COMPLAINTS! She found the room and bathroom up to her standards and even remarked during our stay about the great maid service we were receiving. GOOD JOB, Holiday Inn!!! August 16, 2014
Rated 4.0 out of 5.0 by Great location, staff, horrible food and Beverage We stay here every year with my family. My son is 9 yrs old, loves the pool. Great location to everything, and staff is generally friendly and helpful. We had never eaten here before and opted to try their "fine dining" option at Hemmingways. What a embarrassment for Holiday Inn. Our service was good, but have never bad such poor quality food and drink at any basic restaurant in any hotel, or even lesser level food and beverage operations. Chef Mike (microwave that is) was in use for most food items. Never saw wings and ribs on other "fine dining" menus, usually this is bar food. But even that simple bar food was microwaved, dried out, bland, and very disappointing. What a shame for such a otherwise great property. I hope that F&B reads this objectively and understands that we want them to be good. Also, drink mix needs to be upgraded, perhaps to Island Oasis. The mix they use is cheaper and it is sour with after taste. Being a ocean front summer resort, there is no excuse for poor quality mixers and the price point. Pool service and lifeguards have improved since last year, a considerable feat, given the pool for quality employees shrinking. They understood and spoke great English, since they were locally born and raised, friendly. There were a few problem kids causing havoc for the others and the lifeguards addressed it head on. Bravo. Views of ocean and beach, boardwalk from room (high floor) always wonderful, room clean, beds comfortable. We will be back as we do each year, but will most likely go back to cooking breakfast in room, taking other meals out and sticking to bottled beverages at pool. That is unless the F&B steps up their game, then there is always room for redemption there as well, at least I hope so. It would be great to have good food and drink to match the great location and gracious staff. August 16, 2014
Rated 5.0 out of 5.0 by excellent stay really enjoyed the hotel and the time at Ocean city! August 15, 2014
Rated 4.0 out of 5.0 Spacious rooms Nice location, spacious rooms, but hotel and rooms need updating, kitchen needs more utensils, plates, cookware. August 14, 2014
Rated 5.0 out of 5.0 by Just the best place in OC to relax and be pampered From top to bottom the very best place to stay in ocean city MD! Clean classy hotel, friendly and hard working staff, beautiful setting. Family oriented, safe, massive kiddie pool that our entire group (28 ppl) hang around all day with the little ones. Hats off to manager Brian, who always makes things effortless for us every time we visit the place. This was our 14th summer there, and it's the only place we will ever stay in OC....Highly recommended! August 13, 2014
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