Rated 4.5 out of 5 by 446
Rated 5.0 out of 5.0 by north3633 rooms and housekeeping
need to replace mattress and sofa beds over all stay was excellent as it has been for the past few years house keeping service was fair this time as regular person was off for a few days and not as good I would still recommend the hotel to my friends and family need to keep up on maintenance of rooms
September 12, 2014
Rated 4.0 out of 5.0 by DJHGrams Dirty floors
Just wish floors had been clean. Kept us crazy wiping baby down after he had crawled around. Maid service a bit on the slow side.
September 4, 2014
Rated 5.0 out of 5.0 by sally211 Comfortable bed, ideal location, great view and children's pool
The location of this hotel steps from the sand and ocean is ideal. The normal beach town amusement area is within walking distance or a short boardwalk tram ride away. Our grandchildren, 2 and 5, could alternate between the fabulous children's pool (separate from the adult pool area) and the sandy beach just a few steps across the boardwalk. Breakfast choices more than met our needs over our long weekend stay and kid-friendly lunches were also available poolside. Everyone we encountered, guests and staff alike, were friendly and seemed to be having a great time. The suites are spacious and comfortably accommodate a family. A bit of a splurge, but well worth it for the happy memories created.
September 3, 2014
Rated 5.0 out of 5.0 by Tink2 Everything was great EXCEPT the Sofa Bed.
Time for a new one! Lumpy and very noisey with squeaks and creaks.
September 3, 2014
Rated 5.0 out of 5.0 by Leila21 Nice hotel and great location!
We travel to the Holiday Inn every summer for a week with our 2 kids and another couple and their 2 kids and we always have a fabulous time! The location is perfect -right on the boardwalk but not in the noisy and busy part. The pools are nice and the drink specials are great at the pool bar/restaurant. It's also great that kids get a free meal with the purchase of every adult entree. Everything you need for a great vacation is on site and the beach is only a few steps away from the hotel. The oceanfront views from the room are beautiful and the rooms are also very comfortable with a full kitchen and a separate room with a living room area with a sofa bed. We would definitely recommend this hotel -one of the best in Ocean city!
September 2, 2014
Rated 4.0 out of 5.0 by peachgirl12 Almost perfect
We had a terrific stay at this hotel. The staff was professional and bent over backwards to accommodate our requests. We requested adjoining rooms on a higher floor and were pleased that we received just that. We were also given an early check in which was a nice surprise. We had a party of 8 & we ate dinner one night in Hemingway's restaurant. The food was excellent, our server was pleasant, but the dinner service was very slow. However, the restaurant was a wonderful bargain as the 3 children ate for free, & the 5 adults used the 20% off coupons that are available to print from their website...such a nice option for the guests! I also loved the fact that the laundry facilities were free to use, and the vending machines which offered soft drinks, teas, waters, etc. were on .40 cents, I haven't seen prices like that since the 80's! We loved having a newspaper delivered to our room each morning & the fresh fruit available in the lobby. The biggest disappointment was that housekeeping never vacuumed the carpeted areas in our rooms, & also never swept & mopped the tiled areas. I was very surprised by this, especially since we tipped housekeeping daily. We had 2 suites for 3 nights and neither one ever received these services, so it was not an oversight. All in all, I would recommend this hotel and am looking forward to returning in the future.
September 2, 2014
Rated 3.0 out of 5.0 by Bobbi2741 services
Lack of utentsils and plates, cups etc., couch needs upgrade, uncomfortable. Have been staying here for quite a few years and this is the first time I was not as comfortable. We had 2 rooms and they were pretty much the same. Updates are needed.
September 2, 2014
Rated 3.0 out of 5.0 by Bonbini Great vaca spot ... Time to update some things ...
We have stayed here and also at their sister property a few times over the past several years. These two properties are Perfect for families as they have the best beachfront locations and the hotels are family friendly with great pools and fun stuff. That said, it is definitely time to update a few items . First and foremost, the bathrooms need to have the floor tiles professionally cleaned and then regrouted. The hinges on the bathroom door should be replaced as they are rusty. And the ceiling tiles in the shower also need attention. Not necessarily dirty, but overall the bathrooms are worn at this point. Additionally we did have to ask for two new blankets for the beds as the ones in there ware stained. There needs to be better quality checks of the housekeeping staff. They should all mini to check every towel and blanket before putting it in a room. In addition the kitchen is wonderful but housekeeping should bet required to scrub them clean after. Each family leaves. And the maintenance crew should make sure all cabinet doors fully close! The fridge and appliances were all clean and worked well. Lastly there are not enough umbrellas at the pool.
September 1, 2014