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Rated 4.5 out of 5 by 362 reviewers.
Rated 5.0 out of 5.0 by Great Hotel Great hotel...our family stayed here recently and we were all very pleased with everything from the quality of service to the comfortable beds and fantastic ocean view. The entire staff was very nice and always quick with a smile and greeting. The pools were awesome! the kids loved them! The only drawback was the doors on the kitchen cabinets were a bit sticky but it was no big deal. I wiped them down myself. (Some things do get over looked. It was no big deal.) We will certainly stay here again and I will also recommend this hotel to others. Great experience...great vacation! July 19, 2014
Rated 5.0 out of 5.0 by Great Location and kids eat free We love staying at this hotel because of the location and the kids love the pools. We were a bit disappointed by the staff here- we didn't feel they were friendly. The bell boys didn't greet us or offer to help up with our baggage however the front desk staff was very welcoming and friendly upon check-in. The rooms are becoming a bit dated and are showing quite a bit of wear and tear especially the bathrooms. We do love the pools here but wish that the hours were a bit later and would have enjoyed using the hot tub in the evenings (I'm not sure why the hot tub would be located in the children's pool area). We do love that the kids eat free and the food in the restaurant was very good! July 18, 2014
Rated 5.0 out of 5.0 by Very relaxing place to stay The view of beach 5starr anyone won't beach /boardwalk combine this is the place to stay for convenient July 18, 2014
Rated 5.0 out of 5.0 by Summer vacation on the ocean The room was great, the views of the ocean (end room) were amazing. The ocean and beach were just steps away, so nice for the kids going back and forth from the ocean. The kids pool- the design and format was excellent, always crowded, kids and parents loved it. but had very limited swimming hours- closed at 6PM sharp- no exceptions. That was not too great. On summer vacation we like to stay in pool until 8 -9- or later. Laundry room was excellent- free.... what can be better than that. At pools- the endless service was relaxing- food drinks, just very nice. The towel service very useful. Very clean, nice place to stay. Expensive, shared great experience with my friends, but out of their price range. Overall, I loved the stay. July 17, 2014
Rated 5.0 out of 5.0 by Best OC vacation ever! The staff was helpful, friendly, and courteous. The beds and pillows were incredibly comfortable. We actually slept well every night! The suite was clean and spacious. Free laundry facilities were available on every floor. July 17, 2014
Rated 5.0 out of 5.0 by Another Great Visit! Our stay at the Holiday Inn Suites was excelent. This is our third summer staying at the hotel. The management and staff were professional and courteous. The room was clean, set up nicely, and comfortable. The pools were enjoyable and the area clean and pleasant. Thank you! July 17, 2014
Rated 4.0 out of 5.0 by Restaurant menu very limited Pools close too early We ate at the restaurant many times while staying at the hotel. The daily specials were always the same and menus were very limited. Would like to have had a variety of food to pick from. What we did have was very good and the service was excellent The pools close WAY too early!!! Also, the hot tub is in with the children's pool which closes at 6PM. Adults like to use the hot tub at night which is not possible. Evening swims are a plus when on vacation. Very disappointed with pools. July 17, 2014
Rated 3.0 out of 5.0 by Definately not worth the money!! Was very disappointed! For the amount of money we paid for a three night stay I expected a much nicer/cleaner room. Our 1st room was not very clean, and for a non-smoking room it had burn marks on the bathroom tub and sink, the balcony table had cigarette ashes and food that had not been cleaned off, and there was also a cigarette butt out on the balcony (disgusting), the kitchenette area wasn't very clean and the carpet wasn't vacuumed very well. Needless to say I called and complained and we were switched to another room with no problem, but for the price I would have expected a lot more!! My grandchildren did love the pool area which was a plus! July 17, 2014
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