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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
94%
Recommend This Property

Overall Experience

4.5

based on 1404 reviews
94%
Recommend This Property

Ratings Breakdown

1404reviews

  • 5 Stars
    1021
  • 4 Stars
    234
  • 3 Stars
    77
  • 2 Stars
    43
  • 1 Stars
    29

Nice, but ...

By

2017 十月 16

club

The room was clean and the beds were comfortable which are the main reasons I stay at Holiday Inns. Unfortunately, the sheets were threadbare. Definitely time to replace them. The large double sink in the bath was nice, but getting in and out of the bathtub was difficult. A regular shower would have been much safer. The room is nice for an extended stay because of the lovely kitchen. Would stay again.

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great service and attentive staff

By

2017 十月 15

club

Check in for 4 nights for anniversary, was offered and upgrade for our room without additional cost as a IHG member. Check in was easy as was check out and dinner in the hotel restaurant was excellent. View from our room was ocean front and was excellent.

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weekend in OC

By

2017 十月 10

club

Great weekend and great hotel...Room was clean and confortable....Bed was really comfortable. slept great..

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Great service

By

2017 十月 10

Front desk personnel are super. Friendly, accommodating, and went out of their way to be helpful. Happily solved a few of our vacation glitches. We love the ocean view and balcony. Room and adjacent areas very quiet. this was our third visit in five years.

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great service

By

2017 十月 09

club

great time and really good service hotel was more than what was expected

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Fantastic location and excellent room

By

2017 十月 08

Although the room was a little dated, the hotels location, the size of our suite, the incredible ocean front view and the fantastic service from every member of staff made this a memorable stay.
We will definitely return for a longer stay next time.
Brian, the customer service mgr deserves a special mention and the breakfast was excellent!

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Fun In The Sun

By

2017 十月 07

Friendly, convenient, great stay. I have always found the staff, facilities, and services reliable at this hotel. The view is great! I return each year for some relaxing fun in the sun to recharge!

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Wonderful as always

By

2017 十月 07

The only down side was the unsanctioned low rider car show that was happening. Very loud! Not a reflection on the hotel.

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Great location

By

2017 十月 07

club

My only complaint was that the bed pillows are uncomfortable and we disliked how the blanket on the bed is put over the comforter. What happened to the old fashioned way of making a bed with the sheets, blanket

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First Complaint

By

2017 十月 07

I stayed at this hotel on Sep 12th & 13th and wrote a review about the food approx. 1 week later. Have yet to see the review posted! Was it because it was a bad review or what!!!
You have all my info, being a club member for over 20 years....

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Excellant view of sunrises/ ocean

By

2017 十月 04

platinumelite

Room was relatively quiet; despite H20 kids in town car enthusiasts. Bed/pillows super comfortable.
Good food but bar expensive-and did not know how to make some drinks.
Excellent customer service at check out. appreciate the fruit that is fresh in the lobby. [when we got there -there were over ripe bananas. Check out was fast and debated on staying an extra night.

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Great ocean view

By

2017 十月 02

I have stayed at other hotels over the years but always come back to the Holiday Inn. I am always happy with my stay and other love the breakfast here too.

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