Rated 3.7 out of 5 by 69
Rated 2.0 out of 5.0 by ninad Nice view, poor experience
I rented a 2 bedroom suit about 3 months before the date due to arrive that apparently slept 5. Upon arrival they told me that it actually slept 4 and that I was supposed to rent a cot for the 5th person for an extra $20 a night! THEN we get into our room, the cot is there...no pillow though and the kitchen is missing the most basic utilities to make a normal meal. It had No cutting board, No cooking/baking pan, only 1 small frying pan and one small pot. only 4 plates, cups, mugs etc. were in the kitchen. At least make it so that the 5 of us can eat at the same time.
There was also no dish washing soap and no salt and pepper. People that stay in this hotel are generally on VACATION and don't want to worry about bringing S&P.
ALSO there were only 3 towels in the bathroom.
If you know that there is going to be 5 guests staying in a room, make it so that we don't have to ask for extra simple supplies we need to enjoy our time and worth of the room that we are paying for.
July 2, 2014
Rated 3.0 out of 5.0 by char28 service was good but...
The service was good at the hotel but it needs updating.The front desk cuts keys for your room with no questions we joked about it but I think they should ask more questions before making more keys. Ei :I had a girlfriend and her daughter visit the last two nights not on our register her 17 yr old daughter just walked up to the front desk they gave her 4 cards ????They had already given me two earlier that morning I found it strange.
July 1, 2014
Rated 5.0 out of 5.0 by scott136 A Great Affordable Hotel
The hotel has excellent facilities and a good location in Osoyoos. The beach access is great.
July 1, 2014
Rated 5.0 out of 5.0 by Hey Butler Nice big, clean room with a great view.
Big room with a nice view of the lake. The hotel had a clean, fragrant smell as soon as you entered. Comfortable bed with a choice of soft or firm pillow.
June 24, 2014
Rated 4.0 out of 5.0 by TheDracups Lakeside Heaven
An excellent hotel with wonderful lakeside views from the balcony, just make sure you ask for this side of the hotel and not the road side.
We had good service apart from the privately run breakfast facility, which was not part of the hotel we believe. Poor service and juice, coffee and tea not included in the bed/breakfast rate charged by the hotel. If we had known, we would just have booked room only and gone into town for breakfast, but we were on a tight schedule to drive back to Vancouver and thought it would be more value for money.
Couldn't fault the hotel staff and the underground parking was secure. Very windy in the evening.
June 20, 2014
Rated 5.0 out of 5.0 by AhzaL Beautiful view, very comfortable room
This was an excellent hotel. The front desk was outstandingly helpful in resolving a problem with our resrevation. They were welcoming and went out of their way to be helpful. It was most appreciated. Many thanks!
June 19, 2014
Rated 5.0 out of 5.0 by mrb56 Weekend at Osoyoos
Beautiful location - great amenities. Scenery is unmatched. Would recommend this property to anyone travelling in the area.
June 18, 2014
Rated 5.0 out of 5.0 by May 123 Exceptional Service
Upon check in we realized that we got a free upgrade to a 2 bedroom suite with a great view of the lake. Beautiful room.
Front desk very friendly .When we couldn't get the TV to work , the technician was there in 5 min.
Close to waterfront walking/jogging route along the lake.
Liked being close to town so we could walk in .
Free use of kayaks.
Would definitely stay again.
June 16, 2014