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Rated 3.7 out of 5 by 154 reviewers.
Rated 5.0 out of 5.0 by Lovely lake view, great value! Wife and I stayed in the 2 bdr lakeview suite with full kitchen (1 bdr suites were not available at time of booking). Great view of Osoyoos Lake and mountains from private balcony (although it is fairly easy to see neighbours if they are out on their balconies also). Room was clean, fairly up to date furniture in living room, kitchen, bedroom. Bathroom could use new chrome fixtures please. Room service from Sol restaurant was friendly and on-time (20 mins). Housekeeping kept everything neat and tidy each day. Great value for money! April 16, 2015
Rated 4.0 out of 5.0 by Very good experience Beautiful hotel with more than helpful staff members April 10, 2015
Rated 2.0 out of 5.0 by Superficial Upgrades Superficial upgrades. Poor quality bed, zero noise proofing between units, internet barely worked April 8, 2015
Rated 1.0 out of 5.0 by Not to Holiday Inn Standards I cannot even explain why I would never go back to this hotel. It made such a horrible impression on the Holiday Inn Brand. I have stayed in Holiday Inn's across the country and this was the worst experience I have ever had. The patio was rotting out and covered in bird feces. The lobby was riddled with spider webs and dead insects. The computer erased our room cards and locked us out of our room. The staff in the restaurant were verbally fighting in front of guests. The maintenance staff had no carpentry experience at all. It was an all around disaster. The only savior was Jen who did her best to try and help us the best she could. We will not be returning. April 8, 2015
Rated 3.0 out of 5.0 by AMMENITIES The underground parking and elevator service was excellent. The furniture in the front room could use updating - it was very hard April 8, 2015
Rated 5.0 out of 5.0 by Clean, and comfortable We stayed her while passing through, and it served our purposes. The kids loved the bunk beds, and we enjoyed the whole experiance. Only down fall was the night we stayed the restaruant was closed. We had to resort to ordering pizza delivered. The front desk person was helpful and made recommendations which statisfied our requirments. We would stay here again, and recommend it to anyone who asks. April 8, 2015
Rated 2.0 out of 5.0 by snow bird The beds are comfortable and the hotels is well located within walking distance of downtown and amenities. The snow bird rates are very reasonable if you can overlook the fact that the rooms are dark and not very well lit, the housekeeping leaves a lot to be desired and the whole building lacks cleanliness, the kitchens are not very well set up for long term stay, and the appliances and laundry facilities are very outdated and in poor condition. April 6, 2015
Rated 5.0 out of 5.0 Great Place Great Staff We really enjoy our stay. Room was very wheelchair accessible. Great view of the lake. Staff were very friendly in the hotel and restaurant. It would be great to see Wheelchair/ handicap door opening buttons installed on front door of hotel and restaurant though. March 29, 2015
  • 2015-04-25T11:44:49.355-05:00
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