 Guest Reviews
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80%
Recommend This Property
Overall Experience 4
80%
Recommend This Property
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Open Gallery
Osoyoos coved 19 get-a-way
ByLine dancing diva
June 03, 2020
After the loss of my husband 8 months ago and covid19, I felt I needed a little relaxing vacation with my family so chose Osoyoos and the Holiday Inn.
I was put in a suite due to hotel renovations taking place and was happy with the view from the hotel balcony as it overlooked the lake.
Unfortunately there were some issues which I will list. The Kuerig coffee pot didn’t work and although I reported it to staff, it was never fixed or replaced. The ice machine did not work so reported that twice as well and it was never fixed, staff did get me ice from the closed kitchen. When I decided to use the complimentary body lotion, it had been used previously and was empty (poor housekeeping). The room was very hot so inquired about A/C and was told it wasn’t working so a staff member brought up a fan...he also tried to open bedroom window at my request but wasn’t successful as window was broken. Won’t be staying there again.
Best in Show
ByRobert
May 22, 2020
Best in show, will return to this hotel when I am in the area
our stay
Bychopper
April 10, 2020
we recommend this hotel because of the friendliness and work of the staff to make our stay very comfortable and would stay again everyone was helpful and even carried our baggage up because we brought a lot of luggage to last us 7 months stay so thank you
Comfortable relaxing stay, very friendly staff
ByBooter
April 03, 2020
Hotel was under renovations during our stay and inspite of this we personally had no major inconvenience because of it.
short get away , everything was great as usual,
Bynot applicable
March 24, 2020
As I had mentioned in the beginning of this survey, I'm very happy with the Holiday inn
everyone was very accommodating as usual ,
Everything was organized clean and ready for our arrival.
Suite with bunkbeds
ByRJorde
March 17, 2020
Hotel is under renovations so entering the lobby is bare and unfinished???
The bunk-beds are not built for adults and are not comfortable, best to put the mattress on the floor and sleep if you are on the top bunk, for comfort and safety!
The ice machines in the whole hotel were not working, that was a huge inconvenience, the front desk said they would bring us up ice when the restaurant opened, they never did. Just wished they would have told us ahead of time, we would have boughten a bag of ice... so things like that make a great service experience.
Overall, it's a good place, average but clean and there is a nice view on the lake. I would stay again, less the bunk-beds :0)
Need better sound proofing
ByAje82
February 26, 2020
Great hotel but didn’t get a wink of sleep as the people above sounded like they were running a marathon all night
Group stay
ByJWadd
February 24, 2020
I have stayed here at least once a year for last 15 years with a group of student athletes. This is always one of our favourite stays. The lake and the bbq’s combined with nice rooms and great staff. I loon forward to my next stay.
Nice hotel
ByCassidy2001
February 23, 2020
Enjoyable
Stay
Loved the kitchen suite with the bunkbeds in one of the rooms. Amazing view of the lake
Looking forward to completed renovations
ByDillgon
February 23, 2020
Still a nice place to stay.
No major issues. Property is a touch aged but still a nice stay.
Would recommend. Breakfast deal really is a bonus
Parking for oversized vehicles is limited at best.
Osoyoos Holiday Inn
ByRaj K
February 19, 2020
Very nice hotel. Worth the money for a quick getaway, I would prefer more food options and some complimentary breakfast.
地理位置不错 餐厅不推荐
ByAndrew
February 19, 2020
酒店地理位置很好
临时大堂处理速度很慢
早餐等了30分钟服务员才来点菜，上菜速度极慢，早餐花了一个多小时才完成，耽误后面的行程