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Rated 3.8 out of 5 by 171 reviewers.
Rated 4.0 out of 5.0 by Great Staff, eager to please Stayed at this hotel 1st week of August. We were on a motorcycle tour and had been told by central reservations that we could have walk out rooms to park our bikes close by. The hotel didn't have this type of room, but the staff were understanding of our security concerns and allowed is access to the courtyard patio to park the bikes and leave them secure. This was unexpected but certainly appreciated and allowed us to sleep soundly at night. The location is nice and has updates rooms. A mini fridge in each room would be a nice touch as is customary in many other HI Express properties we have stayed at. Its nice and close to Boston, Salem and has great highway access to the area. August 15, 2014
Rated 4.0 out of 5.0 by great upgrade Platinum upgrade to suite was most welcomed as I was able to set up office in the spacious room. Although hotel is not located in a great area it does have a nice Itallian restaurant adjacent to it. August 15, 2014
Rated 5.0 out of 5.0 by Great stay! Great stay! Friendly people, great rate, great food, spacious room, and clean as can be! August 14, 2014
Rated 4.0 out of 5.0 by Nice Space, Good Value Because our vacation plans took us into the area, my friend and I recently stayed at the Holiday Inn - Peabody, MA. The room was exactly as promised: clean, comfortable, and welcoming. As we had selected a package that included breakfast, we were pleased to indulge in the daily breakfast buffet. And the access to our vacation destination of Salem was without issue. Easy to/from the center of the city (20 minutes at most), and, after a long day of touring, the beds were very much appreciated! Whether travelling in the area due to business or pleasure, you cannot miss by staying at the Peabody Holiday Inn. Safe Travels!! August 12, 2014
Rated 3.0 out of 5.0 by Experience Not Equal to Price I ended up booking this hotel as the hotel at which I usually stay was not available. For the price, I expected similar if not better than my usual hotel. Customer Service was satisfactory, breakfast buffet (I paid extra) was good. Overall the hotel needed updating of decor and the whole place smelled like old cigarettes. I would be willing to drive further, pay the same price, if the overall experience was better than here. August 10, 2014
Rated 4.0 out of 5.0 by Clean and safe We have booked a one bedroom suite for four adults for two nights. The room was clean, furniture functional and updated, staff friendly and welcoming, the hotel felt safe. We chose this hotel for the location as it was close to where we wanted to be. On that aspect we couldn't have chosen better, however, the pull out sofa was totally inadequate for two adults. if you have four adults in your party and you are booking this type of a room, be prepared that two of you will be sleeping on the sofa bed mattress on the carpet.. For two people or a couple with two young kids this suite would have been just fine August 7, 2014
Rated 3.0 out of 5.0 by Holiday Inn Room was nice overall but carpets were stained and mattresses were loud. August 7, 2014
Rated 4.0 out of 5.0 by Need more towels and better WiFi We spent three days at this hotel and overall had a good experience. The room was comfortable, clean, and suited our family well however, I have the same issue with this hotel as I do with the other Holiday Inn Suites that we've stayed in over the years. As always, we reserve the suites because they accommodate the size of our family. They are either maximum occupancy of 4 or 6 but never have more than two sets of towels available. I never understand the logic. We always have to call the front desk when we arrive to ask for more towels. It so inconvenient, especially if you arrive late. The last thing you want to do is have to take inventory of towels and wait for housekeeping to deliver them. And this time, we asked the front desk to let housekeeping know that we were there for three days and would need more towels everyday. Even that didn't work. The staff was very nice when we made our request, but somehow never remembered it. Also, as someone else mentioned, the WiFi is terrible. I could get access early in the morning but after that, it was impossible. August 6, 2014
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