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Rated 3.9 out of 5 by 253 reviewers.
Rated 2.0 out of 5.0 by Not so great I found the counter staff not so helpful, and when I was checking out the printer didn't work so I had to have my bill emailed to me. October 21, 2014
Rated 1.0 out of 5.0 by Bad experience Was given a suite but as soon as you opened the door the carpet was stained and looked filthy. The kitchen had a faucet that was wobbley. The hotel restaurant had an uncomfortable vibe to it for breakfast. My contact in the sales department was un-forthcoming with details of the 4 pillars smack dab in the middle of the room, therefore, ending the site visit immediately. Sometimes you need a dose of the bad to realize how good others are. October 20, 2014
Rated 4.0 out of 5.0 by Good place to stay and enjoy Salem. Its a comfortable and conveint place to stay while visiting the Salem area. October 19, 2014
Rated 3.0 out of 5.0 by So-so Excellent service, average rooms, terrible location for the leisure traveler. Chintzy bathroom supplies, two double bed rooms a bit too small. Way too pricey for what you get. I usually choose hotels that have a complimentary breakfast, but went with this one (no free breakfast) because I trust the brand, but that trust was misplaced, at least at this location. The location is awful. No restaurants or shopping to walk to, and It's on a busy one-way highway (1A), and if you need to get to the Mass turnpike, it's a nightmare--90 minutes for the 20-mile drive. I stayed using points. Had I paid the going rate, I would have been angrily disappointed. October 17, 2014
Rated 5.0 out of 5.0 by Peabody, MA Exceptionally nice, spacious room. Great restaurant on-site. October 16, 2014
Rated 3.0 out of 5.0 by Needs some fine tuning The bathrooms need fans for the steam from showering. I was promised extra pillows in ten minutes that turned into two hours. The breakfast buffet was on the cool side. These are all things that can be corrected. Overall I would stay here again. October 15, 2014
Rated 5.0 out of 5.0 by Wish I Could've Stayed Longer The holiday was great but a little out of my price range so I could only stay 2 nights. October 15, 2014
Rated 5.0 out of 5.0 by Boston Peabody Best king suite of our whole trip! Loved it. close to Boston so easy drive in to tour. Close to Salem also for that tour. October 14, 2014
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