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Rated 3.9 out of 5 by 193 reviewers.
Rated 2.0 out of 5.0 Not the usual Holiday Inn Normally, I really enjoy the Holiday Inn. Not so with this one. The lobby is really nice indicating that you would have a good night's rest. However, the bed was not good and the room cramped. I asked for a rollaway and not only did they NOT accommodate me, but they did not call or come. I asked for extra towels, they did not come. Lastly, they failed to tell us that breakfast was included. The restaurant asked me about vouchers but I had no idea what they were talking about. The front desk never mentioned it even though I asked about breakfast. So, I was charged and it took awhile but they reimbursed me half of the meal cost. Overall, this was not my usual Holiday Inn stay and I just felt overall I would have been better off staying at my mother's victorian. August 25, 2014
Rated 4.0 out of 5.0 by nice but..... Ive stayed here last year and its a nice hotel,friendly staff and clean rooms. However when i checked inn, they asked for id and credit card. I showed them my platinum slite card and id. They said they require a $50 hold on a credit czrd for "inciddntals". Then i go to my room and there is no fridge or microwave, so i go back to front desk and ask for room with them. She tells me that they charge $20 to upgrade to get the microwave and fridge.i said thats crazy and go to my room.as a platinum member, all holiday innz give me water and snack or bonus points at checkin and a room upgrade. They obviously were available. Guess next time i need to be more assertive? August 25, 2014
Rated 5.0 out of 5.0 by Very enjoyable place Very enjoyable place easy access on and off secure a lot and staff very knowledgeable and courteous August 25, 2014
Rated 5.0 out of 5.0 by Boston weekend Fantastic stay for a weekend getaway enjoying Boston and the New England scenery.... very convenient to Manchester, NH airport which I used for travel and easy access to downtown for all Boston has to offer. Great place and fantastic service. August 24, 2014
Rated 3.0 out of 5.0 by Get up early and drive in to save money! Totally overpriced and perfectly positioned to hold air travelers hostage! Will not do it again! August 24, 2014
Rated 5.0 out of 5.0 by time and time again we visit Salem a few times a year and this hotel have always been very good to us the staff are very helpful and firendly August 22, 2014
Rated 5.0 out of 5.0 by good value great package with gas card easy access to rt 1. the staff are very helpful August 22, 2014
Rated 2.0 out of 5.0 by Old, Worn, needs update, or reduce the price For the price we paid, I was surprised at the condition of the hotel. It was worth $39/night. Mattresses were worn, sheets were so worn that I didn't think they had been changed since the last guest - had to inspect very closely. Duvet and blankets were worn and dirty. Carpeting was spotted and dirty. We were looking forward to a swim, but the pool water was murkey and cloudy - very undesirable. It is unacceptable to charge the going rate when purchasing updated new clean sheets isn't in the hotel budget. The breakfast was average. Eggs, sausage, bacon, and plenty of fresh fruit was provided. Bread choices could have been better - two choices provided that didn't look appetizing at all. Overall the hotel needs an update and a close look at cleanliness. The TV worked well and the Wifi worked great too. August 22, 2014
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