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Rated 4.0 out of 5 by 306 reviewers.
Rated 1.0 out of 5.0 by HORRIBLE Horrible, horrible stay. No temp regulation in room, was either boiling or freezing. Hair dryer didn't work. Woke up at 5:30 AM to hammering and drilling. January 26, 2015
Rated 2.0 out of 5.0 by Unpleasantly surprised; never again at this location Warm pool. Clean room/bathroom. Comfortable beds. Nice staff. That's it for good comments. Toilet didn't work properly. Treadmill broken. Heating system old, loud, and impossible to regulate decent temperature. Halls reeked of cigarette smoke. Elevator filthy. I thought breakfast was included in price -- it was not. Original room was so big as to be uncomfortably cavernous, with door to adjoining room, which we did not need. Second room was normal size and had no refrigerator, which we could have used. Would not stay here again. January 25, 2015
Rated 4.0 out of 5.0 by sunday breakfast My overall stay was excellent. But you have to do something about your breakfast. We sat down for breakfast at 9:30 am we did not see food till 11:15 which was terrible. They only had one girl doing everything. I mean everything. There sould have been at least two people working, no problem with the girl but she just could not do everything alone. The poor girl should get a raise. I just think management should have put more staff on to help her. To wait 2 hours for food is crazy. Do not know what management was thinking by putting her all alone to answer phone for room service, give seating to guests, take orders, service the guest, give the menus please I bet if management had to do it they would have 3 staff members on. January 22, 2015
Rated 5.0 out of 5.0 by wonderful stay in Pabody loved the cookies and hot chocolate and the staff are wonderful January 17, 2015
Rated 3.0 out of 5.0 by Good staff, but hotel is showing its age The location was just what I needed, the staff was nice enough, but the hotel itself needs some updating. January 5, 2015
Rated 5.0 out of 5.0 by GREAT VALUE One of the cleanest, best-run hotels I have ever stayed at. I stay at high-priced hotels for vacations and budget rated for dog shows. Everything in the room was clean, neat, new and spotless. Personnel were friendly and accommodating and the breakfast dining buffet was won of the best I've had. Definitely recommend this hotel for anyone with business or pleasure in Boston, the North Shore of Massachusetts, or the Wakefield, hi-tech area of I-95! December 31, 2014
Rated 5.0 out of 5.0 by good hotel visited for 2nd time outside of boston, shuttle was a good feature December 21, 2014
Rated 5.0 out of 5.0 by Wonderful room and comfortable bed. I arranged a room at the Holiday Inn for a romantic night with my wife. The room was very comfortable as well as the bed. The ice machine was not working on any floor but the staff was more than happy to bring us a bag of ice to chill our wine! I will stay there again. December 16, 2014
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