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Rated 4.1 out of 5 by 157 reviewers.
Rated 4.0 out of 5.0 by Great service Good rooms, great service, just need to improve the wifi coverage and it would be excellent. November 25, 2014
Rated 4.0 out of 5.0 by Great hotel on the whole Very happy with the bed and restaurant, but the walls were a little thin and could hear my neighbour having a phonecall for quite a long time at night. However, very pleased to have access to a gym also and car park was large enough to not have any hassle. November 24, 2014
Rated 5.0 out of 5.0 by Great night stay From booking in to booking out the staff, facilities, room,food and drink were all fantastic. Would highly reccomend great place to stay. November 20, 2014
Rated 5.0 out of 5.0 by A good place to stay I like HI as you know what you are going to get. HI Peterborough West was one of the best I have stayed in in recent memory. November 18, 2014
Rated 4.0 out of 5.0 by Could not ask for more. Stayed overnjght whist visiting relatives. Very comfortable room and excellent breakfast. November 16, 2014
Rated 5.0 out of 5.0 by Great Service Had a good time, and relaxed, and good customer service, and very pleasant. November 11, 2014
Rated 3.0 out of 5.0 by Got my name wrong twice!! Well what can I say. Having looked online for a Holiday Inn, I found this one in Peterborough. On the website it advertised a Girls Night In Package which sounded really good, as me and my friend were going to a nearby Spa for the day and didn't want to drive home, however I decided to ring the Central reservations team, who then told me this deal wasn't available, so I booked another package which included a 3 course dinner - again when we got to the table we were told that we only had £23pp for the 3 courses, so we ended up paying a bit more than anticipated for the meal! In the lift it advertised a great 3 course menu which we wanted, but couldn't have due to booking the other dinner deal. I wasn't very happy! Central reservations then sent me a confirmation and called me Jonothan which was o.k, I didn't want to be too fussy even though I'm a female, however, which the lady receptionist checked me in I was someone else with the same name who lived in Gateshead NOT Derbyshire where I live. It didn't make me feel very valued as a customer of IHG. It ruined my experience here and I felt like a number NOT an individual. I don't think I'll be staying here again! J Leadbitter. November 7, 2014
Rated 5.0 out of 5.0 by Holiday Inn - Peterborough WEst The hotel was lovely, the staff were very friendly and welcoming, I was particularly surprised to receive a call from reception to check that I was happy with the room - this was a very nice touch. The room was laid out beautifully, everything was clean and the bathroom amenities were good too. The only complaint was the scrambled eggs in the morning, they weren't great. Overall the service was fantastic and I would recommend this hotel to anyone staying in Peterborough. November 4, 2014
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