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Rated 4.1 out of 5 by 141 reviewers.
Rated 5.0 out of 5.0 by Good value for money We stayed for 2 nights over a weekend - the room was a nice size, comfortable, practical and with both air con and a window that opens. The swimming pool/gym/Jacuzzi area was clean and warm and towels were provided. The towels in the room were brand new and fluffy October 16, 2014
Rated 5.0 out of 5.0 by my visit to peterborough west fantastic breakfast the beds clean and comfortable staff attentive and knowegable everywhere clean and the foyer was bright and inviting .. might benifit from some higher seating for those not able to get up easily .a great stay October 16, 2014
Rated 4.0 out of 5.0 by Liked the hotel, but noisy neighbours Generally we liked the hotel. Had a very good room with an enormous and very comfortable bed. Breakfast was OK but not great, and for me the bar prices were too high Our stay was spoilt, as we were woken up just after 3:00am in the morning by noise from the room next door. We gave it 45 minutes or so, but the noise (talking loudly and ultimately shouting) just got worse. I called reception, who said that they'd be right up to deal with it, and within 10 to 15 minutes, peace and quiet returned. So, not the hotel's fault and dealt with quickly and efficiently, but it spoilt the experience for us, especially as our room was in the "quieter wing" October 10, 2014
Rated 5.0 out of 5.0 by exactly what i wanted staff were helpful with Wi-Fi use, every time I got back to the room after work it had been tidied with new towels etc provided. always had what food I wanted for breakfast available. I didn't have dinner as I travelled home but believe from my colleagues that that was also good October 3, 2014
Rated 5.0 out of 5.0 by great service throughout There is not much i could mention to fault my stay , it would be nick picking really to say i would liked a mini fridge for my drinks thats all , it was amost enjoyable stay and had everything i needed, it was a brilliant weekend, September 29, 2014
Rated 4.0 out of 5.0 by not bad good hotel for my purpose eg business would return but bed was a single bed and not comfortable other than that a fine stay food was very good staff where very good noise outside my room with window open was noisy due to the air conditioning fans September 25, 2014
Rated 5.0 out of 5.0 by Holiday Inn - Peterborough West - Out of this World I have recently hosted an international sci-fi/charity convention at this hotel. Throughout the 2 years of planning the hotel staff have been very helpful and patient with this first timer! Sophie Cuthbert and the convention team are fantastic. The hotel has refitted over the period of organising my event and it is even better now. The ambience is welcoming and friendly, the fixtures and fittings are calming and classy and the facilities are wonderful. The hotel rooms are clean, well maintained and attractive, while also offering a level of comfort that I really enjoyed. I have looked at the leisure facilities but did not have the chance to use them. There is a large pool, jacuzzi, gym and spa rooms. All looked crisp and clean. The event rooms are adaptable and well maintained. For the wow factor just look at the Buckingham Suite ceiling. It's stunning. I would recommend this hotel without hesitation. My only minor gripe is the wi-fi is a bit flaky and the need to reset the code every 12 hours wears thin very quickly. Other than that minor point, I would stay here again...And in fact I will be there for the Murder Mystery night coming up on Hallowe'en! If you are in Peterborough, you could do FAR worse than checking in to this hotel. September 25, 2014
Rated 1.0 out of 5.0 by dirty bath and loud music. my stay was ruined. got a dirty bath, a room facing air extractors, loud music downstairs. Although Manager tried his best to solve the issues and i was offered a free breakfast for the dirty bath (they refused to give a refund or a discount), my precious time for revisions was lost (I was on a study trip) together with my precious sleep. September 25, 2014
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