Rated 4.4 out of 5 by 92
Rated 5.0 out of 5.0 by T Borne Very nice staff
Need a place to stay for one night for a layover, this was a very good choice.
February 21, 2014
Rated 5.0 out of 5.0 by dbu22 Perfect for a stopover, great comfort
Stayed there for a stopover at PHX, courtesy ride to and from the airport, nice staff, clean comfortable rooms, great breakfast, overall great value for money!
February 14, 2014
Rated 4.0 out of 5.0 by Tom8 Good last minute booking
Our Flight got canceled and had to book last minute had rewards for free room. Although when we checked out they charged us full price. When we Questioned the front desk they tried to tell us that we only got a discount and they did not seem to want to look into it. When I got home I called and Ron took care of it and apologized. The hotel was very nice. I just felt the a few of the people at the front desk did not want to be bothered .
February 12, 2014
Rated 3.0 out of 5.0 by Ocotillo Nice Rooms
I have stayed in this hotel several times. The rooms are nice, and come with a large tv. Unfortunately, they are not set up for guests to order on demand movies, just basic cable. Also, I attempted to order breakfast by haning the order tag on my door each night. I tried four nights in a row, and never woke up to my breakfast being delivered. I should have called the front desk after the first night, but it was not that big a deal. I will stay here again.
February 10, 2014
Rated 1.0 out of 5.0 by Alex B. Dirty & disgusting
I was here for a short overnight stay before flying out. The location is excellent-- very convenient to the airport and also with great freeway access. I arrived late at night, so parking was a little challenging but I was able to find a spot in the back.
The front desk agent was friendly upon check-in. Unfortunately, I wanted a luggage cart and he did not have one available nor did he offer any other assistance.
The room was nicely appointed and comfortable. The big problem was that it was disgusting-- the room was not very clean at all. The carpet was dirty, the sheets were wrinkled, there was unknown goo all over the bathroom door, there was hair everywhere in the bathroom. It was not possible to feel comfortable in such an unclean environment.
While there were a few high points and the price wasn't unreasonable, I would never return to this hotel. Cleanliness is a basic fundamental one expects from any hotel. On that, the Holiday Inn Phoenix Airport failed to deliver.
February 8, 2014
Rated 5.0 out of 5.0 by da bears my weekend trip
beds were better than the one at home. clean rooms, and very convient area.
February 5, 2014
Rated 5.0 out of 5.0 by Taz1218 Great Hotel and convenient to the airport
The hotel was very nice and the staff was very helpful in recommending things to do in the immediate area. The hotel has a shuttle which picked me up and dropped me off at the airport. I will definitely stay at this hotel next time I am in Phoenix.
February 3, 2014
Rated 5.0 out of 5.0 by FKLNLL Park and Fly
For the past 2 years we have stayed at this hotel the night before an early flight. We leave our car at the hotel during our trip and get shuttled to Sky Harbor airport. Upon our late night return, the shuttle picks us up and we spend the night at the hotel before driving back to where we live outside the Phoenix area. It works very well. The staff is friendly and helpful, the rooms are comfortable, and the wi-fi works well. The hotel is very convenient to the airport and is very easy to access from the interstate. We'll do this again.
February 3, 2014