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Rated 4.5 out of 5 by 176 reviewers.
Rated 3.0 out of 5.0 by A few irritating downsides but overall OK Typical Holiday Inn. Fairly modern and fairly recent updating. A few downsides though. As a Platinum member I requested an upgrade and was told that no suites were available. Later that night the IHG website were still selling them on line. Didn't understand that one. Internet was up and down all afternoon. I asked for a late check out (1pm) with front desk.Housekeeping kept knocking on door all morning despite the DND sign and even played the trick of calling the room and hanging up to see if I was still in there. Couldn't the front desk coordinate with housekeeping ? Keys didn't work so had to make the annoying trip back to front desk for new ones. Just a bunch of irritants. October 17, 2014
Rated 5.0 out of 5.0 by Overnight stay Checked in late for trip early next morning. Staff was not very greeting. No water is availble to IHG members. Vending machines had no water. All were empty. Beds are very comfortable. Nice shuttle service to Airport. October 16, 2014
Rated 5.0 out of 5.0 by Great airport location and restaurant is terrific! What a surprise for an airport hotel, this room was a great lay out, quiet and comfortable with all of the amenities. Our highlight of the trip was the restaurant which again was a real surprise for an airport hotel and the meal quality was superb! Try the chicken pot pie it is amazing! October 15, 2014
Rated 4.0 out of 5.0 by Bed comfort was minimal This was a very clean Holiday Inn and i can tell was on the new side. We had a very short visit from 8:00pm till 5:30 am. All we wanted was a really good nights rest. The airconditioning was incrediably loud and the pillow on the bed were the size of a text book, and there were only two of them, so we had to call down for more to be sent up. Not a great nights sleep. October 15, 2014
Rated 5.0 out of 5.0 by Great Hotel Great hotel... rooms were clean and the staff were all very nice. I'd stay again! October 15, 2014
Rated 5.0 out of 5.0 by Lovely Our stay was pleasant and I appreciated the shuttle service to the airport. However, the morning front desk person was not overly pleasant. I would like to stay there again. October 14, 2014
Rated 5.0 out of 5.0 by Clean facility excellent dining and friendly sftaff i would recommend this Holiday Inn to anyone traveling to Phoenix this is a truly a 5 star Hotel, the only down side is there isn't any local restaurant in walking distance... October 14, 2014
Rated 5.0 out of 5.0 by Excellent staff! We were celebrating my son's birthday and the staff was so accommodating and welcoming! We will definitely stay here again! October 9, 2014
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