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Rated 4.5 out of 5 by 159 reviewers.
Rated 5.0 out of 5.0 by Very nice hotel This is a newer property and it's very nice! Everything was fresh and clean, and the staff was friendly. I was upgraded to a suit and that was a pleasant surprise. The location is about 5 minutes from the airport which is convenient. However, there aren't any restaurants or shops within walking distance. September 17, 2014
Rated 5.0 out of 5.0 by Comfortable, clean and conveinent. Highly recommend this property as well as the suites down the road. We have stayed at both and found them to be wonderful. September 17, 2014
Rated 5.0 out of 5.0 by Surprised by condition Everything about the hotel was not expected. By far the nicest Holiday Inn in Phoenix area. Right next to airport. September 15, 2014
Rated 5.0 out of 5.0 by Enjoyed staying here The staff was very accommodating and friendly. I sincerely appreciated the way that they took care of my needs. The room was clean and comfortable and the hotel was quiet. I would recommend ordering breakfast from the menu instead of the buffet. The bar was being remodeled but the temporary lounge was adequate for a couple of cocktails. I highly recommend this hotel and would definatley stay again. September 15, 2014
Rated 1.0 out of 5.0 by Poor Customer Service My daughter and I stayed at this location last week. We had breakfast on-site. The buffet offered pancakes, however walnuts were concealed inside of the pancakes which caused my daughter to have an allergic reaction. The pancakes were not labeled as having nuts. The response from the guest relations as well as General Manager has been it's pretty much my responsibility to notify the hotel of any allergies and their responsibility to label the products as containing allergies. I will not be staying at this location or any other chains under this umbrella because the lack of disregard that I have been shown has been disappointing. September 15, 2014
Rated 4.0 out of 5.0 by great experience Breakfast was very good and rooms clean. Overall I was very please with the service and rooms. September 13, 2014
Rated 5.0 out of 5.0 by Good Stay Nice new property. Much better than the average Holiday Inn September 10, 2014
Rated 5.0 out of 5.0 by Excellent property Nice new property, clean, good parking, excellent staff September 10, 2014
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