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Rated 4.5 out of 5 by 207 reviewers.
Rated 4.0 out of 5.0 by Nice stay but terrible work out facility Overall I was satisfied with the room. The front desk help and waitress in the morning were extremely accommodating. They were A+. But I'm one to use the treadmill or work out facility every morning and this was terrible. One treadmill that barely worked, one elliptical that was out of service and one bike that was extremely uncomfortable. December 15, 2014
Rated 3.0 out of 5.0 by Nothing special last time I wrote a review for this property, someone representing the property responded that my review was incorrect. I stated there was no complimentary coffee in the lobby and they don't have complimentary coffee in the lobby. I asked. I was also told I was incorrect when I stated there was no printer in the business center and guess what??? There is no printer. When printing you have to get the front desk to retrieve your document. Not good if you print a confidential document. Additionally one of the PC's in the center would not connect to the Internet. Why doesn't this hotel email your receipt automatically? This means I have to go through a front desk check out. Parking is somewhat inconvenient, especially in the rain. I had to park way out back. Planes flying in and out can be heard on the 4th floor. It woke me up. I didn't notice this last time. A plus: easy access to the airport. December 14, 2014
Rated 5.0 out of 5.0 by Happy camper This is a very nice property. The staff were courteous. I had a great dinner in the restaurant! December 11, 2014
Rated 4.0 out of 5.0 by Close to Airport Friendly staff and several miles from airport. Great shuttle service December 10, 2014
Rated 3.0 out of 5.0 by Just o.k. for a night stay Just o.k. for a night stay. Overall good hotel, however breakfast not upto the mark. December 8, 2014
Rated 5.0 out of 5.0 by Easy in and out I have stayed here before and have found the location to be convenient and the staff well informed and polite. The accommodations are clean and comfortable and I will return again when flying out of the Phoenix airport December 8, 2014
Rated 5.0 out of 5.0 by Great Hotel for lay over at Phoenix Sky Harbor Free shuttle picked us up at the airport on time. Friendly staff checked us into our suite. Came downstairs and enjoyed the Chef's specials in the restaurant for dinner. Quiet evening in the room, then free shuttle back to the airport the next morning. We will be back! December 8, 2014
Rated 5.0 out of 5.0 by Comfortable, great front desk staff, I was very pleased with my stay at PHX airport HI. Rooms were clean and comfortable at a reasonable price. I would defined return to this hotel in the future and recommend it to my friends. My stay dates had to be adjusted and it was completed quickly and with no problems. December 5, 2014
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