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Rated 4.4 out of 5 by 157 reviewers.
Rated 5.0 out of 5.0 by Surprised by condition Everything about the hotel was not expected. By far the nicest Holiday Inn in Phoenix area. Right next to airport. September 15, 2014
Rated 5.0 out of 5.0 by Enjoyed staying here The staff was very accommodating and friendly. I sincerely appreciated the way that they took care of my needs. The room was clean and comfortable and the hotel was quiet. I would recommend ordering breakfast from the menu instead of the buffet. The bar was being remodeled but the temporary lounge was adequate for a couple of cocktails. I highly recommend this hotel and would definatley stay again. September 15, 2014
Rated 1.0 out of 5.0 by Poor Customer Service My daughter and I stayed at this location last week. We had breakfast on-site. The buffet offered pancakes, however walnuts were concealed inside of the pancakes which caused my daughter to have an allergic reaction. The pancakes were not labeled as having nuts. The response from the guest relations as well as General Manager has been it's pretty much my responsibility to notify the hotel of any allergies and their responsibility to label the products as containing allergies. I will not be staying at this location or any other chains under this umbrella because the lack of disregard that I have been shown has been disappointing. September 15, 2014
Rated 4.0 out of 5.0 by great experience Breakfast was very good and rooms clean. Overall I was very please with the service and rooms. September 13, 2014
Rated 5.0 out of 5.0 by Good Stay Nice new property. Much better than the average Holiday Inn September 10, 2014
Rated 5.0 out of 5.0 by Excellent property Nice new property, clean, good parking, excellent staff September 10, 2014
Rated 5.0 out of 5.0 by Great location and great value Excellent value during the summer months using points or cash. Plenty of parking and easy access to Phoenix, Sky Harbor, and the surrounding area. Front Desk and Wait staff were both excellent. They were going through a slight remodel of the bar area, but it remained open and did not detract from the service in any way. September 4, 2014
Rated 5.0 out of 5.0 by bar dining under construction good stay, staff made up for construction in the bar and restaurant, i'm sure the facility upgrade will benefit the customer. September 2, 2014
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