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Rated 3.8 out of 5 by 75 reviewers.
Rated 3.0 out of 5.0 by Average The Staff is really nice in this Hotel. The smell in the room was bad and the bathroom not clean enough. September 3, 2014
Rated 4.0 out of 5.0 by Good location, central & convenient Poor selection/quality of breakfast - warm food cooked in a rush because the bacons were part cooked & part raw! Very watery scrambled eggs. Car park adjacent to hotel. Would have been convenient if we could park but unfortunately we had a roof box with us. Car park had a height restriction. Hotel very centrally located - loads of restaurants within minutes away. Rooms very spacious. Shower cubicles poorly designed - water kept splashing & wetting floor. If we put a mat just next to the cubicle, we can't open the toilet door. Shower cubicle needed a good scrub! August 31, 2014
Rated 4.0 out of 5.0 Excellent location with good service Hotel is in superb location with couple of minutes from the pedestrian street with lots of coffee shops and restaurants. Also the Notre Dame is just few blocks away. Parking facilities are good and secure. Room was nice and clean but for some reason wc is separated from the bathroom, which as such is nice, but the wc doesn't even have place to wash your hands which is a bummer. August 30, 2014
Rated 4.0 out of 5.0 by Comfortable hotel with one challenge We chose to stay at Holiday Inn Reims Centre because it made a good stopover on our journey to Burgundy. The hotel is clean and comfortable, stylish and blessed with an excellent champagne bar - naturally! - with rooftops views over the centre of the city to the Cathedral. Staff were welcoming and efficient. The challenge is the car park - cramped and with a temperamental entry system. I'm very glad that when we left, some cars had already departed so there was room for me to turn the car after reversing out of the lift without damage to the bodywork. Apart from that, a very good hotel. August 28, 2014
Rated 1.0 out of 5.0 by Not a 4 star hotel room! Terrible room! We have stayed at this hotel earlier and it was ok. This time however it was terrible. The room was so small that there was nor pom beside the beds. There was a 30 cm gap between the beds but that was all. It was hot and noisy. If you think Holiday Inn has a fair value, think again! The restaurant was closed on a Monday. The Hotel parking was full and the direction to the recommended car park was easy. Just 100 meters further on. However that Car Park was closed for refurbishment which the receptionist did not know! Will never ever stay at that Hotel again!! August 23, 2014
Rated 5.0 out of 5.0 by Very central A very central location and comfortable bed. Nice views from restaurant on top floor. Parking in the garage involves the thrill of using the car lift. August 22, 2014
Rated 5.0 out of 5.0 by Hotle Reims This is a great hotel. Probably more 4 star than 5 star, but it's certainly a name to trust for a secure and comfortable stay. The bar on the roof is amazing. Had it not rained so much during our stay, we would have probably enjoyed it more. Conversely, The elevators are slow and the reception staff could do a better job directing guests, foreign travelers around the city. August 18, 2014
Rated 5.0 out of 5.0 by Alles prima Alles (inklusive Preis/leistung) war sehr gut. Sehr schöne Lage. August 18, 2014
Rated 5.0 out of 5.0 by Great stopover hotel Very good and newly renovated hotel with spacious clean rooms and modern equipment. Excellent breakfast, friendly staff and perfect central location for exploring Reims. On-site car park too (€11 per night) August 14, 2014
Rated 3.0 out of 5.0 by Excellent location for travellers heading to south of France We stayed here to break our journey from UK to south of France (both going and on return trip). Hotel is within 5min drive from main A26 road network. The hotel car park has limited parking space and is on two levels. To access lower level you need to use a car lift. My car just fit inside the lift! (Mercedes E class) so if you're driving anything bigger - you will be restricted to ground level car park only which gets full early. There is a public car park just down the road which looked secure (manned and CCTV). The hotel rooms are average, breakfast choice was limited, on our return visit a coach tour group pretty much ate all the food! The room service menu was poor (disappointing for a holiday inn) and there was no restaurant space in the evening due to coach party taking all seats in the restaurant. There is a good view of the town from the bar area which is worth paying a visit. We found a lovely restaurant called restaurant L'Apostrophe which catered for all cuisine types and reasonably priced near to the hotel. The old cathedral and town centre is defiantly worth a visit. August 11, 2014
Rated 3.0 out of 5.0 by Comfortable The hotel was easy to find and central. Comfortable bed and enough space. The room I was given had a bad musty smell, which only really went away when the window was opened (and then the window wouldn't close again). Otherwise the hotel and services were good - the staff were friendly and helpful, the food in the restaurant was tasty, and the bar has lots of local tipples, although only one champagne by the glass (in the Champagne region, I would have thought there would be more!) One thing to note - the tea/coffee cups in the room were paper "takeaway" style. This really makes the place seem budget, whereas the rest of the hotel does not. August 10, 2014
Rated 4.0 out of 5.0 by Very Helpful and Accomodating Staff The staff was able to help me in everyway I needed August 7, 2014
Rated 4.0 out of 5.0 by Restaurant Quality of Service I have stayed at this hotel on a number of occasions, it is a very useful and comfortable stopping off point on my way to southern France. On this occasion, although myself and my wife were not particularly late to Dinner, around 19:45, the wait to get our main course was quite considerable. This in itself was not the major problem. Because of the wait to get our main course, a number of the other diners had already finished their meal and had vacated the restaurant, we were however not the only diners remaining. The problem we had was that one of the main waiters decided to begin the cleaning process to accommodate the following day's restaurant business, by spraying the tables around us with some disgusting cleaning agent. We tried to continue with our meal but my wife in particular was quite distressed and could not finish her meal. I would hope that your association would have the sense to correct this issue. August 4, 2014
Rated 4.0 out of 5.0 整潔舒適 在Reims入住的四個晚上覺得不錯,但無線網路的部分有點不穩定,服務人員很親切,而且裝潢乾淨不舊,房間乾淨 July 31, 2014
Rated 4.0 out of 5.0 by Excellent Location Perfect location for access to the centre of Reims. Room was ideal, comfortable and clean. Staff were helpful. Parking as an experience! We had to go to a lower floor and use a ar lift to get there! Never done before. I would definitely recommend this hotel. July 19, 2014
Rated 2.0 out of 5.0 by Refurbishment a backward step Although it was nice to see this hotel has been refurbished, the amenities in the room were poor. The room was cramped and had very little storage. It was only practical because we were only staying one night. Are guests expected to live out of suitcases? In contrast the bathroom was generous and well laid out. The room rate was that of a medium quality hotel, but what we got was no better than a budget hotel. July 18, 2014
Rated 2.0 out of 5.0 by Dirty Terrible nightshift assistance because just one person working in the entire hotel July 18, 2014
Rated 5.0 out of 5.0 by Loved it A great hotel in a very accessible location. Very friendly staff, insure parking and a great rooftop bar. Would stay here again July 16, 2014
Rated 4.0 out of 5.0 by The Bill see previous comments - would expect some reimbursement. July 13, 2014
Rated 5.0 out of 5.0 by Great service and nice room Tom on recpetion was amazingly helpful. He is very good for helping with Champagne tasting tours and city information. July 10, 2014
Rated 5.0 out of 5.0 Great price, great hotel This was the perfect way to end our honeymoon. Great location for visiting Reims. July 9, 2014
Rated 3.0 out of 5.0 by Convenient location The hotel is located right in the City centre and with underground parking allows access to attractions and restaurants on foot. Felt that the staff generally did not have a good attitude and the service at breakfast was poor. No food was available in the restaurant on Sunday. June 26, 2014
Rated 5.0 out of 5.0 by holiday in reims Although we didnt book this destination ourselves, we were pleasantly surprised with the hotel. Tom at front desk was superb, catering to our every need right down to storing our luggage for a few hours after check out. The 7th floor restaurant was great offering beautiful panoramic views of the city. If visiting Reims again we'd stay here again because of Tom. June 21, 2014
Rated 3.0 out of 5.0 by Gute Lage, Lage, check-in sehr positiv, enge Garage, saubere Zimmer, gute Komfortable Betten June 18, 2014
Rated 4.0 out of 5.0 by Reims stay - good All good apart from Room Service hanger not collected - in the morning we were told it was a holiday - they sorted it quickly for us though. June 13, 2014
Rated 3.0 out of 5.0 by Well located in the centre of Reims, Average Holiday Inn The Holiday Inn in Reims in close to the city centre. The Cathedral and other sights are easy to reach in a few minute walk. The hotel lobby has a modern design. Staff was very friendly. As IHG Gold Member we got a room on the 6th floor to the rear of the building. The 7th floor has the bar and a restaurant. Thus, we had the highest floor. Unfortunately, beyond the lobby the rest of the hotel is somewhat tired in style and shape. Our room was average in size and had some unpleasant smell. Main problem was plenty of noise from above or next to the room. It seemed to come from the hotel facilities on the top floor. It made the whole stay rather uncomfortable. There was no chance for a long sleep or good sleep on Sunday morning. We tried to minimize the time in the room. Parking is rather cheap with 11 Euro. However, space is very limited and it is quite tricky to get into the garage and into a lot with a larger car. Overall, this is an okay Holiday Inn without any special recommendation beyond its location in Reims. June 12, 2014
Rated 4.0 out of 5.0 by Great view from the restaurant The hotel and restaurant are enjoyable. The restaurant had a nice view of the cathedral. The room decor does not match the rates charged for the room as the wallcoverings are impact resistive and outdated. June 12, 2014
Rated 4.0 out of 5.0 by Good stay at Reims The city, Reims is small and this hotel stands in a good place to see the city. The place of the Breakfast in this hotel was nice :-) For this, i booked this hotel and it satisfied us (a bit more stuff of the breakfast would be appreciated ;-)). Reception staff were always helpful. June 7, 2014
Rated 5.0 out of 5.0 by champagne weekend lovely weekend for my 50th birthday, great hotel near to champagne houses and cellars, and only 10 minutes walk from the train station, i would stay at this hotel again without a doubt, June 5, 2014
Rated 5.0 out of 5.0 by Sightseeing in Reims This hotel is located within walking distance of all of the primary sights. It is clean well managed and the staff is very friendly. The view from the roof top bar/restaurant is amazing. It is a pet friendly hotel and we were able to have our dogs stay in the room with us while we were there. There is also a great park nearby for walking the dogs. We very much enjoyed our stay in Reims! June 3, 2014
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