Rated 3.8 out of 5 by 38
Rated 5.0 out of 5.0 by Panchito Excellent staff and comfortable surroundings
we have stayed here on numerous occasions, amd we keep going back. The staff is friendly and professional. Restaurant is excellent and well-run. Fitness center is outstanding. Indoor/outdoor pool.
December 2, 2013
Rated 4.0 out of 5.0 by Maltbear Good value for the money!
My mother and I stayed in this hotel for four nights. It was very quiet due to the thicker walls of an older hotel. I enjoyed the workout room and sauna; had it all to myself for the entire time! A few things are worth noting. Our room had the sink outside of the shower/toilet room. This made morning preparations difficult when the other person was trying to sleep. I didn't find any extra blankets in the room - could have called Housekeeping, I'm sure - but I was so tired by the time I came in that I didn't bother. Only gave a free shampoo; would have been nice to have conditioner. (Once again, I'm confident Housekeeping would have assisted in this!) The on sight restaurant was no more expensive than surrounding restaurants; a bit on the greasy side, but OK. The one thing that was taxing to me was the continuously piped in music throughout the hotel. It was everywhere! To find a quiet place to read a book I had to - you guessed it - retire to the sauna. There was no office space to speak of. That being said, the staff was hardworking, attentive and most pleasant.
November 28, 2013
Rated 3.0 out of 5.0 by DFWBound Older hotel and difficult to reach
The internet was out entirely one evening during my stay. Other times a complete restart of the internet was required before the redirect would properly log me in. Breakfast selection was small. The office chair was lopsided. I found myself working on the bed instead of the desk. The walls are pretty thin and doors are heavy. The evening was usually full of door opening and slamming by their own weight. Also I didn't receive any added value for being an IHG member.
November 25, 2013
Rated 5.0 out of 5.0 by Willie2702 Nice facilities and room
Not your typical Holiday Inn. Restaurant and bar were very nice. Rooms are spacious and nice bed.
November 20, 2013
Rated 4.0 out of 5.0 by Ray5551 Nice Hotel
The Room was great.It was clean,slept ok and bathroom was clean. The bad part was the Breakfast. I had breakfast during the week and it was best thing you could eat. The weekend Breakfast is Bad. The fruit was hard and the Pancakes was too. The weekend Chef needs to eat his own food and see if he likes it. I will recommend the hotel to others. I will tell them beware of the breakfast on weekends.
November 20, 2013
Rated 1.0 out of 5.0 by FluentTraveler43 nice atmosphere & large bathrooms, beds very comfortable
I booked 2 nights and my first night pleasant. My key I had to get re-keyed every day. Housekeeping never services my room even thou I requested with morning & evening staff. Had to move rooms at night before midnight. I had to move my own stuff w/injured knee from surgery.
Laundry was FREE to guest, hadn't ever experienced this before.
November 18, 2013
Rated 1.0 out of 5.0 by PJT49 Needs desperate updating......
My business partner [Platinum status] & I [gold elite] booked 4 nights at this hotel. We received the standard upgrade to executive rooms.
I have to say these were the worst room we have ever stayed in. It was as if the rooms had not been updated since the 1970/80"s [honestly]. The look of these rooms gave the impression they were unclean. We contact IHG and asked to be moved to another hotel. This was done and we had reservations made at the Candlewood Suits. In no way shape or for does this hotel match up to any othe Holiday Inn we have stayed in previously. We will be putting in a formal complaint as this cost us time [having to cancel appointments] and also under no circumstances were we going to invite customer to this hotel for meetings etc.
November 16, 2013
Rated 1.0 out of 5.0 by Rokie Remodeled Rooms Experience Still Antiquated
The horse sculptures out front and a nicely appointed lobby were promising. This diminished quickly with a very unwelcoming and curt staff member who checked me in. The room was small and cramped. The two beds in the room were slightly larger than twin beds. The room did not come with a microwave or a mini fridge which I find almost to be standard these days. Also, as an IHCG Rewards Club member I was supposed to receive free wifi. After several hours of attempting to get it to work and checking every setting on my laptop as well as a phone call to technical support I gave up. I cannot comment on the food as I did not dine in the restaurant and no breakfast was included which I also find standard at most properties I stay at. Although you could tell the rooms were remodeled the furnishings were very dated and not in good shape. All in all it was extremely disappointing.
November 13, 2013