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Rated 4.0 out of 5 by 125 reviewers.
Rated 1.0 out of 5.0 by Needs a facelift Tired run down rooms. Needs some major renovation to be considered Holiday Inn quality. January 25, 2015
Rated 5.0 out of 5.0 by Executive Level As an IHG member, I am always greeted with the greatest hospitality. The executive levels are private access with phenomenal spacious, clean rooms and a great decor. Beds are comfy. Staff is excellent. Hotel is immaculate. Although the cost is more than what I would like to pay for one night's stay, it's well worth it. January 15, 2015
Rated 5.0 out of 5.0 by Enjoyed our stay at Richardson Holiday Inn We stayed here 2 nights, including Christmas Eve. We found the room (on 6th floor), very quiet , and the beds were very comfortable; room also seemed somewhat larger than the "usual" hotel room, which was nice. During our stay, we did not use room service or business service, but the staff (when called once or twice), was always very helpful. Internet worked fine. It was nice to stay in a full-service, updated hotel. Will definitely stay here again. January 5, 2015
Rated 4.0 out of 5.0 by Dallas-Richardson This is a nice holiday in I would stay here again. The staff was vary frindly, nice and knowledgeable. December 30, 2014
Rated 4.0 out of 5.0 by Great professional staff with a smile Overall stay excellent.... appreciate the friendliness of the staff. Accomodating to our schedule and respective of relaxed time. December 29, 2014
Rated 3.0 out of 5.0 by Clean property but in need of some serious updates This property is clean and it is obvious that there are plans for updates. The lobby and restaurant areas have been updated and look nice. The guest rooms are clean but are outdated. December 10, 2014
Rated 5.0 out of 5.0 by Friendly Service The only issue I had with this hotel was the lighting in the sink area. The staff is friendly, the room are clean. I have only had noise issues once out of my many stays. I called the front desk and they had the problem taken care of immediately. I would recommend this htoel to anyone. December 4, 2014
Rated 5.0 out of 5.0 by Great service and welcoming surroundings The front desk people were very kind and cheerful. That is very important to me. They answered all questions completely. The room was great but the only problem was that the mattress was extremely firm and we both woke with backs that hurt for part of the day. I recommend there also to be a variety in the firmness of the pillows. December 2, 2014
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