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Rated 3.9 out of 5 by 193 reviewers.
Rated 4.0 out of 5.0 by Holiday Inn Richardson Room AC was cold, quiet even though room faced 75-Central Expressway. I came during renovation, which got in the way of some things, but nothing life altering. August 24, 2015
Rated 5.0 out of 5.0 by This was a very nice hotel! I stayed here on business and would definitely return. It was very clean and the rooms were very serene and peaceful. August 24, 2015
Rated 3.0 out of 5.0 by Temper expectations.. under renovation Don't misunderstand... The hotel is nice, and the staff seems to want to make you feel like you didn't make a mistake booking there. They were all very nice and attentive. But the dining room is the size of your room and so is the fitness center. So, if that kinda thing bothers you, try again after September 15th or so. They should be completed by then! August 18, 2015
Rated 1.0 out of 5.0 by Horrible Experience I stay in many IHG properties, and this was the worst property I have ever stayed at. The hotel is under major construction, and should be forced to close until they are done. I was treated to a sound like jack hammering during breakfast. The room was very hot, the toilet didn't work, and there was a cobweb in my room. The room also seemed very old and musty. The fitness center was a disgrace. I filed a complaint with IGH Corporate, but I'm not sure if they will do anything. Avoid this place at all costs--hopefully it will be be better once construction is done, but I'm not sure if they are renovating the rooms, which are also very outdated. This property gives IHG a bad name and hurts their brand. August 17, 2015
Rated 3.0 out of 5.0 by It's OK Hotel is going thru renovations. Hard to park close to a door. AC didn't work, but quickly moved to another room after I had to go back down to get another key. August 14, 2015
Rated 1.0 out of 5.0 by Horrible I understand the need for renovations, but guest should be provided an advanced notice. I would not recommend this hotel until renovations are complete. August 14, 2015
Rated 2.0 out of 5.0 by Poor Stay The pool was green and unusable the rooms looked like they had water damage the hotel was under construction but that was not disclosed until after we got there and we were still charged a premium price August 12, 2015
Rated 3.0 out of 5.0 by Construction Project I have stayed at this hotel many times on the last 6 wks. However, each time, there is new construction and/or temp entrances, elevator closings, etc. Since I am in the construction business, I am well aware of the need for keeping up with your competition. However, better attempt by hotel management to update the public on current expectations would go a long way in helping to understand the exact hotel experience; that way there are no surprises. This can be done on the website and also be discussed at check in. August 10, 2015
  • 2015-08-28T11:36:58.690-05:00
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