Rated 3.8 out of 5 by 47
Rated 4.0 out of 5.0 by cessnapilot904 Quick stay, very accommodating staff
There were several of us staying at this particular hotel and we arrived very early - thanks to a last minute schedule change. The front desk staff was extremely accommodating to us - and got us in our rooms early so we could get settled before we headed out for our long day of business.
Room was comfortable. It was a little difficult to find open outlets to charge my cell phone. I use the alarm clock on my phone to wake me so I like to keep it near the bed.
I had breakfast and the buffet was well appointed - thought it was much better than some other properties that I stayed at - including fresh cooked omlets.
Overall, would recommend this location.
February 23, 2014
Rated 1.0 out of 5.0 by Omaha John nice property but poorly managed
for a few dollars more I should have stayed at a much better hotel in the area;. Marriott , Haitt or Double tree. Property is nice but very poorly managed.
Before arriving I checked by phone to make sure there was a luggage cart for our car full of items that needed to be taken to our room. I was assured that there were plenty of luggage carts When we arrived there were no luggage carts available when we checked in. (they had only 2 carts)
The young man at front desk was rude and unconcerned during check in...no one made any effort to find a luggage cart for us.
We finally carried our luggage in taking several trips.
Parking lot was full and parking was only available in the back of the hotel with no access to the hotel with out walking back around to the front entrance.
This hotel is over priced for the level of service provided and very poorly managed.
February 21, 2014
Rated 4.0 out of 5.0 by Sherie m Reward Points and Stays
I have been staying at this hotel for many years and have been very happy with my experience but I just found out yesterday (2/12/14) that since Jan 2013, this location has been assigning my points and stays to another guest. 32 days!!!! This has resulted in my losing platinum status and I had to spend time giving every confirmation number for the last year to recover my points. I have now learned to always check my stays and points on the rewards web site. BUT I shouldn't have to bird dog their system!!
February 13, 2014
Rated 5.0 out of 5.0 by doTERRA Pros Ashley Front Desk Commander!!!!!
We have utilized this property over the last few years, primarily because of it's pet policy....and yet we are ALWAYS blown away by the 'extra special attention' that ASHLEY at the front desk provides.
Now, we realize it is not because WE are special, but because SHE takes that interest and care with ALL her guests.
She is truly a gem, and worthy of any and all your time and attention as she is superb at her job, and takes a special interest in any and all the guests needs and wants.
February 12, 2014
Rated 5.0 out of 5.0 by Iggy36 Great service, clean room!!!
My room was very clean and comfortable, their fitness room was very nice, unlike other hotels we've stayed!
February 11, 2014
Rated 2.0 out of 5.0 by TexasHunter NO SUITES WITH DOUBLE BEDS
We book a suite with double beds.
When we arrived found out the hotel did not offer those type room.
staying with 2 teenager this is not what we wanted.
The room was VERY small and did not work well for us.
Also the indoor pool was cold. Ask staff if could make warmer was told "no".
Stay at alot Holiday Inn property this one is BAD!
January 1, 2014
Rated 5.0 out of 5.0 by Willie2702 Holiday Trip
Room was clean and beds were nice. I recommend. nnnnnnnn
January 1, 2014
Rated 2.0 out of 5.0 by ExpectedMore Needs updating and new beds
This is a lovely hotel on the first floor. Rooms are just average and need updating. The whole bathroom design is terrible. The sink is outside the bath and it is so high that I nearly need a stool to brush my teeth. The tub was unsightly and there was water damage on the door frame. I had to open the door and stand in the hall to get connected to the Internet. The bed was the worst....hard like sleeping on concrete.
I would not recommend it mainly due to the bed and poor pillows.
The staff was very pleasant.
December 29, 2013