Rated 3.7 out of 5 by 61
Rated 2.0 out of 5.0 by Hans12 poor service
poor service and especially since this was supposed to be a fix it opportunity.
- got a one night free and one night pay because of last times problems. This time no improvement - actually worse.
- one day : no paper, no wake-up call, room keys not working, poor selection of breakfast foods (cereals just corn flakes, no muesli). Queues for check-in
August 21, 2014
Rated 4.0 out of 5.0 by mirgate Nice location and good service & hospitality
Nice hotel, close to lots of main places in Riyadh. Bit far from airport, so leave earlier.
Need to pay attention more to room cleanliness, mainly the carpet and underneath tables, sofa & beds.
The service is good and the staff is helpful.
July 29, 2014
Rated 3.0 out of 5.0 by Falke11 Great Staff; worn hotel
The staff was excellent and very attentive. The hotel itself is dated and needs renovation. The room was clean, while a bit worn in terms of furniture and the bathroom. Overall satisfactory stay. I would rate this as a 3 star hotel
July 26, 2014