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Rated 4.0 out of 5 by 291 reviewers.
Rated 1.0 out of 5.0 by another poor IHG hotel I was a loyal customer spending over 100 nights a year with IHG. Having been treated disgracefully by this group I try hard to avoid them but given how much time I spend in hotels sometimes there is no choice. Anywhere else normally gets my significant business now March 26, 2015
Rated 4.0 out of 5.0 by Runcorn stay March 2015 Reasonably comfortable stay for 6 nights. Areas of improvement are internet service and beds. March 26, 2015
Rated 5.0 out of 5.0 by Confort stay I was happy to be met by such customer focused staff at this homely and comfortable establishment. The locality and ease of access made transport an easy task and the warmth of the staff made me feel right at home. March 25, 2015
Rated 4.0 out of 5.0 by Staff very attentive The hotel is well situated for business reasons, the menu could do with some updating more regularly for the benefit of the longer term guests, which there are many. I don't find the beds or pillows particularly comfortable but I'm very fussy in this regard. But the staff are wonderful, a real home from home experience. March 24, 2015
Rated 3.0 out of 5.0 by room over the last 12 years i've stayed at this hotel from time to time. however on this last visit...i was given my keys room 301 was NOT READY.i went back to reception an apology was given.along with a new key card.our room diddn't have a sofa bed as requested.also there wasn't any tea bags or coffee. March 19, 2015
Rated 5.0 out of 5.0 by Nice hotel , excellent service, friendly staff Clean, modern rooms. Very friendly and attentive staff. Decent gym. Good food March 18, 2015
Rated 4.0 out of 5.0 by Just Average Room was ok, but a little small. Room service was prompt and hot and areas were clean and tidy. Not much atmosphere and no real impression that the hotel team cared if you stayed or not. March 11, 2015
Rated 3.0 out of 5.0 by Nice hotel but noisy room Hotel was OK but our room 201 had a number of noisy fans outside it which ran most of the night and disturbed our sleep. March 10, 2015
  • 2015-03-29T12:19:33.590-05:00
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