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Rated 4.0 out of 5 by 324 reviewers.
Rated 5.0 out of 5.0 by OK stay I was promised my 500 points for my platinum level, still not got them, Room very small, clean, car park not big enough for this hotel, Food is very nice, It's a cheap priced hotel, ok for a one night stop over, May 21, 2015
Rated 4.0 out of 5.0 by Convenient and good quality Good standard of accommodation conveniently located near motorway, but in a quiet suburb. Good parking and facilities. May 18, 2015
Rated 1.0 out of 5.0 by Terrible room The first room we were put in, as an IHG member, was disgraceful. The furniture looked as if it had been thrown in at the last minute, it was antiquated and damaged and chipped all over. the room was damp and cold as if it had not been used for some time. The second room telephone wasn't working, nobody helped me with the transfer to the other room. The beverage facilities were not replaced and dirty cups left after the cleaner had been in. May 14, 2015
Rated 2.0 out of 5.0 by Fine for an overnight but no longer Rooms were outdated and were showing signs of age. although Communal areas were presentable. May 11, 2015
Rated 4.0 out of 5.0 by Night away We had a day out in Chester, came to the Holiday Inn in Runcorn to to check in and change, then had a night out in Liverpool, drove back to the hotel and spent the following day in Liverpool again! The hotel was a great central base to use, and we need to go back as there is so much more to see in the area, but it didn't give us much chance to use hotel facilities. When we were there, there was a sports event of some sort so corridors and the Reception area was a bit chaotic and busy, but the staff were very nice and helpful although we drove to the gate once without knowing we needed to ask them for the security code so a warning would have been nice! Our room was of the expected Holiday Inn standard, clean, just big enough, comfortable. I'm very fussy about bed and bathroom being clean, so its a good recommendation that I'd be happy to stay again. May 8, 2015
Rated 5.0 out of 5.0 by Fantastic Hotel ! facilities great and staff brilliant !! Firstly this is a lovely hotel with lovely foyer area! I went just for the night with my 5 yr old son!I must say the receptionist Kim was fantastic welcomed me and was most helpful!! Room fantastic with minibar trouser press high end toiletries ! Beautiful restaurant and bar area and food fantastic also !! had breakfast delivered to room fantastic choice just what ordered !! Great hotel , great rooms,great pool and gym also !! So good I have booked a return this weekend again for another night I was so impressed !!Thanks to Kim and co will see you again with my little lad in a couple of days ! Oh and kids eat free too !!! May 7, 2015
Rated 5.0 out of 5.0 by Excellent hotel Lovely clean and spacious room, friendly, helpful and courteous staff May 7, 2015
Rated 4.0 out of 5.0 by Overnight in transit As I have used this hotel before, I was confident of a good level service and as always, I was not disappointed. I had been advised in advance that the hotel was extremely busy and even though that was the case, it did not impact on the service or facilities in the hotel. The room was clean and comfortable, the bed was very comfy even though it seemed lower than a standard bed. The bathroom was again clean and had all the necessary items you expect. I did note that the room was rather warm on arrival but a quick blast with the air-con fixed that. As I had a room on the ground floor close to the corridor leading to the main public areas, I was expecting a bit of noise and yes, there was some but it didn't affect me too much, nor did it go on into the early hours. Breakfast was good - lots of fresh things and as I went up to the hot buffet, the chef was there topping up. I was glad to see hot plates waiting too. There was a reasonable selection of cold fruits and yoghurts, and the bread and pastry selection was good. All in all a lovely stay as usual. May 6, 2015
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