Rated 4.3 out of 5 by 48
Rated 4.0 out of 5.0 by Val54 Nice staff but some room can be noisy
Good stay overall, breakfast is good, pool has a nice view on the city but pool is very small.
But the first room i had was so noisy that i had to ask for a new one.
Staff nicely & quickly found a new room for me this room was much better (higher floor).
February 25, 2014
Rated 3.0 out of 5.0 by compulsio Bedroom OK but restaurant quality low
In general de hotel is very good. Service and the restaurant was very slow. I went for dinner and after waiting for almost an hour I decided to leave before the food arrived. Menu selection is not wide enough--and the menu had not changed in almost one year. Breakfast selection was not good.
February 7, 2014
Rated 5.0 out of 5.0 by Sick Executive Pampered for three days
I have stayed at Holiday Inn Santo Domingo many times, but this one was quite different.
I was supposed to arrive on Wednesday morning, but I was staying at another hotel in Boca Chica where I got sick and had to leave a day earlier. I went to a private hospital where they fixed my problem and since I was not going to return to Boca Chica for the doctors had prescribed full rest, I talked to Holiday Inn to arrive a day before I was expected.
Fortunately they had rooms for that night and allowed me to arrive on tuesday.
Since they were aware of my health problem, they upgraded me, prepared some special food to care of the doctor's indications, and from that day until I left, three nights after, all the staff of the hotel would inquire about my health every time they saw me.
I really feel that all the care from the staff helped me to feel better every hour.
I am really grateful for that experience.
January 27, 2014