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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
94%
Recommend This Property

Overall Experience

4.6

based on 555 reviews
94%
Recommend This Property

Ratings Breakdown

555reviews

  • 5 Stars
    387
  • 4 Stars
    123
  • 3 Stars
    30
  • 2 Stars
    4
  • 1 Stars
    11

Very quite location

By

June 24, 2017

Very good for relaxing after a day of work. Staff is very gentle helpful.

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Una estadia agradable

By

June 23, 2017

El personal es atento y agradable, el hotel tiene mucho estilo, es muy cómodo y el precio es razonable, aunque entiendo podría mejorar, teniendo en cuenta su calidad y ubicación. No podría haber deseado una estancia más agradable en un hotel, sin duda se lo recomendaría a otra gente y espero volver.

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Extremely noisy and unable to sleep

By

June 23, 2017

club

We were scheduled to stay for a week but the hotel was so poorly constructed that the street noise from the top floor made it impossible to sleep. We could hear doors slamming even on other floors from inside our room. We could clearly hear the conversation, alarm, television, etc from the guest in the next room. His snoring even woke us up. The front desk staff was pleasant but the restaurant staff was not friendly nor customer service oriented. No water to brush our teeth in the room, no coffee condiments, etc. Not at all typical of Holiday Inns worldwide. We checked out the very next morning after one night and went to the competition.

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Great Hotel

By

June 23, 2017

club

One of the nicest Holiday Inns I've ever stayed in. I had no idea they could be this nice. Maybe I need to give them another shot after this stay

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Comfortable bed and pretty decor

By

June 19, 2017

Very nice hotel, beautifully decorated with very friendly staff.

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Lovely place

By

June 16, 2017

club

Reccommend to others. Enjoyed my time here. Staff friendly and helpful.

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Habitacion terrible y servicio bueno

By

June 15, 2017

club

Lo mas desagradable de mi estadia fue la habitacion, todo lo demas bien pero se supone que a un hotel se va a descansar y precisamente eso fue lo unico que no pude hacer.

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快適な部屋とサービス

By

June 14, 2017

club

スムーズなチェックインとWi-Fiでした。
ビジネスでの利用でしたがとても有意義に過ごすことができました。

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Ubicación y servicio

By

June 14, 2017

club

Muy buena ubicación, cerca del centro de negocios y servicio excelente

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Staff is Key to Excellence

By

June 10, 2017

My Holiday Inn Santo Domingo experience exceeded my expectations and went far beyond the norm in hotel satisfaction. At the core of this excellence is the welcoming, highly professional, well-trained staff at all levels of hotel experience. While the facility is of very high quality, it is the staff that impressed me and impacted my experience the most. I congratulate this operation for this high level of performance and the manner in which they personalize the hotel experience.

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Servicio excelente

By

June 08, 2017

club

Fui por mi noche de bodas y recibí el mejor de los tratos, volvería sin pensarlo mucho.

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buen servicio

By

June 08, 2017

club

excelente. habitaciones excelentes. Buenos accesos .

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