Rated 3.4 out of 5 by 70
Rated 1.0 out of 5.0 by Juan Carlos 10001 Big dissapointment with Customer Service
Overall, the hotel was OK, according to Holiday Inn standards. People in charge of Customer Service just chose to IGNORE my requests of information about the charges during my stay.
I’m a IHG member and I never had to wait this long (it’s more than 2 week now) for any request I’ve had in the past.
I feel very disappointed with Customer Service for the lack of response of several emails and phone calls that I've done requesting information about the charges during my stay.
I use IHG hotels a lot for business, this is not the first time, after this I'm seriously considering to switch.
July 18, 2014
Rated 5.0 out of 5.0 by AviH Great service
The room was clean, has wide safe, free wifi in the room,three towels in the bathroom, great view from the window, I was at floor #4.
Great desk service, speaking english, I have used the sauna on 6:00 am.
Overall great hotel.
July 10, 2014
Rated 5.0 out of 5.0 by Regualar traveller Good place to stay and friendly staff
Enjoyed our stay. Staff friendly and helpful. Rooms clean and bright.
July 2, 2014