Rated 4.1 out of 5 by 247
Rated 5.0 out of 5.0 by Troy40 great service nice pool area
My family and I stayed her for a soccer tournament and were treated very well. Our room was upgraded and we asked for a rollaway bed and got one for no extra charge. Room suited our needs very well.
February 4, 2016
Rated 5.0 out of 5.0 by carrots78 Great Place to Stay in Spearfish
This is another excellent Holiday Inn. The food at the attached bar is good, and it was open until 10 on Sunday night. The hotel is clean, quiet, and smells good.
February 3, 2016
Rated 5.0 out of 5.0 by TTTTTT2727 Great staff
Nicely remodeled, clean rooms, and a great staff. I would NOT recommend the attached restaurant. The food is not good at all, I tried dinner and breakfast...they both tasted like microwave meals.
January 26, 2016
Rated 5.0 out of 5.0 by nic_72 Very accomodating
Staff was great, very attentive and shuttle service was a big benefit!
January 21, 2016
Rated 5.0 out of 5.0 by jms87 Great Restaurant and Pool Area
Hotel restaurant and bar is great. Pool area is a perfect location for large groups to gather.
January 21, 2016
Rated 5.0 out of 5.0 by jbp1955 everything we expected
very comfortable beds....certainly happy about that.
nice clean room.
January 17, 2016
Rated 2.0 out of 5.0 by PerseveringHousewife Staff and Service lacks customer care
We have stayed at this hotel in the past, but after our last stay we will no longer be staying here. We came with a group and a majority of our group were dissapointed with our stay. Upon first making reservations the staff would not return our phone calls and once it came to reserving rooms they could not guarantee our requests (we have 4 kids and could not be guaranteed adjoining rooms). Once our group had arrived we had to switch rooms because they checked families into the wrong rooms.
One reason we choose to stay here was the large courtyard area adjacent to the pool, but unfortunately it was not usable for our group to socialize there because it was so cold. People in our groups were wearing their winter coats indoors because the heat was not turned up in this common area.
During our stay a couple kids got sick and one of the beds needed new linens. We called the desk early in the morning so they could let room service know the beds needed all new sheets and blankets. When we arrived back to the hotel in the afternoon the room was cleaned but there was no clean sheets on the bed. We called the front desk and they told us that the cleaning staff had left for the day and we would have to make the bed ourselves.
January 2, 2016
Rated 5.0 out of 5.0 by BHendo Great stay
I travel frequently for business and found my stay to be excellent. The rooms and entire facility are very clean and a very accommodating staff made for a great visit.
December 15, 2015