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Rated 4.3 out of 5 by 268 reviewers.
Rated 5.0 out of 5.0 by Comfortable bed Great location, comfortable beds with wonderful pillows. September 30, 2015
Rated 1.0 out of 5.0 by Dirty carpet, poor service at front desk and restaurant We are Spire Elite members so we do travel a lot and get to experience many hotels and their staff. Our experience was dismal from check in to check out. We checked in about 11pm. we were the only people in the lobby and yet the two ladies at the check in desk did not take the time or make the effort to make eye contact with us. We might as well have been invisible. We stayed on the 4th floor and all I could think about was that our room had better be cleaner than the very stained and soiled carpet in the hallway or we were leaving. The room was clean but the noise from an exhaust fan or generator next door kept me awake. It was as if we were sleeping on a runway and hearing jet exhaust. We tried to take our minds off the noise by watching TV but that proved to be a challenge as the TV was very difficult to operate and in the end we figured out the input plug was in the wrong hole. At breakfast we ordered one order of eggs and one of waffles. We were told it would take extra time as the waffle griddle had been turned off. We said forget the waffles just bring us two orders of eggs. The first order came and the waitress asked if I wanted to order anything. I said "I ordered eggs after you said the waffles would take longer". She apologized and said oh I forgot. She brought lukewarm coffee, water but no straws, we had to ask twice for our juice. This definitely will not be a hotel we stay at again. September 27, 2015
Rated 4.0 out of 5.0 by Business Travel Great front desk staff, great bar staff (especially Rowena!), but I would think twice about eating dinner in the restaurant. The food is okay but this hotel has clearly cut costs by hiring inexperienced personnel in the kitchen. September 20, 2015
Rated 5.0 out of 5.0 by Courteous Staff I have never been to Tulsa before so it was nice to enjoy my business at a comfortable hotel. September 17, 2015
Rated 5.0 out of 5.0 by Nice accommodations. Close to Cancer Treatment Center This was a last minute stay to visit a loved one in the hospital. The hotel was conveniently located across the street from the Cancer Treatment Center. Staff was friendly and the hotel was well kept and nice. Liked the room set up with the small living area and separate sleeping area. Having the 2 TV's was nice since we were traveling with our child. Hotel was also convenient to restaurants, shopping and movie theater. September 8, 2015
Rated 5.0 out of 5.0 by Friendly staff and comfortable. All aspects of the hotel experience exceeded our expectation. We attended a 3 day foster parent training held by OK DHS at the hotel while staying there also. Whatever we needed was taken care of efficiently and without hassle. The rooms were clean and pleasant. The beds were comfortable. All of the hotel staff were friendly and attentive. The location was very accessible but quiet. Great access to local dining, shopping, and recreation. I would stay there in the future and recommend it accordingly. August 31, 2015
Rated 4.0 out of 5.0 by Poor Internet and Wifi It seems that every HI I've stayed in over the past year has had poor to non-existent wifi. I like HI a lot but this seems to be an on-going problem. August 25, 2015
Rated 2.0 out of 5.0 by The girl at the front desk was rude I have stayed in this hotel many times the staff at the front desk have always been the best! Always thanking me for being a member, giving me a choice of rooms extra. And I hv always done the survey after giving them great reviews. This time the girl at the desk was rude, she never acknowledged my membership and never even asked what type of room I wanted..,.when I asked about it she sighed and rolled her eyes and said she would hv to start all over. So we stayed where she had placed us. I know they are under a new management company and that is not the way they have conducted business in the past. They put us on a hall that had giant stains inside and outside the room. There was no welcome sack or offer of points. Hopefully they can in-service her on customer service before we return! She ruined our whole stay there August 21, 2015
  • 2015-10-05T13:05:36.158-05:00
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