Rated 4.0 out of 5 by 164
Rated 5.0 out of 5.0 by BillB 1960 Business trip
Very comfortable hotel. Great service and staff. Always willing to help.
March 23, 2015
Rated 3.0 out of 5.0 by texastraveler2015 great value
staff and service and great , parking and access limited,
rooms and fixtures are dated but clean and functional
March 16, 2015
Rated 5.0 out of 5.0 by pupsarebest weekend in Tyler at the Holiday Inn
Clean, comfortable hotel - under renovations, but management is responsive and hotel is excellent value considering excellent night's sleep and safe, welcoming hotel.
March 8, 2015
Rated 4.0 out of 5.0 by Brother16 Comfortable bed
The hotel is under going some major construction but our experience was a pleasant one for the one night we stayed. The room was clean and comfortable and the shower had excellent water pressure. We will be back in the area soon and will definitely stay here again. My only complaint was breakfast. There was no free continental breakfast as you would expect at a Holiday Inn. They only had a full breakfast buffet for $11.
February 18, 2015
Rated 5.0 out of 5.0 by IceBerg44 Home away from Home
The staff at this location should train everyone in the entire chain. No matter what kind of day they are having , they treat you like royalty. Shout out to Teff, Anna. Terry, Pam, thank you for always making my day!!! :)
February 17, 2015
Rated 5.0 out of 5.0 by Breyes108 Just overlook the construction
The construction was kind of a mess, but the staff was very friendly and helpful.
February 16, 2015
Rated 2.0 out of 5.0 Room 112, Feb. 6 - 8, 2015
Room was clean,,but apparently no housekeeper entered the room while we were guests. Bed was comfortable and room was quiet. Thermostat did not work properly, so I adjusted room temperature by slightly cracking the door. Screws holding shower curtain rod coming loose, causing rod to sway in the middle, causing shower curtain to bunch up there, which allowed water to spray on the floor rather than into the tube.
February 13, 2015
Rated 4.0 out of 5.0 by HughieMax Most Recent Stay
Great team of supportive friendly staff. Nice location. Shame renovations still ongoing. Worth a visit!
February 1, 2015