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Rated 3.8 out of 5 by 100 reviewers.
Rated 2.0 out of 5.0 by Would not stay here again.... Primarily three reasons.... 1) Bath towels had public hair on them...gross! 2) Guest room stink of cigarette smoke. 3) It was super noisy at 4am to the point, it was unbearable to sleep. Housekeeping knocked on my door at 7am to clean the room...seriously! August 16, 2014
Rated 5.0 out of 5.0 by Comfortable Stay Would book another stay here. The mattress was comfortable and the linens were soft. The reception staff were friendly. August 12, 2014
Rated 4.0 out of 5.0 by Good value You can't beat the price and quality of this hotel. August 3, 2014
Rated 5.0 out of 5.0 by Comfortable bed and excellent Service This was my third time staying at a Holiday inn in Tyler; I HAVE not had an unpleasant visit or stay, I had a good night rest. The bed and pillows,quilt, sheet were very desirable. I didnnt wake up until my wake-up call. July 24, 2014
Rated 3.0 out of 5.0 by Breakfast was the best part of this trip This hotel was one of the few that I would go back to or recommend. The rooms were hot no matter how much you regulated the A/C temperature it just wouldn't move and stayed hot. It seemed like every place in this hotel was hot. Fitness Center was hot and a leak on the roof with water dropping down onto the equipment power lines, safety hazard? I am not sure. Even the breakfast area was so hot one morning that my family rushed to eat so that we could leave because we were sweating so bad in there. Pool area was nice but would have been better if somebody would actually go out there and clean it. No fun swimming or playing in there when you constantly have dirt/leaves or even hair on your hands! yuck All in all for the type of hotel and price I would have expected more. July 17, 2014
Rated 5.0 out of 5.0 by Short stay in Tyler I received a call prior to arrival asking me what type of room would I want to upgrade. Never had that done in advance. Friendly staff. We come to Tyler once or twice a year - will likely stay here on my next visit July 15, 2014
Rated 5.0 out of 5.0 by nice room and good service enjoyed my business stay at the HI S. Broadway in Tyler, TX. Will definitely come back to this Hotel. .great staff and good food. July 15, 2014
Rated 4.0 out of 5.0 by Waste of Space Nice staff, clean room, but they have perfectly good balconies in every room that are locked and unaccessible. Balconies are one of the thing I look for in a hotel. July 13, 2014
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