Rated 4.1 out of 5 by 203
Rated 5.0 out of 5.0 by johnkenn56 Exemplary Staff
I was frazzled upon arriving having a lot going on at home - tossed a lot of things in the car... was met with a young man with a huge smile who assisted me in getting everything to my room - and with check in. The young lady at the front desk never stopped smiling and zipped me right through... she even helped me later when I realized I had forgotten toothpaste. The next morning the young man at the front desk assisted me in every way - a speedy check out and more. A young lady was right there also - not one staff member missed a beat!! Smiles and helping hands when you're running like a mad person - the best ever!!
July 1, 2015
Rated 5.0 out of 5.0 by santos15 Grear get away
Comfortable room and staff very attentive. will recomend
June 23, 2015
Rated 4.0 out of 5.0 by Kathleen48 Comfortable and friendly staff
The hotel is newly renovated and is very attractive and comfortable. The staff was very friendly and helpful. Stayed 4 nights and had a great stay. Want to thank the staff for great service.
June 22, 2015
Rated 5.0 out of 5.0 by akljj Comfortable bed and great service.
Great experience. Comfortable room. Professional staff.
June 19, 2015
Rated 2.0 out of 5.0 by 75bryan Unfriendly Check In
This was one of the worse experiences ever checking in. I am a Platinum Ambassador member and the only thing said to me at check in was "i need a credit card and ID"….then, "this is the internet code and your room number." I was the only person in the hotel lobby the other check in agent was on the phone and it was not busy at all Not sure if the guy was just having a bad day or just poorly trained. I am beginning to wonder if the IHG Rewards Club is really worth it. My try another rewards program that treats guests better.
June 17, 2015
Rated 4.0 out of 5.0 by StablerFan Exterior
Parking and parking pavement was poor. Smokers all around entrance to lobby.
June 17, 2015
Rated 5.0 out of 5.0 by RJSR Tyler, TX Great Night's Sleep
Very friendly staff and facilities were very nice as the property was just finishing up large scale renovations.
June 12, 2015
Rated 3.0 out of 5.0 by SKotch Wifi
We were not able to use wifi in room 335 at all. It would not load up, to slow. Should not advertise wifi if it's not usable!!
June 10, 2015