Rated 3.9 out of 5 by 111
Rated 2.0 out of 5.0 by texvet230 Race Weekend
We have stayed at this hotel previously and the staff is always fantastic, but on our last stay the room next to us decided to throw a party and had us up until 3:30 in the morning and we had to be up and out at 6:00 so needless to say we did not get much sleep, we made several calls to the front desk about it, and she called the room and requested that they keep the noise down but this only worked for about 30 minutes and then it would ramp back up. The hotel was not fully booked as the parking lot was practically empty so I was wondering why they would group the rooms together like this.
September 18, 2014
Rated 5.0 out of 5.0 by tjfinn11 Great Property
I am a fan of Holiday Inn properties and I can add this one to the list. Tyler is a small town but when you walk into this property you feel like you are in a big city. There is remodeling going on but what i can see so far, it will look fantastic. The staff was very friendly and that's important.
I will definitely visit this location again.
September 17, 2014
Rated 4.0 out of 5.0 by mygigigigi dirty &stained carpet in hallways and dirty doors to entrances.
the only problem i had was carpet in hallways and doors to back entrances were filthy,carpet down hallways had not been vaccumed
from our arrival time of 12 45 pm to after football game when we got back to the hotel 7pm,they were still dirty,they need to be steamed to get stains out of carpet, everything else was good.
September 4, 2014
Rated 5.0 out of 5.0 by wild bill899 Great Bar and Grill
- no issues and nice work staff. I enjoyed the extra effort they went to make my stay special.
September 2, 2014
Rated 5.0 out of 5.0 by CAPRFC Captain rfc
Great stay! Staff was super and the hotel was clean and quiet.
August 31, 2014
Rated 5.0 out of 5.0 by BCWSC Great service and accomedations!
This hotel is a great place to stay. The staff goes above and beyond their normal expectations of service. The beds/pillows are superior! I was there on business and they made me feel as if I was there to relax and enjoy a special get-a-way! Make sure you stay here if you are in Tyler!
August 26, 2014
Rated 4.0 out of 5.0 by Papagene august stay
overall not bad at all. I must say however I have had better stays at this hotel in Tyler, Tx.
I had trouble with the room key the first time I tried to enter my room. The desk did do a great job handling the problem thou, walking me back to my room with the new key and opening the door for me.
Also, the automatic check out was not working. No one was available to deliver the copies to the rooms.
August 25, 2014
Rated 5.0 out of 5.0 by linda36 comfortable clean room
Very clean rooms, comfortable bed, plenty of clean towels, quiet
August 25, 2014