Rated 3.6 out of 5 by 89
Rated 2.0 out of 5.0 by jfavorite Not what I have come to expect from Holiday Inns
Went on a recent road trip and stayed at a few Holiday Inns. This one was the worst. The staff was not friendly (kind of rude) and there was no breakfast like any of the other ones we stayed at. It was also the most expensive one we stayed at as well. So I paid more and got less.
I do plan on going back to Yellowstone, but I will be staying somewhere else for sure.
May 28, 2013
Rated 4.0 out of 5.0 by Vandyjack4u What I Expected
I normally prefer Holiday Inn Express hotels, but was glad to find this Holiday Inn, so I could continue to earn reward points. The layout of my room was sort of odd, with the bathroom/vanity area being part of the sleeping area, and the lighting not being the best for shaving. But again, I have come to expect this with Holiday Inn rooms, you have to be flexible. I was surprised that even though my room was right across from the indoor pool, I was able to get a good nights sleep, with little or no noise from the guests in the hallway.
May 27, 2013
Rated 5.0 out of 5.0 by Radh experience
the hotel is very well located for people visiting the national park .
I had a very good experience , the room was very comfortable , large in size with good amenities.
The parking space , the lobby , the warmth of staff , all adds up to the experience.
May 26, 2013
Rated 3.0 out of 5.0 by sprinkbok So, So.
No recognition for my priority status at all. Paid more than for a holiday inn express, and do not know why. Hotel very average, and somewhat dated. Relies on position to Yellowstone.
Room's smoke detector is on the ceiling directly above bed pillows, and has a bright green light shining in the sleepers eyes all night long. Ended up wearing eyeshades from my airlines amenity kit.
Room was clean. Breakfast not included - unlike HI Express.
Do not mind paying extra, if I feel that I am getting extra.
May 18, 2013
Rated 3.0 out of 5.0 by Amy85286 average for the price
we got a 3 queen bed/2 room suite. the bathroom is too small for such a suite. everything else is average.
May 17, 2013
Rated 5.0 out of 5.0 by Wesley321 Holiday Inn West Yellowstone First Class
Everything about my experience at The Holiday Inn West Yellowstone was first class. Great room, great service, great food, and unbelievable location. Everyone from the front desk staff, to the servers in the restaurant, right down to the maintenance man were all first rate. Outstanding value and tremendous guest experience. I highly recommend this property!!
May 14, 2013
Rated 5.0 out of 5.0 by LifeInTheTetons Excellent Choice!
I phoned the hotel directly to make reservations for 2 rooms for a family visit. I requested an early check-in and upon arrival they were more than happy to accommodate us. The 2 cribs we asked for were in our rooms immediately.
The hotel common areas and the rooms were spotless! The towels were fluffy, the beds were so comfortable and the rooms are very quiet.
I had lunch in the dining room and we had dinner there as well. We were very happy with the menu choices, the food was delicious and the service was excellent!
The restored train is amazing and certainly a must see!
In the morning I asked for a late check-out, an hour beyond, and the staff was more than happy to accommodate us.
Overall this is a 5 star property for West Yellowstone. We will definately stay there again. Many thanks to the staff!!
April 23, 2013
Rated 3.0 out of 5.0 by LuvWYStone Beware
Beware of the $50 pet fee. I did not see it on the website when I registered, but the clerk told me that it is there.
March 22, 2013
Rated 5.0 out of 5.0 by dap71 my stay
I stay here every year for a snow coach trip, it has always been a positive experience.
March 3, 2013
Rated 5.0 out of 5.0 by catdaddy1955 very comfortable bed ,very clean .Great house keeping staff.
This was our 15th time at this hotel,there are none better .Great staff, great rooms, great value .This was also our 30th wedding anniversary.We will be back soon.
February 21, 2013
Rated 5.0 out of 5.0 by joesnow Great Winter Adventure
We had a great time on this trip!
We went on the Canyon snowmobile run in the park and thoroughly enjoyed it! The hotel restaurant provided excellent food for dinner, breakfast was a nice buffet..
We will are planning to bring some friends next season...
February 15, 2013
Rated 5.0 out of 5.0 by Family7 Everything we needed in one location!!
At this location for snowmobiling vacation with 12 other family members. Great breakfasts and overall satisfaction with the food. Only glitch was when we had dinner in the restaurant to redeem our coupon for the prime rib dinner on Monday, 2-4, we were told they were out of prime rib dinners. All were disappointed. We had planned to use them in the bar on Super Bowl Sunday but had been told the prime rib dinner could not be served in the bar that day.
It was great having the snowmobiles on site and all the gear readily available. Nice people to work with at the snow desk.
February 10, 2013
Rated 5.0 out of 5.0 by DJLarry Staff
The Staff at the Holiday Inn were great. Everyone was friendly and made me feel at home in the middle of the winter! Front Desk to Conferences to Restaurants to the Gift Shop - everyone was really helpful and friendly. I will definately return! Larry
February 6, 2013
Rated 5.0 out of 5.0 by winterfun Outstanding winter vacation
I travel all over the country on business and this is a great facility to stay at for a vacation.
Steve at the front desk was a great help with checking in and answering questions about the area.
We rented a king suite with the oversize bath to warm us up after a 125 mile snowmobile ride each day and the room was great. Tons of comfy towels, very clean, very quiet.
The food was very good (bison pot roast and bison filet mignon - awesome) and not overly priced. The huckleberry pancakes (3) were HUGE and could have easily fed 2 people alone.
If you wanted to rent and ride a snowmobile you don't have to leave the building as they have a very nice rental service and have guided tours.
If you bring your own sled or parking a rental on the grounds, they have great lighting and you can access all the trails from the building or ride down the streets like everyone else.
January 16, 2013
Rated 5.0 out of 5.0 by VABJ Xmas escape
What a fabulous place to base our first ever away from home Christmas. Would recommend to anyone who wants out of the ordinary. Tours can be booked in the hotel. Staff are extremely obliging and we had a fantastic time.
January 3, 2013
Rated 4.0 out of 5.0 by JRC5B Good accommodations
We stayed two nights at Thanksgiving. There were lots of cross country skiers, but the staff handled everything in a competent, friendly manner.
November 30, 2012
Rated 4.0 out of 5.0 by Rodeo Not Bad
The Holiday Inn in West Yellowstone has a great location and the restaurant was very good for dinner ! The room was clean, but dated.The staff I met and spoke with were very help and courteous.
I would stay here again !
November 1, 2012
Rated 4.0 out of 5.0 by Katie5 Overall a pleasant stay
The family room worked really well for us. We loved having the separte room for the little ones. The pool was small and crowded. The proximity to attractions and places to eat was not too bad. We enjoyed our stay and would stay again.
My children said that the beds were TOO fluffy. I guess they needed more back support. The beds were very soft.
October 25, 2012
Rated 1.0 out of 5.0 by nancy01 is this a new standard for Holiday inns?
I sure hope not! I have been going to the Holiday Inn hotels for many years and the hotel in West Yellowstone is the worst I have ever seen. THe wall paper was peeling off the walls, the towels not only had holes but were fraying .The blankets were very thin. The breakfast tasted like plastic. The locks that secure the bldg were not working on both the side and back doors. I did not feel safe at all! When asked for an extra rack to put a suitcase and a blanket, I felt I was putting out the gentleman. The only thing good about this hotel is the location to Yellowstone National park but there are other hotel to choose from.
October 19, 2012
Rated 4.0 out of 5.0 by DB123 West Yellowstone
This hotel is in a great location, near the entrance to Yellowstone National Park, but it is also walking distance to the Discovery Bear Park and all other West Yellowstone attractions. So, close that I didn't ever eat in the hotel. The staff was very friendly and knew their business as well. It looked to have a great sports bar/cafe but being with the kids I didn't have the opportunity to sit, have a meal, and watch the weekend's games.
The rooms were clean and well kept. I prefer rooms that have a temperature thermostat and these rooms didn't have that option, instead utilizing temperature units that give you the option to dial in hot or cold--not as easy to figure out what the end temperature will be. After the first day we figured out the temperature and it was fine.
My kids loved the indoor pool and jacuzzi, although I am not a fan of indoor pools (a bit loud and the smell of chlorine...), I enjoyed it as well.
I would definitely choose this hotel again when in West Yellowstone.
October 19, 2012
Rated 5.0 out of 5.0 by DenAliLove Great HI in West Yellowstone!
This HI is centrally located for easy walking to any place in town. Clean, comfortable, and worthy of the Holiday Inn name. We were upgraded to a king executive suite....perfect for our 3 day stay! The staff is extremely attentive and makes each guest feel welcome and special. The gift shop has a terrific selection, and on Pendleton items, their prices were even less than the same products in Jackson Hole, WY stores.
We highly recommend this location.
September 30, 2012