Rated 4.0 out of 5 by 284
Rated 5.0 out of 5.0 by Chadjuli Wonderful and unexpected given the rural setting
When planning our Yellowstone vacation, there were fewer options because fo the nature of Yellowstone - there's few locales with lodging that isn't a cabin or campsite. So when we found the Holiday Inn in West Yellowstone within our IHG family of properties, we were happy. We expected very little from a sparsely populated town, but were happy that there was even an option.
The property and the service blew away our expectations. The professionalism of the management staff, the quality of the in-property restaurant, the cleanliness and "relax" quality fo the rooms, the pool and laundry amenities, etc, were all way more than we expected, and clearly the best in the town. The property quality fits more in with a resort town than a small town in Montana. As a Spire IHG customer, I have high standards and plenty of points of comparison - and I would recommend this property to anyone.
September 1, 2015
Rated 3.0 out of 5.0 by somewheregwu Good Location and Grand Hotel in West Yellowstone
All was good except that there was no water for almost 24 hours. Not pleasant if you spent a whole day in Yellowstone hiking and found out there was no hot water to take shower.
August 31, 2015
Rated 3.0 out of 5.0 by jackhannah Better than others in town
Front desk staff were great.
In my opinion, the hotel was not a good value for money. Honestly, we usually stay inside the national parks, but everything was booked (even 4 mos in advance).
Rooms were just motel-quality, as were the bed linens and bath towels, etc. Furniture was (in my opinion) cheap, plastic-y, and didn't look inviting. One night someone was smoking on our floor, even though it was non-smoking, Thanks again to the front desk staff for taking care of it. Breakfast was not a good experience for us - not good service or food, or value.
August 30, 2015
Rated 5.0 out of 5.0 by kamhi Yelowstone HI
Super convenient location for entry into Yellowstone Park
August 25, 2015
Rated 5.0 out of 5.0 by laura1971 large room, comfortable bed, great staff
This was a definite upgrade from the national park hotels - beds were really comfortable and had plenty of space to spread out and 2 sinks - we were very happy to stay here!
August 24, 2015
Rated 5.0 out of 5.0 by Unhappy12345678 Best Stay Ever
Stayed here one night, but wish it would have been longer. Everything was first-class. Lobby was beautiful, halls were clean and neat, and the room was spotless. Beds and pillows were great. Personnel were courteous and helpful. No problems at all.
August 23, 2015
Rated 5.0 out of 5.0 by Scooter G Best place to stay on a motorcycle trip - Hands Down
Just arrived home today after a 3000 mile round trip out west. Was happy with this hotel and the other that I had stayed at in Glendive, MT. Even though the other was a very new hotel, I was happy to see the vast improvements that have been made to update this older facility. From the improved bathrooms to the beds, flooring and decor, was pretty close to the feeling of being at home. Very comfortable. Staff was very courteous and helpful, even giving us older towels when wanting to wash our bikes down. The best! They have a great restaurant attached with great staff members. There wasn't one thing that could be said negative about the place. Would recommend to all visitors to the area, will be staying there year after year during my summer and winter trips!
August 13, 2015
Rated 5.0 out of 5.0 by JEKII Great Stay
Hotel met our expectations. Very comfortable room. Great staff. Could not have asked for a better vacation stay.
August 13, 2015