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Rated 4.5 out of 5 by 124 reviewers.
Rated 5.0 out of 5.0 by LOVE the whole experience This was our second year to stay at Gatlinburg-Smoky Mountain Resort. The staff was so friendly and once again made us feel at home! We defiantly plan on making this our annual place to stay when we travel back here to Gatlinburg for our business trip every December. It's defiantly worth the 14 hr drive. December 11, 2014
Rated 5.0 out of 5.0 by Best place to stay in Gatlinburg! This was our fifth time to stay at this resort. We've stayed in houses in the past but this resort is so clean and its convinent location keeps us coming back. We have two small children and we love being able to load up the stroller and walk down to the parkway, or head across the street for pancakes at the Log Cabin Pancake restaurant. The staff is always friendly and our room has always been spotless. I would definitely recommend this resort to anyone looking to stay in the Gatlinburg area! November 29, 2014
Rated 5.0 out of 5.0 by Nice hotel Everything thing in this hotel is excellent, location, room, staff... November 20, 2014
Rated 5.0 out of 5.0 by Great stary Great all around, friendly staff and clean resort.. My husband and I would definitely stay at this resort again. November 18, 2014
Rated 5.0 out of 5.0 by Great location and service. This is the second time we have stayed here and we love it. It is a great location and the staff is awesome. November 3, 2014
Rated 5.0 out of 5.0 by Excellent location and great room This hotel has an excellent location right in the center of Gatlinburg. The staff made us feel welcome allowing an early check in and providing excellent information about all the things to do and locations. There is a nice restaurant for breakfast across the road with great food & service. I would recommend this hotel to anyone. November 1, 2014
Rated 5.0 out of 5.0 by Nice family vacation We just stayed one night at the hotel, and everything was nice. The hotel room was very spacious, clean, and had a nice view, too. October 21, 2014
Rated 5.0 out of 5.0 by Wonderful Work/Vacation Stay! The Smoky Mountains were beautiful by themselves, however the staff members at this Holiday Inn Resort made the experience even more memorable. They were very attentive, and knowledgeable about the surrounding areas for shopping and economical places to eat. They were always available, and very friendly. We stayed for a week, and they had activities for the kids everyday. It was my daughter's 8th birthday, and the Arts and Craft staff helped decorate the room and throw the surprise party---at no additional charge! My daughter was absolutely thrilled! If and when my family and I return to the Smokies, we will absolutely be staying here again! Kudos guys! October 21, 2014
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