Rated 4.5 out of 5 by 221
Rated 5.0 out of 5.0 by Verified Reviewer In Gatlinburg , so walking the strip was esy
Room was nice, beds comfortable , well equipped. Staff was friendly and front desk were very informed and helpful.
June 15, 2016
Rated 5.0 out of 5.0 by KateA2013 Amazing Service in the Smokies
I can honestly say that my experience here in the smokies has to be the very best customer service I have ever received in my life. We were avid travelers before we had kids and this was our first vacation with 2 kids (22 month old and 3 month old) and let me tell you the day before we left I was seriously rethinking the 10 hour drive from Chicago to the Smokies. It was my husbands 40th birthday though, so I knew we had a now or never type of situation to get us traveling again. I was so happy to find this property so close to the park, where we had the extra room for the kids to run around, a kitchenette for meals when we didn't want to go out, and pool that my daughter loved! Don Ward and his team went above and beyond for my husband's birthday tracking down a very specific birthday gift that we can't find up here! Thank you! Thank you! Thank you! We will be back :) and we will send all our extended family!
June 14, 2016
Rated 5.0 out of 5.0 by CatMaster Great location and terrific rooms!
Beautiful room. Lots of towels. Comfortable beds. Nice kitchen utensils. My only complaint is that the outdoor hot tub wasn't working and the water in the outdoor pool seemed a bit murky. Location is within walking distance of many restaurants and shops.
June 6, 2016
Rated 5.0 out of 5.0 by wonder woman II Location, location, location -plans for expansion
We have stayed at this location 5 or 6 times and would not consider any other hotel in the future. The additional 3 and 4 bedroom units now under construction and other plans for expansion will be another reason to stay at this hotel for future visits.
June 1, 2016
Rated 5.0 out of 5.0 by Jetta Great place to stay.
This resort is convenient to downtown Gatlinburg and access to the national park.
May 27, 2016
Rated 5.0 out of 5.0 by Megs88 LOVED
Loved this awesome place. Awesome atmosphere! Will definitely go back to this place for vacation. Nice and close to downtown.
May 26, 2016
Rated 3.0 out of 5.0 by jmjsae Disappointed in bed/Service Good/Room Clean
Really disappointed in the beds. Service was good. A lot of construction going on. After that is complete I would say the resort would be better put together.
May 25, 2016
Rated 5.0 out of 5.0 by Ross0061 Quiet stay
We stayed three nights and had a great time. The room was large and had a great view. The hotel was under construction, but was not bothered by noise. We left the car at the hotel and walked everywhere. Had a great stay.
May 16, 2016