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Rated 4.1 out of 5 by 457 reviewers.
Rated 4.0 out of 5.0 by Family Reunion The grounds and the rooms are all great. We had a wonderful time and enjoyed the resort. I have to say I was very unhappy about the sales presentation and the very high pressure atmosphere, I would never do it again no matter what they offered me for 'free'. They misrepresented how long it would take, stating it was about a 90 minute presentation and it was actually the better part of half the day. We only had 3 days together so we would not have wasted it doing the sales presentation had they been honest about how long it took. July 19, 2012
Rated 5.0 out of 5.0 by Clean and comfortable spacious suites We stayed July 13-15, 2012. They got us a 2 bedrm suite at River Island, which is where we always stay.. Just walk outside and you are at the pool, lazy river area. Very relaxing. Rooms very clean and stocked with everything you need in the kitchen. Beds and furniture very clean and comfy. We try to stay at least twice a year. Great place to relax. July 18, 2012
Rated 3.0 out of 5.0 by the 90 min tour The 90min tour took over 4 hour. They have us over 2 miles from our car and we have to catch on a bus to back. And when we turn them down they keep bring more people to talk to me. Tring to sell me something I didn't want. It is a very nice place to stay. I will come back agian but the sale taticle would turn others away for good. But the first guy that i talk to was very nice. the other 5 was trying to sell me a dream while I was awake. Great fitness center also. Bring the golf clubs also. July 17, 2012
Rated 3.0 out of 5.0 by Everything is incremental and service is bland I have traveled to Orlando many times being from Tampa. Since I have two small kids, I look for places that are kid friendly, have lots of activities for kids and lately I have been focusing on resorts with waterparks. They market their resort as having a waterpark. It did not meet my expectation of a waterpark. Additionally, resorts offer a variety of activities some are complementary and some are incremental. I felt as if some of the incremental charges should be complementary. If you are looking for a nice size room, low room cost and a nice pool to hang out at, this is a good choice. Be prepared to pay $$ for things your kids will want to do. July 17, 2012
Rated 5.0 out of 5.0 by Wonderful family time! My family and I truly love this resort. This last visit was our 4th time at the resort. We've stayed at other "resorts" around the area but nothing compares to the quality that Orange Lake Resort gives. Even though this was only a two night stay, we truly had a blast. My family along with my sister's family (from Georgia) met up there for a quick weekend getaway... I wouldn't stay anywhere else in Orlando. This is it.. By the way, the beds are all wonderful! We'll be there again the week of August 13.. can't wait. July 14, 2012
Rated 1.0 out of 5.0 by Don't waste your time or money After reading the first negative comment about this hotel on previous customer reviews, we should have cancelled our visit. Yes. They do nickle and dime you. They want you to see their time shares. We booked a package online that supposedly included tubes for the water park, mini golf, and general "play" passes. We even called back to CONFIRM that all of this was included....AND took the person's name that we spoke to. It didn't matter. None of it was included. And instead of sorting it out at the front desk, we had to go to a customer service area away from from the lobby to complain. Customer service was TERRIBLE. They claimed that the person we had spoken to on the phone did not exist, and all they did was smile and say "sorry". After much complaining, they gave us 1 day of "play passes for our 3 day stay. Went to the room (in the newer water park area) was FILTHY. There were stains on the sheets, mold on the sheets. The water park smelled like urine. We drove back to customer service and complained. We got ALL our money back. Even the deposit. Took pics of the filth and threatened to post online if no refund. STAY AWAY!! checked out and did not stay. rebooked at another local hotel. July 6, 2012
Rated 5.0 out of 5.0 by Best Resort I've Ever Stayed !! This resort covers all the bases. Their cash-less resort policy is a great concept that makes you not worry about always having to take cash with you. The resort is well manicured, clean, and well-maintained. It is a safe and friendly place. My stay was great even though it rained a couple days. So much to do on this property. The pools and lazy river were spectacular. The staff was the best. Their four golf courses were gorgeous and their water sports on the lake were awesome !! The place to stay in Florida !! July 4, 2012
Rated 5.0 out of 5.0 by Scouting Trip was Great We stay here for 3 days to check out the facility and found it very good place fo our Extended Family vacation with the Childern and the Grands. We became owners because we see the value even as Priorty Club Elite Members. This property tied right into what we were already keeping track with our point system. We stayed in a one room Villa and it was more than we expected. The area is full of things to do for the kids and shopping is close and I mean close. The on grounds shopping is great as well. The food was great and the server I tell you were very friendly. Man having a washer and dryer and a full kitchen top it off. We have already booked the family stay and are looking to the kids exploring the grounds. We stayed in north but will try east or even river Island, for the kids River IS would be the place. We did not have time to check out the Passes however, but I am sure to plan $$ that will be needed. The sale pitch we went through was no pressure, I guess because we had decided to do it anyway. July 3, 2012
Rated 5.0 out of 5.0 by Our 4th year staying with Orange Lake Resort Overall we have always been very happy. Unfortunately we were not able to be placed in the tower we requested, heart breaking. But the new tower we stayed in was just as good, a little bit tighter on the parking side of things. Only other thing that sorta frustrates us as a family is when we find cheerios and other food underneath beds. We had a rainy day while staying with Orange lake and the kids and I were making the best of our day and discovered, literally, half a box of cereal in the 2nd bedroom underneath the two queen beds. As I said before and I will say it again this is our 4th year staying here, and we will be back again! June 26, 2012
Rated 4.0 out of 5.0 by the bed was very comfortable I stayed at the resort with my daughter and 4 other girl friends (16year olds). I never sleep good the first night in any hotel, but this villa had the best bed. The kitchen was fully equipped . I had brought some dishwashing liquid , some other resorts when they say fully equipped, you still need to bring your own dishwashing liquid and kitchen towels. It's like your Home away from Home. The girls loved the place , and they even went to teen night on saturday at the resort beach. My family from Holland is also going to stay at this resort in july. For them Your Resort will be like a Paradise for what they will be spending. They might not go back home ! June 25, 2012
Rated 4.0 out of 5.0 by 2 night stay you should include the pool tubes and slide in the cost of your stay, and don't say because I am a priority club member I get $20 off, because you didn't give it to me for my stay, that is a rip off. June 23, 2012
Rated 5.0 out of 5.0 by Best Resort This resort is the best resort I've been to. The resort property is set up like a mini town. You're close to a grocery store, restaurants, ect. There's a shuttle that will take you around the resort property. I will be visiting again in a couple of weeks. June 18, 2012
Rated 4.0 out of 5.0 by great hotel experience I was impressed with the professional and friendly atmosphere of the resort;the location of the resort was in great proximity to the establishments/parks we were fact, i have already discussed with a couple of my co-workers and have recommended that they look ya'll up and book it! June 15, 2012
Rated 5.0 out of 5.0 by A PERFECT family vacation! I recently stayed at this resort with my husband, two small children, and mother-in-law. We stayed in a 3 bedroom Water Park suite and there was plenty of space for all of us. Great kitchen and baths and the washer and dryer in the unit was a huge plus. The kids loved the pools and the pool-side restaurants were surprisingly good. It was a short drive to the Disney parks, amazing outlet center, and any restaurant you're in the mood for. Overall, a great value for the money. June 11, 2012
Rated 5.0 out of 5.0 by Fabulous family vacation I cannot say enough good things about our vacation at Orange Lake. We stayed in a villa at North Village and were as comfortable as we are at home. We cannot wait to go back. June 11, 2012
Rated 5.0 out of 5.0 by Excellent Value, Friendly Staff, Comfortable Apartment Hi This was my first time with Holiday Inn Vacation Club. I thought the standard was excellent, unfortunately we only had 3 days and did not get chance to explore the property further than the apartment. I would recommend your resort to anyone. This has been the best Resort I have stayed at in Florida. June 11, 2012
Rated 4.0 out of 5.0 by Sleeping near Mickey Brilliant accommodation for visiting Mickey and friends. Very clean and comfortable room with everything you need. Kind staff. A good place for a pleasant stay. June 9, 2012
Rated 3.0 out of 5.0 by Needs tweeking This is a beautiful and comfortable resort. However, some things need tweeking to make this somewhere we would use again. Our room was great and uber clean!! The master bedroom being in the front had two major flaws. 1. You can hear everyone coming and going into their rooms at ALL TIMES of day or night which woke us up numerous times. 2. Lack of privacy. If someone opens the door to go out whoever is in bed is fully exposed and anyone walking by even for a brief moment can see wo ever is in bed/half dressed. Another issue for us was the "Nickel & Diming". Usually when you choose to stay at a resort it is all inclusive, that's why I booked it. I did not imagine that we would be charged to use an inner tube on the lazy river resort pool nor for miniature golf. We previously stayed at the Ron Jon resort in cocoa beach and everything except food and drinks were included. I didn't need to worry about additiional charges. June 8, 2012
Rated 5.0 out of 5.0 by Wonderful Family Getaway! This was our second visit to Orange Lake and we absolutely love it much so that we became owners! June 8, 2012
Rated 2.0 out of 5.0 by No housekeeping Being on vacation with no housekeeping is terrible June 7, 2012
Rated 5.0 out of 5.0 by Can't wait to go back! We took our graddaughter and teen daughter to Disney. Staying at Orange Lake Resort was almost as much fun as being at the parks. And coming "home" to the resort after a long day of sightseeing was heaven! Our rooms were huge and fully equiped. I can't wait to go back! June 7, 2012
Rated 5.0 out of 5.0 by Beautiful facility and great location Recently stayed at this facility for business and pleasure. Perfect location for our travel plans. We were close to amusement parks, family, business, and stores. Exceptionally clean and well stocked rooms that were very spacious. We will definitely stay here again! June 7, 2012
Rated 5.0 out of 5.0 by Great value. Great location. Close to Disney and plenty of restaurants nearby. June 7, 2012
Rated 4.0 out of 5.0 by lovely grounds This was my second visit to this property. This time we traveled with another family because we enjoyed it so much the first time in June 2011, we came back for Spring Break 2012. Overall, it is a wonderful community. The pools are very nice, but there never seems to be enough lounge chairs and the rules were not being enforced of leaving a chair occupied with towels while folks went to lunch or had their feet up on one. When asked for assistance, all they could say was it's just a really busy time. The overall experience was good though. Unfortunately, the 2nd time we came, our frig was on the slow cool up and unstable, should have been turned on before we came and occassionaly there were bugs in the unit. Maintenance did respond promptly. The unit we had last June was much more accommodating. I would recommend this resort just for the share fact that there is so much to do on the property and the kids loved it. June 6, 2012
Rated 5.0 out of 5.0 by Outstanding family resort Great experience, great facility and grounds, lots to explore for all. Impressive villas. Need to expedite the checkin process. June 6, 2012
Rated 5.0 out of 5.0 by Vacation Great resort!!! Will definitely visit again. The staff was nice and the facility was real clean and beauitful. June 6, 2012
Rated 5.0 out of 5.0 by Very Pushy at check in but a great place to stay We arrived afer a very long 2 days driving and just wanted to check in and relax. However checkin took over 30 minutes mainly due to the pushy staff tryign to get you to take a timeshare tour. Which even though i declined several times They did not seem to understand. Once this was over though we had an excellent stay, The amenities and clean and resort staff at the pools etc are very friendly and helpful. The golf courses are good and the onsite restaurants are not too highly priced with the added benefit of delivery to your suites. The rooms are very spacious and clean and beds very comfortable. Wish they had complimentary shuttles to theme parks due to the proximity to the resort . Thinking of staying again next year although the very pushy sales staff are making us have a few second thoughts June 6, 2012
Rated 5.0 out of 5.0 by Memorable Vacation I have stayed there for 2 nights last January and my family loved it! My daughter loves the pool and the lazy river! We should have stayed more though. But when I'll get the chance to visit Orlando, this is a fab pick! Thank you, June 6, 2012
Rated 5.0 out of 5.0 by Vacation with Grandkids We loved this resort! Am Priority club member and we picked this resort based on the ativities for our two Grandchildren! Stayed in the West Village and just loved it! The kids didn't even want to go back to Disney - so much for them to do at resort. Hope to go back next year spring break but do the two bedroom instead of studio, since they will be nine and eleven (girl/boy) June 2, 2012
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