Rated 4.2 out of 5 by 133
Rated 5.0 out of 5.0 by MOM1956 Loved our stay
We were so comfortable in our villa. It felt like being at home. Very nice and very clean. It was a good location and good value for a family.
May 23, 2013
Rated 4.0 out of 5.0 by Torcan Staff was expecting to sell me a shared time, when said "no" their attitude changed for bad
Staff was expecting to sell me a shared time, when said "no" their attitude changed for bad
May 12, 2013
Rated 1.0 out of 5.0 by gaylee Great room, Bad Security
Looking back now, I'm wondering if there have been random safety issues or crimes at this Las Vegas property because at first I was impressed with the number of security personnel all around the complex...but later that night when we were almost asleep in our bed about midnight we heard the pounding on door from security guards and the phone ringing it was a SHOCK and NIGHTMARE!!!
We are active seniors traveling to Las Vegas to see Santana for our anniversary, and when we came back to the room after a great show we were shocked to find out that we were prime suspects of "disturbing the peace, playing loud music, and partying in our room." BTW, The hotel was pretty much shut down by midnight, no more shuttle, no food service, and no sounds from any rooms on the long walk through the complex to our room. We didn't even see anyone except security guards walking around. So what the heck? We must of looked suspicious to them in our grey hair and chubby old bellies? Yep, A real threat to their security, because after settling into bed their rude assault on our door began and the front desk was calling me in the bedroom at the same time because we were too slow getting up to answer the door. OMG, I said to the operator what is going on and all she said was answer the door it's SECURITY.
We didn't know what to think...when my partner opened the door looking tired and old they treated him like a criminal and grilled him for 5 minutes about the loud music complaint!!! He said from who, we just got back from loud concert and ears are plugged....I was almost asleep maybe it was my snoring?
We didn't even have neighbors so he asked who complained about us we've been gone all night? They were rude and didn't reply. My partner thinks they used a slow night to practice their drills on harmless seniors? Lighten up on the security "rambo cops!"
Some other bad news about this hotel even though it is lovely. The shuttles are too infrequent, the cafe is too small and closes early. Earlier we had tried to listen to our new Santana CD but couldn't because the room's boombox didn't even work. The one shining light to all of this is the beautiful smiling Hawaiian front desk clerk...sorry I forgot her name but she is a keeper!!!
May 9, 2013
Rated 3.0 out of 5.0 by Jrobles No maid service every day
I expected as any hotel that every day is done cleaning my room and pick up litter, was a surprise for me to enter my room the second day and see that NO was cleaned, the manager told me that this hotel does not makes daily cleaning, you would have to pay extra, that is crazy!!
I would never return to this hotel.
May 5, 2013
Rated 5.0 out of 5.0 by Corey05 Wonderful accommodations
We were extremely happy with all the accommodations this hotel offered. Very friendly staff, safe location, comfortable rooms. Highly recommend this location for your vacation.
May 4, 2013
Rated 5.0 out of 5.0 by William11 Excellent Vegas Experience
The Desert Club Resort made our Vegas experience very memorable. The accommodations were excellent and staff could not have been more helpful. We appreciated the shuttle service to and from the strip and old town Vegas. Because of this visit to Vegas and staying at the Desert Club, we plan on making this an annual event.
And yes, we will be staying at the Desert Club.
A special thanks to the staff at the check in counter and to Tony who took care of our needs from the moment we arrived.
May 3, 2013
Rated 5.0 out of 5.0 by YSTCREW13 Comfy bed and awesome bath tub
We had two 2 bedroom apartments as we were in a group of 11 adults and one baby, for 4 nights. I loved it here! It really felt like a vacation in somebody's home because everything we needed was there. The king size beds were very big and comfy. The huge tub in the master bedroom was awesome and what i loved most about this place. One night we went & got groceries and grilled out at one of the pool areas. Its a few blocks from the strip but I kinda enjoyed being away from everything. It felt like a relief to get away from all the crowds and noise and be able to relax on our own balconies in the evening or at the 24 hour pool. I would definitely stay here again, hopefully next year we'll be back again.
May 1, 2013
Rated 5.0 out of 5.0 by LEMIS Walk Home Afterwards
Great location, two blocks from the Strip, and at a real competitive price. This is a hotel within a time share resort, and it has great amenities. The room was huge - walk-in closet, full eat-in kitchen, fireplace and a tub large enough for the entire team. There are five pools with fitness centers, so your walk is limited. They have shuttle service both on and off-site.
There is a convenience store in the clubhouse. Not cheap, but convenient. The restaurant was a disappointment only in that it was a fast food atmosphere. The food was fine and the staff terrific.
May 1, 2013
Rated 5.0 out of 5.0 by happygirl123 Great Value!
Six of us girls stayed here two nights for a bachelorette party (in a two-bedroom with a pullout couch) and it was perfect! The room was huge, and having the kitchen was fantastic so we weren't going out for every meal and could make our own drinks too. Two bathrooms was great for six girls getting ready, and even the pullout couch was amazingly comfortable. Check in was super easy, and the pools were lovely. If one was too crowded, we just walked around the corner to another one.
The entire complex was very quiet, and I don't think we ever heard any of our neighbors - really nice for sleeping late. We had cars so we never walked to the strip. There is a construction site across the street so we wouldn't have wanted to walk through there at night, but I'm sure during the day you can walk to the Venetian easily. A taxi to the Quad was $8 with tip, and to the other end of the strip was $15.
All in all, absolutely fantastic. It was around $70 a girl for both nights combined, and that was such a deal for a great room. Everyone was thrilled and we had a wonderful time! I'll always stay here!
April 30, 2013
Rated 4.0 out of 5.0 by AvidTraviler Fully Funished Condo
Great location - I was in Vegas for Business and wanted to stay away from the hustle and bustle of the strip. This property is undergoing a LOT of construction with all the roofs being replaced (signs say 6 month process). Overall the construction never bothered me and they were working on the building next to my condo - no issues at all. The staff was wonderful and helpful - my only complaint was the phone call from the lobby/desk at 8:50 at night after I was asleep asking if I was going to come up to claim my discount show tickets - bottom line - they tried to get me to a time share meeting - I didn't appreciate being woken up and talked to about time shares at almost 9pm - i know its Vegas but I was there on business and in my mind it was east coast time and almost midnight! Overall I would stay here again but would just unplug the phones in the bedroom - also no priority club recognition.
April 23, 2013
Rated 4.0 out of 5.0 by sofunkyitsfresh Low water pressure and hot water.
Overall it was a great room. It's better than most homes I've been too. The staff is really friendly, but the brand new restaurant could use some help in regards to food preparation, but the bartender was great! The pool area is what made the whole stay feel like a vacation. The only thing I would change would be the water pressure in the shower. It felt almost like rain, but you know others may actually like their water pressure that way. The hot water on the other hand was terrible. My husband took a shower before me and started to complain about the water getting cold. I thought he was exaggerating, but once it was my turn I was getting goose bumps. I tried to shower as fast as I could because there was no hot water left. Good thing I was in Vegas. Other than that I would have given the place 5 stars.
April 20, 2013
Rated 3.0 out of 5.0 by garionh early checkout makes this a fail.
Everything was swell about this place... except the 10am checkout. Rude and un-necessary.
April 19, 2013
Rated 2.0 out of 5.0 by AzCoupeJason great location and Unit.. No Priority Club Benefits!
If you expect the benefits of all the other IGH hotels your going to be sadly mistaken .... And they try to sell you the entire time on the TIME SHARE.. Be prepared!
April 18, 2013
Rated 5.0 out of 5.0 by Isan98 Good Hotel
It's a good location for Sands Convention center. You'll take less than 10 minutes. Plus, all the staff were friendly and made me relaxed. The most of my appreciation is to approach me in a familiar way to get in the cart from staffs even though no glance at each other.
I wish to come again with no business.
April 17, 2013
Rated 2.0 out of 5.0 by NCPictures Meh....below average
The furniture was dirty (look at the ruffle of the chairs...looks like it had a flood). I had to walk a mile to get to my room. Never saw a shuttle. I could her every foot step from the people above me. Was greeted at my door with a lovely view of the gas meters...... not worth the money. And people vacation here?? I pity their lives. Internet was SO slow.... people seem more interested in selling me a vacation than taking care of my stay. Non of the public transport ends up at this location.
April 16, 2013
Rated 4.0 out of 5.0 by BillK92040 Wonderful staff, but ask for a top floor room
I was a little worried when I booked this property due to bad past reviews mostly related to the staff. I would like to state that I thought the entire staff of this property was excellent. Everyone was very friendly and had excellent knowledge of the area. The property is undergoing renovation, but they seem to be closing a whole building at a time so it wasn't bad.
If you are staying here and want maximum peace and quiet, I would suggest you call in advance and ask for a top floor room. I was on the second floor and a few nights I had guest above me and the floor above me created a lot of noise when people were walking.
April 16, 2013
Rated 2.0 out of 5.0 by GJP123 Very Dissappointed
As a very regular and happy customer of the Holiday Inn brand, I was very disappointed with my stay at this hotel. After being looked after very well staying in 3 of your hotels in California (on a business trip) I decided to have a few days vacation in Las Vegas before returning back to the UK.
Although my room was very nice, the complex was a building site with major work going on in the apartment next to mine. Apart from the constant noise and dust everywhere, the restaurant and bar were both shut for renovation (which meant a 20 min walk to a restaurant for a drink or food) and the pool area was also sectioned off for repairs.
One savour was the little shop that sold supplies on site and I was able to make myself some breakfast but not really what I was planning!
I also requested a 10,000 booking bonus which I don't seem to have got so all in all, not a great experience. Sorry but you have let yourself down this time in the eyes of a very loyal fan of Holiday Inn and Crowne Plaza.
April 16, 2013
Rated 3.0 out of 5.0 by LVNV internet service down for my two night stay
internet service down for my two night stay. Maintenance stopped by but couldn't fix it.
April 15, 2013
Rated 5.0 out of 5.0 by Tavera Enjoyed the stay
The 1 bedroom was very nicely decorated. The free shuttles to different locations very useful. I made use of the 2 different workout rooms and the pool. Everything was clean and enjoyable. When I checked in I was directed to a desk where I was asked if I wanted to attend a timeshare presentation I said no. I was not asked again about it.
April 11, 2013
Rated 2.0 out of 5.0 by Bennettskis This property is under construction
There are no services here.
No Room Service.
No Laundry Service.
This is not a hotel, it is a condo complex that is still under construction.
You need to pass security just to get in, does that mean it is not in a safe area?
I would never go back there and if you are looking for a hotel look elsewhere.
ICH really needs some full service hotels in Vegas; this place is not one of them.
April 10, 2013
Rated 5.0 out of 5.0 by David2000 Viva Las Vegas........
Enjoyed the stay at Desert Club and found the accommodation to be first class. Check in was smooth and fast but was not offered a room upgrade although a Platinum Priority Club member. However I was able to negotiate a remodelled suite instead which was great. I was told at check in that I had received a gift for my priority club membership and was taken over to the time share desk. On declining the time share presentation this gift evaporated. Being a family resort the pool areas seemed small and restricted and it was not the place for a swim but more a dip. However if you can negotiate a remodelled suite it will not disappoint as the furnishings were tasteful and the kitchen was well equipped with new appliances and a washer dryer available as well. I can recommend the remodelled rooms.
April 7, 2013
Rated 1.0 out of 5.0 by VegasNewlyweds How can there be so many bad staff reviews?
Because the staff really are that bad. There is definitely a morale problem at this establishment.
April 4, 2013
Rated 5.0 out of 5.0 by Armyengineer Hotel stay
Excellent facility! I would highly recommend this to any and everyone! I am looking forward to my next stay. Good location in relation to the strip.
April 4, 2013
Rated 5.0 out of 5.0 by anabel Holiday in resort - Las Vegas
It is the best family vacation in Las Vegas. It's close to the strip, and conventional center. It also have ultimate suite -best in the world . In my view.
March 31, 2013
Rated 5.0 out of 5.0 by BuildingTheLinq They need a "LOVE" selection!
I travel to Vegas almost every two weeks for work (industrial construction) and I normally stay at Holiday Inn Express, no matter what part of Nevada or Arizona I'm working in. However, since discovering "The Resort" I will not stay anywhere else. I've referred many of my family, friends and fellow contractors, to select The Resort. My wife's heard me glowing about this place so much, I've had to promise to bring her here for some R&R!!!
March 27, 2013
Rated 5.0 out of 5.0 by Grammy49 Highly Recommend
We stayed for 3 nights. Accomodations were very clean, comfortable and spacious. We enjoyed being able to have some meals in our room, with a full kitchen. We had a problem with the shower head, but staff was there to fix it within 15 minutes. The shuttle service to other locations in the city was great. We will definitely stay again.
March 26, 2013
Rated 5.0 out of 5.0 by AlphaBSU Not the 1st...
time I have visited and it WON'T be the last!!! Absolutely a wonderful place to stay while in Vegas.
March 25, 2013
Rated 5.0 out of 5.0 A true OASIS in the desert
This is the best hidden gem of a property in LAs Vegas...If you hate trudging through a casino every day like I do but being close to all the madness, this is the spot. On there for business and very relaxing.
March 24, 2013
Rated 5.0 out of 5.0 by Narmj05 Beautiful spacious rooms, and a walk away from Vegas Strip
The rooms were very spacious and comfortable. The king size beds were very nice. The kids liked the big screen tv's and the walk in closets. The main pool was under renovation at the time but there were 3 other pools available. The shuttles were full most of the time and we had to double up, but that was not a problem. The Freemont Street shuttle needed to be booked ahead of time and it was full by the time we tried to book. The hotel porters were very helpful in getting us a cab which was only $20 for the 5 of us. I would like to thank all of the hotel personnel for making our stay a wonderful experience. I would definitely recommend this hotel and would stay there again.
March 22, 2013
Rated 3.0 out of 5.0 by StevenC456 Great Location - Front Desk Staff Asleep at the Wheel
My wife and I just stayed at this property last week for 3 nights. The location is great, the property is will kept and comfortable, but the front desk staff is clueless!
- They did not seem will trained.
- They were unresponsive.
- My receipt at check out was (still is) inaccurate
I hope this location gets it's act together, because it has a lot of potential but misses the mark. The worst front desk staff I have ever encountered at an IHG property!
March 19, 2013