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Rated 4.1 out of 5 by 95 reviewers.
Rated 2.0 out of 5.0 by Musty Smell.... My family stayed here on our recent trip to Allentown. There was a musty smell every time we were in our room - don't know if it was a humidity problem? On two separate occasions there was hardly any breakfast to speak of. No coffee. It wasn't that we were late to breakfast - it was 9 a.m. Just seemed like they are short handed? I definitely think this hotel needs a major rehab. Also, no pool?? July 23, 2014
Rated 3.0 out of 5.0 by close to the park and resteraunts I enjoy the location in proximity to Dorney Park and nearby restaurants. We stayed here last year as well and the same problems I encountered last year were experienced this year. The room is muggy, this situation should really be addressed. It is not enjoyable to come to your hotel room after a long day and feel the damp mugginess. Also last year when my wife pulled back the covers there were pistachio shells in the bed. Somebody was cutting corners in housekeeping to say the least. I did bring this to the attention of the front desk clerk and the issue was addressed. This year the waste basket had a clean garbage bag but had dried coffee at the bottom and was FULL of ants. Not Cool. Maybe someone should check behind the cleaning staff. Once again I did speak with the front desk and they cleaned the can and brought it back to the room. July 22, 2014
Rated 5.0 out of 5.0 by Friendly informed staff good value for the price Front desk person was friendly and helpful room was worth the price. Room was clean everything worked. July 22, 2014
Rated 2.0 out of 5.0 by Very dated and disappointing for a Holiday Inn Express The rooms were dated and shabby. Very disappointing for a Holiday Inn Express. The breakfast area was cramped, not well attended and not clean. It was very unappealing to walk into the area. I would not recommend this hotel to anyone. July 17, 2014
Rated 1.0 out of 5.0 by Room damp, cold and musty Very simply, the room had a major issue with humidity. The fact that the room was at or below grade probably added to the condensation created by contrast of room temperature and outside temp/RH. The A/C was not equipped to handle the humidity and its cooling feature only exacerbated the cold, damp, musty feel and smell. The carpet and sheets were literally wet...not just damp. Even after during the A/C off for 24 hours the room still maintained the same temp and clamminess. Other issues of rogue hairs on the sheets and an inferior breakfast made the situation even less palatable. The staff and front desk were either unwilling or unable to change my room. I am completely dissatisfied with my stay and would think twice before staying or recommending the Holiday Inn Express to anyone July 11, 2014
Rated 5.0 out of 5.0 by Wow, an excellent place to stay. This was an excellent place to stay, we stayed for one week and the service was excellent. The room was very cleaned and every time we arrived it was restocked with amenities like soap, shampoo, clean towels and others. Breakfast was a surprise for me, hot breakfast every morning with many options of a hot meal. My son loved it and was up early for breakfast. The staff well, they were great, felt like home. Always was greeted with a smile and staff was helpful. Thank you to all the staff for making our stay a comfortable and relaxed one. Thank you! July 6, 2014
Rated 3.0 out of 5.0 by Steam Roll Soccer Tournament Stay This Holiday Inn Express is not up to the usual standards. Staff is not overly friendly. Hotel only has one elevator which sounds like it is unsafe. No pool and no laundry facilities. The Breakfast Bar seemed lacking from what other Holiday Inn Express hotels offer. Only one hot entree. Only one out of three pancake maker worked. There was a group rate that originally when I made my reservation, the rate wasn't accepted. I call the Hotel desk and the staff was unaware. I had to contact the person in my group to get this straighted out--she did but after a lot of frustration. July 3, 2014
Rated 4.0 out of 5.0 by Pleasant Surprise The hotel smells like Christmas. It's kept up so well it looked new. I'll stay there again and hope every hotel I stay in is as nice. The employees are wonderful and I felt safe and comfortable there. The park next door was no problem as far as traffic goes and I could not hear any noise from the park either. Just down the street are good, reasonably priced places to eat and a variety of other businesses like Talbots and Ice Cream World. June 29, 2014
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