Rated 4.1 out of 5 by 84
Rated 4.0 out of 5.0 by lets_travel Staff & Service Excellent - Room quality questionable
Great staff service at check-in & after. However, immediately after entering room found red crushed/bitten coffee straw on floor between beds. This seriously made me question cleanliness.
Also, couldn't complete a 10 min. shower without the tub starting to fill up & standinding in 1 in. water. This is one of my worst pet peeves!
September 15, 2014
Rated 5.0 out of 5.0 by Ozzy867 On the road
Great stay, great staff. Very close to where I was working for the week. Lots of places to eat, the staff was very helpful on helping me find the delivery options.
September 13, 2014
Rated 5.0 out of 5.0 by Janie_SF Staff made me feel right at home
Great quiet location, beds are newer and comfortable. Breakfast and coffee were good quality.
September 12, 2014
Rated 5.0 out of 5.0 by 48goofy Comfortable Bed
The Hotel had great beds and all the shaff were very polite. the Hotel Manager was very helpful with a problem that I had encountered with the HG Rewards personnel.
September 8, 2014
Rated 5.0 out of 5.0 by bdebnath Great breakfast and human quality
My family will remember his hotel for its great breakfast with ample choices, and its great staff quality. All staff members are very friendly and helpful. We particularly liked the senior chef greeting the guests at the breakfast time. The business center was very useful to us for printing documents. The hotel staff quickly replenished consumable items in the business center, including printer cartridges.
We stayed here for 7 nights for installing our daughter at the Iowa State University. It was a great stay in every respect.
There were some problems, such as no laundry facility in the hotel yet. And, as foreigners without a car, we had a bit of transportation problem. Local taxis were easily available, though.
September 4, 2014
Rated 3.0 out of 5.0 by mmot "Rode hard and put away wet"
This is obviously a high volume, hard-use location . . . college towns often are! The owner made a bad decision choosing white painted woodwork, and the management compounds the problem by inadequate maintenance. Thus, the door to our room and others were uninvitingly grubby with fingerprints and scuffs of many colors. It made us wonder what else hadn't been cared for.
August 27, 2014
Rated 5.0 out of 5.0 by ames mom great experience overall
we've traveled to ames iowa 5 times, and we have 5 more trips to make. our daughter is a student at the state college out in ames. We've stayed at 5 different hotels and this was the very best experience thus far. We plan on making this hotel our "go to one" It's location is perfect for getting us to the school and for getting us back home.
It's clean and comfortable and the staff is very friendly and helpful.
August 27, 2014
Rated 5.0 out of 5.0 by nothx Ames Iowa
There were tiles in the bathroom that needed replacing, since they were cracked and broken. The beds and pillows were comfortable, the staff was polite and attentive. For the price, this hotel was a good place to stay.
August 23, 2014