Rated 4.6 out of 5 by 36
Rated 5.0 out of 5.0 by noneck Awesome experience
Your hotel was excellant. Thank you for all your services. The wash bowel in my room was a little clogged up and your workers came up right up and fixed it. The rooms were so clean and the bed was so comfortable. Your employees from the desk officer to the cleaning lady were so nice.
December 2, 2013
Rated 5.0 out of 5.0 by pablob nice experience
Not from the area, attended the F1 race and stayed here since it was cheaper (though not cheap for race weekend) than the closer hotels. FYI it is a good 45 minutes from COTA without too much traffic. Hotel was for some reason hard to find using Google maps, it does not seem to recognize the address and there are a lot of Holiday Inn Express places in the area. The room was nice, two queens, sleeper, desk & chair, arm chair and nice TV along with micro and frig. Breakfast was on par with other hotels like this, muffins, bagels, cereal, eggs, etc. and a pancake machine which was cool. Breakfast room was very clean and well attended to by staff. Room was clean and quiet. Medium sized pool and whirlpool outside which we did not use and small business center so I could print boarding passes. There are a number of chain and local restaurants in the area. It is about 30 to 40 minutes to Austin airport. Otherwise did not seem convenient to much, but maybe local businesses? The hotel is small, three floors total. I would not hesitate to recommend it if in the area.
November 21, 2013
Rated 4.0 out of 5.0 by pmcscrp5 Poor staff
Nice hotel. Clean, comfortable, and reasonable rates. Poor management and staff. At 11pm the hot tub was full of guys making lots of noise while people were trying to sleep. A phone call was made to the front desk and no one answered. Another phone call was made to the main hotel number while watching out the window at the guys in the hot tub. Observed one individual getting out of the hot tub to answer a cordless phone. Was told the hot tub closed at 10pm and he would do his best to control the noise. Then observed the individual get back into the hot tub. After 10 minutes everyone got out. The next morning the manager was informed upon check out and he was aware of the situation but not the least bit concerned. Apparently he was also involved in the hot tub party. No apologies offered.
November 13, 2013
Rated 5.0 out of 5.0 by hiball The best always
Staff, atmosphere, rooms, cleanliness and service. Never disappoints.
November 11, 2013
Rated 5.0 out of 5.0 by Roxy5936 Definitely recommend
My husband and I flew in from out of town for a wedding and stayed here. We thoroughly enjoyed our stay. The room was clean, spacious and comfortable. Staff was courteous and accommodating. We would definitely stay at a Holiday Inn Express again and definitely recommend it to friends & family.
November 7, 2013
Rated 5.0 out of 5.0 by Jodi80 Great customer service
My husband and I spent two nights at this property. We were very happy with our room cleanliness, bed linens, etc. I was particularly impressed with the friendliness and customer service of the kind woman working in the dining area during breakfast and with a couple of the front desk staff. I would recommend this hotel to others traveling in the area. I liked the close proximity to the Lakeline Mall as well, which was about 3 blocks in distance.
October 30, 2013
Rated 5.0 out of 5.0 by LLC724 GREAT hotel for the whole family!
My husband and I brought our two teens and their friend to Austin over the weekend for a family birthday party. Our room had more than adequate space for the five of us. It was very clean, and even smelled pleasant. The kitchenette was nice and clean, as was the bathroom, and when we needed something all we had to do was ask (additional linens) and they were happy to provide! The breakfast area was great - the boys had a nice variety to choose from, including hot, made-to-order pancakes, and everything in there was fresh. Good coffee, real Half & Half, and nice cold juices. We will definitely stay at this location again as my family lives less than a mile away.
Lakeline Mall was just across the highway, as were several restaruants, a Barnes & Noble, and other popular shopping. Yes, this was definitely a GREAT place to stay!
October 30, 2013
Rated 5.0 out of 5.0 by hammer39 comfortable bed, good shower
We only spent one night, but the Holiday Inn Express met our expectations. The king size bed was very comfortable. When we stay in Cedar Park we always choose this hotel.
October 24, 2013