Rated 4.3 out of 5 by 27
Rated 5.0 out of 5.0 by quiltmaker Great place to stay
I would stay her again. Clean rooms, helpful staff and the breakfast was good. Easy to find.
February 27, 2014
Rated 5.0 out of 5.0 by KathyandToby I want to live in Bastrop
We drove 5000 miles looking for a new place to live. We're sick of Cali. We were all over in Texas. This town we had to stay a couple nights. I really love it! And this hotel is in the perfect location!!! They told us where to eat and shop. Our daughter loved the pool and hot tub. Its nice having Walmart in the same parking lot.
And Free Happy Hour!!!!
January 15, 2014
Rated 5.0 out of 5.0 by Mike802 Forgot Something
On arrival I found one piece of luggage hadn't been loaded prior to departure. Jason provided a few necessary items quickly 'from stock'. This absolutely enhanced my overnight enjoyment.
January 7, 2014
Rated 4.0 out of 5.0 by teachers4ever Warm smiles and awesome amenities !
From the moment we walked thru the doors, we were greeted with Texas size smiles and smooth process to check in.
My husband and I look forward to their happy hour in the "breakfast area" serving the local beer.
The room is extremely cleaned and the hand towels fashioned into different animals reminds me of my trip on a Cruise.
December 20, 2013
Rated 4.0 out of 5.0 by jcoalson1 Late Night Check in
Overall it was a good stay with some exceptions. The check in went very smoothly. When we got in the room we turned on the heater and it set off the smoke detector. I went down to the front clerk and she nicely told me to run the heater for about a minute and a half. It worked but I worried about the neighbors. If this happens this frequently you might think the staff would run them ahead of time.
There was also a large coffee like stain on the cover sheet. We thought it was on the comforter but it was on the sheet.
I got down to breakfast about 8:30 and the eggs had beome dried out and the bacon had become over cooked (to me too crispy.)
Overall we like this hotel very much. We like the Bastrop area and stay periodically.
December 1, 2013
Rated 4.0 out of 5.0 by KathyandToby Thank you
We came to spend a few days near Austin. What a marvelous small town. This Holiday inn was the perfect spot for a couple nights stay. The kind service, the facilities, same parking lot as Walmart and other stores. I'll be back, and I will definatly stay here again.
November 22, 2013
Rated 4.0 out of 5.0 by Chris247 Wife Approved
We needed a nice but reasonable place to stay in Bastrop for a weekend getaway with my wife, so I chose the local Holiday Inn Express. First time staying at one of these, so I wasn't sure what to expect. Overall, the room was pretty nice and comfortable except for the tub, which had a little rust in it. The only other issue was the tv remote that continued to have a very short range even after changing the batteries. I was worried what my wife would think, but she liked it very much. Staying at the Holiday Inn Express in Bastrop was like staying in a more expensive Hotel in the city, but on a smaller scale.
November 16, 2013
Rated 3.0 out of 5.0 by 23yrsandstillinlove Good and bad
The room was a nice size. For some reason we were given an ADA room. We paid extra to get a room with a whirlpool bath. I got in it the first night and went to turn on the bubbles and the button fell into the water. It was close to midnight so I just finish my bath and decided we would tell the front desk in the morning. We ate breakfast the next morning and about that I can say that the sausage and cinnamon rolls were really good, everything else was barely OK. As we were leaving for the day, we stopped at the front desk to tell them about the problem with the bath. They said they would have someone fix it while we were out. We got back to the room late that night and asked if it had been fixed. Was told they had to order a part but that the tub would hold water but the bubbles wouldn't work. I told him that I had paid extra to get the whirlpool room so I wanted a credit of the difference between the room we paid for and a regular room. He first said that we could pack up and move to another room. We did not feel up to packing all of our stuff up and moving to another room and then unpacking so we declined that offer and said we would just take a credit for the difference in the cost of the rooms. He finally agreed and said he would refund the $20 difference. The next morning we go to check out and I asked for a copy of the bill and see that we were only given a credit for one night. I told him that there should have been a credit for two nights since we paid for it for two nights and didn't have the whirlpool either night. He said sorry he couldn't do anything about it so I asked for a manager and of course the manager was not available. Finally he agreed to credit the other $20 for the first night but hoped he wouldn't get in trouble. I don't think I was asking for too much. I had paid for something that they did not provide so I didn't feel as though I should have been charged for it. Also since we were in an ADA room it had a roll in shower. The shower curtain needs to be just a little bit longer. It barely meets the little lip that keeps the water in the shower basin; if you happen to bump the curtain while showering the curtain lands on the outside of the lip and water starts draining into the floor of the bathroom getting anything you have on the floor wet.
Most of the staff that we came in contact with were very friendly especially the gentleman who worked the front desk in the evening. We just didn't get the feeling that they were given the authority to fix a problem if it was a financial problem and there was no one around who had that authority.
November 14, 2013