Rated 4.2 out of 5 by 102
Rated 5.0 out of 5.0 by Michaele33 Very Good Service, Clean, Comfortable
During my stay the staff were responsive to requests, accurate with the reservation and billing, cheerful and welcoming. My room was clean and well furnished. The location is very good, within walking distance of restaurants and shopping and only a mile from historic Old Bastrop. Overall, a very nice place to stay.
July 3, 2015
Rated 5.0 out of 5.0 by LTC Williams Annual Celebration
Almost everything was perfect! My sister and husband booked a suite of rooms and were unaware of my IHG Rewards membership. However, when I arrived and provided my membership the hotel immediately accommodated my membership and made the adjustment. I always try to stay at this hotel when I am in Bastrop.
July 2, 2015
Rated 3.0 out of 5.0 by mikey5864 june 2015 bastrop TX
Don't stay in the more expensive rooms just get the regular room
June 30, 2015
Rated 5.0 out of 5.0 by TX lady43 good palce to stay
This is an excellent Holiday Inn Express. The pool is especially nice. Staff is very accommodating.
June 26, 2015
Rated 5.0 out of 5.0 by Fun4Jenn Quiet Room and Comfortable Bed
Only had a one night stay, in town for a family wedding in early June 2015. The room was clean, cool, comfortable and I enjoyed the pillows that indicated soft or firm. Made for a nice night's sleep. I was surprised that breakfast was offered even on the weekend. Good variety of choices to select from. It made it nice to grab a quick bite and hit the road to return home without the need for stopping elsewhere. The gentleman at the front desk was polite, knowledgable and made both check in and out a breeze.
June 23, 2015
Rated 5.0 out of 5.0 by getsome75 great hotel
great staff and very clean hotel would come back any time I stay in Bastrop.
June 22, 2015
Rated 5.0 out of 5.0 by Deuce1956 Nice outdoor pool, great staff.
The King suite was good with a comfortable bed, good water pressure and temperature control in the shower. The AC was difficult to regulate - it seemed like the thermostat wasn't working correctly, so we had to keep the fan speed on high to create airflow which made for a noisy room. It was 90+ the days that we were there, so maybe the AC unit was having trouble keeping up. The breakfast area was nice but crowded, with a good variety of breakfast choices.
Most of the front desk staff was friendly and helpful, but one young man seemed disinterested in being there. The fitness room had a little bit to be desired with a treadmill that shook when you ran on it and a mismatched set of dumbbells.
There are a few restaurants around the motel, but I would recommend going into downtown Bastrop for meals and a stroll through their Historic District. There is also a WalMart right outside the motel. Nothing that the HI can do about it, but the roads are a little difficult to navigate for a first time visitor.
June 13, 2015
Rated 5.0 out of 5.0 by Rebecca1234 Great Staff
At the front desk, Jason was extremely helpful. I made a mistake on my online reservation. When I called, Jason corrected my mistake and was very polite and courteous. When I arrived there was a severe thunder storm with heavy rain. After I checked in, I had to park my car in that awful rain. When I got out of my car, Jason was waiting for me at my car door with an umbrella! I have never received that kind of service at any hotel! Many thanks to Jason and his awesome service. He is an asset to your hotel.
June 3, 2015