Rated 4.4 out of 5 by 99
Rated 2.0 out of 5.0 by KRRoadWarrior Poor location and service.
This hotel turned out to be in a poor location that is not well kept and the staff was unfriendly, poorly dressed and inattentive to their guests. I would suggest that you avoid this hotel in favor of the much better hotels in the Omaha area.
September 12, 2014
Rated 5.0 out of 5.0 by raivin Great Location, Comfortable Room, Excellent & Friendly Staff
This hotel was very nice. It was REALLY hot when we stayed here and the a/c unit in the room worked perfectly. The room was clean, comfortable and the perfect size for the 3 of us. We enjoyed the pool and the hot tub as well. The breakfast was among one of the best we have seen. They have a pancake machine (instead of a waffle maker like most hotels have), breads, bagels, eggs, biscuits and gravy, sausage, juice, etc. It was a great value for sure! The front desk staff, housekeepers and the people running the breakfast each day were friendly and helpful. The location is perfect. It's right off the highway, but in a quiet area. Walmart is close as well as lots of restaurants and shopping. The entrance to Offutt AFB is also just a few minutes away. Highly recommend this hotel if you are in the area.
September 6, 2014
Rated 5.0 out of 5.0 by Wm. E. management response
He was apologetic when told about tissue and TV issues. Promised he'd look into extra points for stay as compensation. Said 10,000 but would have to get manager's permission.
September 3, 2014
Rated 5.0 out of 5.0 by Ray-22 Easy comfortable stay
Hotel staff was attentive and helpful. Room was clean and internet connection was adequate. Easy check-in and check out with no hassles. Evening beer, wine, and snacks were a surprise and enjoyed. Great place to stay.
August 30, 2014
Rated 5.0 out of 5.0 by Red1313 Great Staff, very caring
Really enjoy this particular HIE. I make it an effort to go there every time I'm in Omaha no matter what part of Omaha I'm going to be visiting.
They make me fill safe and secure. I always get great service from the staff and can depend on it being very clean and in great shape.
August 27, 2014
Rated 4.0 out of 5.0 by Jingjun HI EXP Air force
Wish there was mouth wash in room, nice free breakfast, would be nice if salsa and chesse offered to top eggs since they were bland. Overall more happy than most hotels within the brand.
August 26, 2014
Rated 3.0 out of 5.0 by Tridan Inattention to detail
Maid service was skipped one day and two wake-up calls were not accomplished.
August 25, 2014
Rated 3.0 out of 5.0 by jenmotherof4 humidity issue with room
our room was humid, the carpet felt wet. the room accommodated our family of 6
August 17, 2014