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Rated 4.4 out of 5 by 365 reviewers.
Rated 5.0 out of 5.0 by Excellent HIE Check in staff very professional and helpful. Great location. everything was near by October 3, 2015
Rated 5.0 out of 5.0 by Comfortable bed and great location We always stay at Holiday Inn Express in Boone. The staff is great and friendly. The rooms are clean and inviting. The beds are comfortable and the black out drapes make sleeping easy. The breakfast area is always stocked. October 1, 2015
Rated 4.0 out of 5.0 by Nice looking hotel and good location Suite was very large and the fireplace was a great addition. Also the bathroom was huge! September 30, 2015
Rated 4.0 out of 5.0 by Consistent Value while traveling Having never visited Boone, NC but entering the town after exiting a portion of the Blue Ridge Parkway, it was nice to see the familiar Green and White sign hovering at the skyline as dusk was setting in. Cold and tired from the days drive, I was looking for comfort and familiarity and having visited numerous Holiday Inn Express sites in the past, am aware of a certain amount of consistency from staff to cleanliness, room design and ultimately an exiting breakfast...not to mention the cinnamon rolls in the morning. Prices vary between locations but found this spot competitive, accommodations comfortable and a good way to end a days travel. September 29, 2015
Rated 5.0 out of 5.0 by Great stay.....ALWAYS! I stay at the HIE Boone on business many times throughout the year (30 ) and there is nowhere else I would even consider. The property is always well appointed, up to date, and clean. The free breakfast is always hot, fresh and has a good selection. Most importantly, the staff is second to none. Wonderful group at the front desk as well as the room attendants. Debbie and the gang always treat me like a king here. Check in / out is always fast and efficient. HIE in Boone is always like "home away from home". September 28, 2015
Rated 5.0 out of 5.0 by Great employees and comfortable room The hotel was a nice place to stay and the service was great beginning with our welcoming at check in. Very friendly and helpful employees that can help you with local places to visit and restaurant suggestions. Rooms were clean and quiet for a great nights sleep. September 28, 2015
Rated 5.0 out of 5.0 by Sleep As I stated in the survey, the bed was not quite as good as I was used to in Holiday Inn Facilities. I slept OK, but not quite as good as other stays. September 27, 2015
Rated 1.0 out of 5.0 by Poor Customer Service We stayed here for our trip to look at Appalachian State. First issue was went up to the room and the door was open and the light was on. The Front Desk did a good job of giving us another room. Second issue was the internet speed was slower than a 14.4 modem. I benchmarked it a few times. The response from the customer service manager was we rebooted the routers and boosted the speed. Don't believe boosting the speeds as I work in the IT industry. Third and most important issue was we got up Saturday morning and there was no hot water. One of their hot water heaters broke in the middle of the night. Why there was no sensor on it to let maintenance now it had broken is beyond me. I would not recommend staying here because of the response from their management. September 27, 2015
  • 2015-10-04T12:50:13.794-05:00
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