Rated 4.3 out of 5 by 109
Rated 5.0 out of 5.0 by jkfehjkfjklhnfo comfortable, convenient
very nice stay with family, snow tubing trip up the road, great location, great staff
January 9, 2014
Rated 5.0 out of 5.0 by Big Delicious Great place
I stay exclusively at HIEX when I go out of town and this one was at the top of the list for me. Loved that my room had a balcony I could go out on too. Staff was very friendly and courteous. In fact, the remote was dead on the TV and I called the front desk and I had fresh batteries under my door (per my request) in less than five minutes.
Very, very pleased and enjoyable stay.
January 8, 2014
Rated 4.0 out of 5.0 by Angel55 Good value, convenient location
Not a luxury stay but comfortable. Good breakfast, the cheese eggs were really good. The hotel was full and the staff and parking were a bit overwhelmed. There was no refrigerator, microwave or safe in the room. The in room coffee maker was malfunctioning. There was a desk and chair for added convenience. Free wi-fi performed as advertised. Good location, right in the heart of Boone with easy access to Appalachian and Sugar/Beech for ski options. Outdoor pool was closed due to winter weather.
January 3, 2014
Rated 4.0 out of 5.0 by Rootiekazootie Nice for a small town
Hotel was in a good location for our needs - Sugar Mountain skiing. Room was clean, simple, but nothing exciting. Beds were comfy. Maid asked us if we wanted our room cleaned each day - thought that was odd as isn't it just normal to do this?? Breakfast each day was good. No work out facilities, but access to a gym a few miles away. Front desk folks friendly and knowledgable about the area. Overall good stay.
January 2, 2014
Rated 2.0 out of 5.0 by APPAGradFam APPGradfamily
We stayed there 2 nights. The price was obviously jacked up due to graduation in the area. Having said that, at least we could get our room cleaned. It wasn't great coming home after being gone all day, to an un-done room. And when I went downstairs to the front desk to ask for towels, soap, etc, for our early departure in the morning, I got a few towels with attitude attached. No apologies, no extras, just a cranky young woman.
Then to go to bed with the most uncomfortable excuse for pillows any of us have ever experienced in our lives.... topped it off.
December 20, 2013
Rated 5.0 out of 5.0 by Alan25 Great Service & breakfast buffet
Last 7 years staying @ Boone Holiday Inn Express while volunteering at Operation Christmas Child. Great rate, great staff, great breakfast buffet, convenient location.
December 10, 2013
Rated 2.0 out of 5.0 by stilltraveler Staff was not pleasent.
The staff was not friendly on this trip to Boone. I have stayed at this hotel many times and have had great service until this time, (12/5/13). The staff is always very polite and eager to get us checked in. This time it seemed the staff did not want to be brothered when we came into the hotel. I will be looking for another hotel in the Boone area if customer service is the same the next time I stay in Boone.
December 9, 2013
Rated 5.0 out of 5.0 by GG10 Great place to stay
I stayed at this hotel when it was very cold outside. The only negative thing that I can think of is that it is very difficult to get the room a comfortable temperature. It was either too hot or too cold. I only stayed one night but I will definitely stay again if I need a hotel in Boone!
December 4, 2013