Rated 4.4 out of 5 by 144
Rated 3.0 out of 5.0 by Skid110 Nice room shame about the rest
Whilst I was given a free upgrade to a suite which the room was very new and modern. That is where the good review finishes.
There is only a choice of a few Pizza's for evening meal and on two attempts to purchase these the oven wasn't working.
The breakfast is a cold buffet no hot food at all.
Whilst there was a big thing made about the "Free internet to all" this was the worst internet service I have ever had.
The only place you could get a signal was the bar or foyer. Even then it was extremely slow.This did improve slightly at the weekend when there were less guests staying in the hotel.
The TV only has one English speaking Channel. Considering this hotel is mainly used by business people you would expect a wider range..
The was interactive TV so I expected to be able to get some reprieve using this but alas no due to the bad internet signal none of the interactive systems worked.
The room was very warm but as there was a temperature gauge and fan gauge I expected to be able to adjust it to my liking. No put it on cool and 10 degrees still chucked out hot air.I reported this to reception and they said as it was winter they heated the whole hotel to winter temperatures so if I wanted it to cool down I should turn off the heating and open a window.
Whilst the rooms are new fresh and modern the service is in no way similar.
March 30, 2015
Rated 5.0 out of 5.0 Bremen Flughafen
Sehr freundliches Personal.
Sehr sauber und gepflegt.
March 23, 2015
Rated 1.0 out of 5.0 Poor Internet
As business trip I expect and use internet service for my daily activities and the local internet service at the hotel is a disrespect to your customers. It is unacceptable to stay in Germany, the first economy in Europe, in a HIG Hotel and getting an extremely poor internet service.
March 17, 2015