Rated 3.7 out of 5 by 110
Rated 5.0 out of 5.0 Extremely helpful Staff
Staff couldn't have been more helpful and friendly. Only downside was that pillows could have been more comfortable.
December 9, 2013
Rated 4.0 out of 5.0 by laurengr86 Great staff!
This hotel was lovely and clean and comfortable as well as being a nice easy walk into the City Centre.
The best thing about my stay though was the staff. They were really helpful and intuitive. When asking where was good to go for food and drink, we had a run down of all the place in Bristol depending on what we fancied.
We were also permitted to check-in earlier and later, with no extra charge! I visit Bristol often and will definitely be staying in this hotel again. I will also recommend it to friends.
December 5, 2013
Rated 5.0 out of 5.0 by Peter96 Perfect Place to Stay
Had a excellent stay at the Holiday Inn Express in Bristol. Canno0t think of any complaints and the reception staff were absolutely excellent. For first time visitors to Bristol we needed a bit of guidance and receive wonderful help from Theresa.
December 4, 2013
Rated 5.0 out of 5.0 by mincepie Great overall experience
very welcoming staff.
once we had found the right hotel (as there are two Holiday Inns in Bristol)
December 3, 2013
Rated 4.0 out of 5.0 by Phili49 Convenient location, comfortable and clean
This hotel is convenient for the railway station and is on a busy road, so I asked for a room in a quiet location and was given a room at the back of the hotel which was fine. It was clean and comfortable. The complimentary breakfast was basic but more than adequate. The hotel staff were friendly and helpful and there was a relaxed atmosphere in the public areas.
December 2, 2013
Rated 1.0 out of 5.0 by neveragainnov2013 Very disappointing, worst Express I have visited.
Poor quality and service.
Breakfast was poor quality and the facilities did not work properly.
Shower did not work properly.
Air con and heating did not work and did not respond to the controls so the room was cold and uncomfortable to sleep in. This became very apparent in the early hours of the morning, Complaining to uninterested staff in the morning was pointless.
December 1, 2013
Rated 2.0 out of 5.0 by LPgf convenient for train station but not as comfortable as expected and not good for coeliacs/gf food
Pillows (labelled with choice of softness) were all hard and difficult to get comfortable on. Staff didn't know about breakfast foods that could be eaten safely if gluten intolerant, but did fetch tin of beans for me to check the ingredients. I asked about the in-house meals and was told they didn't know what was in the meals and so shouldn't eat any of them.
If I was arriving late by train it would be a good choice, and there is parking, but in future I would choose a hotel further away with more facilities.
November 27, 2013
Rated 3.0 out of 5.0 by Mickie900 Not very comfortable room no 606
Air condotion makes a Lot of Noise during the Night in OFF Position.
Very terrible. No sleep possible. So Bad .
November 24, 2013