Rated 4.3 out of 5 by 85
Rated 1.0 out of 5.0 by Frequent hotel traveller Paper thin walls - sleep close to impossible
As usual staff were good and trained - real issue is construction. Walls are paper thin. You can hear everything next door (conversations, tv, bathrooms visits). This is completely unacceptable and must be remediated. Sleep was a major challenge. Would never stay again.
September 2, 2014
Rated 1.0 out of 5.0 by Dr. Stuart Better to sleep in your car if you want to actually get sleep.
Front desk offered for us to purchase a "white sound" machine system which should have been our first clue...
Impossible to sleep due to highway proximity (window overhangs the 401). If that wasn't bad enough, we might as well have been sleeping with the man next door, as we could hear every breath he took, not to mention coughing and hacking sounds all night long. The walls were paper thin. We could also hear the sound of every toilet flushing above, below and beside us all night long.
We would have gotten more sleep if we had just stayed in the car on the side of the road.
If that's not bad enough, we were so upset, we left without cancelling our return stay and didn't remember until 7:00pm that day...but we did call and they charged us the extra nights stay since the cancellation policy deadline is 6:00pm . Unbelievable.
August 31, 2014
Rated 5.0 out of 5.0 by Grandparent Happy Grandgirls Loved the Pool
Great stay ... pool and hot tub was fun. Grandgirls enjoyed thier 'mini' vacation with us.
August 28, 2014