Rated 4.4 out of 5 by 30
Rated 4.0 out of 5.0 by KristaG 5 star staff and lovely hotel
The staff at this hotel could not have been nicer. When we checked in the staff offered my girls snacks and the breakfast staff were so sweet and attentive during our entire stay. Even the cleaning staff were so cheerful and lovely. The rooms were really large and clean. The only complaint I have was that we were on the 401 side of the hotel and I could hear every transport truck that passed in the night. Upon checking in I asked if there were any rooms available on the parking lot side of the hotel and they told me not unless I wanted to pay for an upgrade but they did offer me earplugs. I figured it would probably be fine as I had stayed at a Holiday Inn Express in Temple, Texas on the Interstate and didn't hear a thing. I already thought we were paying way too much for a hotel so I didn't inquire about the upgrade fee. Anything would have been better than having 2 nights of terrible sleep. I would absolutely stay here again and would recommend this hotel as long as you are not on the highway side of the hotel.
October 23, 2013
Rated 3.0 out of 5.0 by Txarlie14 Pillows killed my experiece
And without s decent sleep, everything else in a hotel gets affected.
October 13, 2013
Rated 5.0 out of 5.0 by Dawn57 Great 1st time experience Brockville Holiday Inn Express
Super clean suite, comfy bed and overall excellent hotel. Recommend the Holiday Inn Express hands down.
October 10, 2013
Rated 4.0 out of 5.0 by Frederick57 Clean rooms nice comfortable king bed
Room and hotel was newer and clean. Despite being next to the 401 highway the room was relatively quiet. Should use real eggs for the scrambled eggs at breakfast for all locations and ditch the pancake machines. Not good.
October 9, 2013
Rated 5.0 out of 5.0 by MrsRogers Fantastic
Best hotel and awesome staff! Everyone here is so helpful and the cleanliness is unbelievable! Will be back and will recommend to friends & family!
October 3, 2013
Rated 5.0 out of 5.0 by wahmjh Comfortable stay
We had a very comfortable stay both on Sept 26 and on our return trip on Oct 6. Really appreciate having both soft and firm pillows.
The staff were all very friendly. The only downside was the omelette which was like rubber.
No doubt we'll overnight with you again on our next Ottawa trip.
October 2, 2013
Rated 2.0 out of 5.0 by Coote Im a regular
I am a regular at this Holiday inn and I was very disappointed this time for various reasons.
Bed was uncomfortable, pull out bed was terrible noise from front of hotel was loud and constant.
I had a skunk smell go through the room and lasted for quite some time, I know it is not there fault a skunk sprayed outside but I thought ventilation would not bring it in that much.
I will probably change hotel brands for my next visit...sorry Holiday Inn I have been a loyal customer for a while now.
Since I cant select would neither recommend or not recommenced I have written it.
October 1, 2013
Rated 5.0 out of 5.0 by JOGLI Holiday Inn Express - comfy and clean
I liked the hotel. Comfortable and clean. Great Bathroom.
Would definitely recommend.
September 10, 2013