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Rated 3.9 out of 5 by 29 reviewers.
Rated 5.0 out of 5.0 by Convienient location We were tired of the car, and trying to find things, so the location right behind 2 restaurants made finding diner just a matter of a short walk! Typical Holiday Inn Express, nice room with a fridge and microwave, but no ice machine with the soda and candy machines, I am guessing a hike to another floor would result in finding the machine, but we didn't really worry with it. January 14, 2014
Rated 5.0 out of 5.0 by Wonderful staff! The night staff was kind enough to help us as we just drove over 12 hours in wind, rain, hail, ice and you name it ..... We had an "Elf on the Shelf" emergency and the night staff just took it over and handled it. We had a nice note under our door in the morning, addressed to our girls, and a hidden elf in the breakfast area awaiting their visit. We were so tired out and your staff just took the "elf" and made it happen. THANK YOU! December 30, 2013
Rated 5.0 out of 5.0 by Upscale Customer Service We stayed 6 evenings and the Accomodations were great. The staff is very friendly. We had a nice Breakfast every morning and in the evening there is Wine or Beer and a Hot Snack. Like a 5 Star Hotel, only more homey. The place is so clean, you can see every one is dedicated and taking pride in their Hotel. I would recommend this Hotel, if one is visiting Burleson, TX. December 9, 2013
Rated 3.0 out of 5.0 by Room Care The maids left cleaning material (feather duster and rags) in the room after they cleaned. They also did not throw away empty bottles. They left a dirty wash cloth on the bathtub. The staff is still very friendly an helpful but the maid stuff cannot be overlooked. This is usually one of my favorite hotels but not the last trip.. October 31, 2013
Rated 5.0 out of 5.0 by Frequent guest I stay there a lot and the only change I would make was to make it non smoking. Really the only time it bothers me is in the hallways. Just a personal choice. I still like to stay there as it is convenient and no problems. October 14, 2013
Rated 1.0 out of 5.0 by Awful! Smoking room when nonsmoking requested This was an awful experience for my family! I had booked/requested a nonsmoking room & noted that we were arriving late. The only room left was a smoking room. It smelled awful. We couldn't even circulate air because the AC was broken. We had to crack open the window but that left us cold because it was the first evening that a cold front had come thru Texas. My nephew ended up coughing for days! We didn't rest much and left as early as we could so that we could stop breathing in the nasty smell. We paid to much for the little rest and miserable experience. Be careful to choose this place. October 14, 2013
Rated 1.0 out of 5.0 by not good I asked for non smoking room I was put on third floor the whole third floor smelled like an ashtray to include my room. TV did not work. I was not greet as a member although I gave her my card. If this was my first HIE , I would never stay at another one. October 4, 2013
Rated 5.0 out of 5.0 by Staff Is awesome! Always friendly with a smile they are always there to greet you when you walk in. September 27, 2013
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