Rated 1.0 out of 5.0 by joltn7 Dirty Rooms
The cleaning person clearly did not clean the room that I was given. There was used birth control devices in the bathroom upon entering the room. They granted us another room, but the staff was not the least bit apologetic. They were not particularly concerned about what we discovered. I would not stay here until they get their act together.
May 14, 2013
Rated 1.0 out of 5.0 by Jakeman Wrong room and no water pressure
I booked a king suite and was given a room with 2 queens. There was no apology from the staff. Just "They overbooked us so I gave you 2 queens rather than a king. They do that to us all the time. I don't know why. There is no water pressure. I had a co worker in another room who experienced the same thing. The shower gives that shrill noise due to no water pressure. You literally have to hold the lever up while you are showering or it goes back to bath water.
February 19, 2013
Rated 5.0 out of 5.0 by ItsDave2013 Service makes the difference
This is a good property, in a nice location, and continues to be well maintained. There are other hotels in the area that are comparable. What sets this hotel above the competition is its staff. In particular, front manager Will stands out as a superb representative for Holiday Inn Express. He is welcoming, friendly, accommodating, and just downright helpful. Because of him, we'll be back!
February 15, 2013
Rated 3.0 out of 5.0 by ckstl Usually Great, But
Usually everything is great when I stay here, but this last time maid service didn't pay attention to the tub. There was two sets of shampoo/conditioner along with used soap in the tub. Hope the next guest didn't have 3 set sitting in there!!!
February 13, 2013
Rated 5.0 out of 5.0 by Traveler300 Excellent Hotel
I have stayed in a lot of Hotels as I Travel
This is one of the Best - I have been in Burliton before at different hotels- This hotel beats all- Perfect beds-Great personal- and I love it when all answer me by name-
Food was great- Hotel very clean-and price was right
January 25, 2013
Rated 2.0 out of 5.0 by duffy888 Noise
I stayed in a room that was on the backside of the motel and had to listen to what i believe was fan motors all night. This is the seconed time I have been on the backside with the motor noise so I know it was not just a one time thing. The frontside is a lot better..
January 19, 2013
Rated 3.0 out of 5.0 by UncleJames57 Slight disappointment
I was disappointed when I checked into this mostly-vacant property as a Platinum member and was assigned a standard room with 2 queen beds as opposed to a room with king bed or an upgraded room like I get at all of the other properties.
January 16, 2013
Rated 5.0 out of 5.0 by burress100 very comfortable bed and excellent service.
very friendly and courteous and will do anything to make your stay as comfortable as possible.
January 16, 2013