Rated 3.5 out of 5 by 36
Rated 4.0 out of 5.0 by pegster08 Room okay but great bed
The room was okay...we were there one night. We chose this hotel because it was on our route and included free breakfast. There was no acknowledgement of our Priority Club membership at check in and no special parking area. The room was clean and the bed was very comfortable. The bath tub floor was really high and when you showered, you almost reached the ceiling....also had high countertops which looked like they were placed over top of the existing counters. So this appeared to be an older hotel that had been remodelled. It wasn't as nice as some of the Holiday Inns where we stayed on this trip, but was clean and comfortable. Breakfast could be improved with a new egg dish.
November 15, 2013
Rated 3.0 out of 5.0 by Snaggy Uncomfortable bed and heater malfunction
Not the greatest experience. Staff very friendly and hotel was clean. Bed very hard and heater did not work properly.
November 1, 2013
Rated 5.0 out of 5.0 by redman71 Great place for a nights rest!
Stayed here about 8 years ago and had a great stay! Still an excellent place and would recommend it to all!!
November 1, 2013
Rated 2.0 out of 5.0 by Butcherboy BEGINNING TO BE RUN DOWN
Hotel is beginning to look worn and carpets are beginning to be worn. The couches in the suites are very uncomfortable to sit on and are tacky and stained. The smoking area for smokers is right outside of the lobby entrance door so when you enter and exit, you get bombarded with the smell of cigarette smoke. I am considering staying elsewhere when I come to Burlington. Really disappointed.
October 28, 2013
Rated 4.0 out of 5.0 by cndz2men Comfy beds
The front desk staff were very helpful & pleasant. They even found us a non-smoking room when we had booked a smoking room due to availability. Rooms staff did a great job & checked with us daily to see if we needed service. Hot Tub needs service but was tolerable for old achy joints.
October 28, 2013
Rated 4.0 out of 5.0 by rarefine Great Location
Great location and very nice hotel- breakfast needs more selection-pool area dark-the rooms shake for some reason-lamps vibrate???? Usually get a drink and a snack being a priority member but just got bottle of water.
October 23, 2013
Rated 4.0 out of 5.0 by Clyde63 CJ
My stay at Burlington was very enjoyable due to the fact that the service and comfort that I received at your hotel. The people and employees were very helpful, cordial and friendly. I would recommend this hotel to all my friends and co-workers if they ever travel to burlington. Thank You all for everything.
September 20, 2013
Rated 3.0 out of 5.0 by bsmith36 Room had some issues, but still decent property overall
I was in one of the suites with the jacuzzi tub. The room overall was fine and things like the hotel noise level were fine too. Breakfast was the typical HIX offerings, though the pancake machine was broken at the time we were there. The staff was courteous and let us store our luggage behind the counter for the day since we were too early for check-in and had a full day planned.
My big problems were the "fit and finish" of the room. The light fixture above the tub was hanging out of the ceiling, dangling by the wires. The hot water in the sink didn't work. The bathroom vent fan made a horrible racket. I knew the hotel was full so I didn't bother asking for a different room.
At checkout, my bill reflected a significantly higher rate than my reservation shows, so I'll be waiting to see what rate I actually get charged. I commented on this and was given a different sheet that shows the reservation rate, but still has the higher final number.
Overall, the hotel is a pretty decent property but the room could use some maintenance. I certainly don't remember having any problems the last time I stayed here.
September 4, 2013