Rated 3.9 out of 5 by 136
Rated 4.0 out of 5.0 by Lee842003 Great service
The stay was great. Staff here always friendly and willing to help at anytime. Very close to restraunts and entertainment. Bed was very comfortable to get a good nights rest. Room are very nice. Over all the stay was good. If I did come back to this area I would definitely want to stay here.
March 24, 2015
Rated 2.0 out of 5.0 by gspo IHG Points!!!
If IHG had another hotel in the area I would stay there. This place has gone downhill the last couple of years. Staff is always new, breakfast is not always fresh. Rooms have a lot of construction workers staying there and have not been deodorized enough. The company I work for pays for my room, so If I didn’t get my IHG points I would stay somewhere else. Just disappointed because I know what a Holiday Inn is supposed to be like. I absolutely love Holiday Inn but this location is at the very bottom of my places to stay.
March 16, 2015
Rated 2.0 out of 5.0 by Icyurnvs65 Suprisingly Dissappointed
I travel to the area monthly and have been staying at a different chain for the past year but thought I'd give the Holiday Inn a try for something different. I haven't been overly impressed with the Other hotel. I am an Elite member of both due to my travel for work and have enjoyed stays at both brands all over the world. Unfortunately my experience at the HIE in Burlington was not the usual standard I have come to rely on from Holiday Inn. I had a nice room with living room, 2 queen bedroom and a kitchenette. There was an overall lack of furniture in the bedroom area, it could use a couple of chairs and a table to set stuff on, the WiFi was very slow, the TV in the bedroom was missing the power cord and the shower curtain in the bathroom was broken so water went all over the floor when taking a shower. While these weren't positives for the hotel the real reason for my rating is that on day 1 when I told the front desk about the shower curtain and power cord for the TV, they weren't addressed or fixed in anyway during my entire stay. It's not so bad to have a problem, it is bad to not address it. Back to the other hotel for me....
March 15, 2015
Rated 5.0 out of 5.0 by Dopplebocker Great Place to Relax!
We always feel special here, the staff and management are great!
Feels a little bit like "Home".
March 5, 2015
Rated 5.0 out of 5.0 by ccshine68 Customer Service FIVE STARS!!
On my stay in Burlington, I had misplaced my jewerly.. the staff at this hotel was Fabulous! Everyone came to my rescue immediately !! They were very helpful and showed true concern. My jewery was found and they staff had great customer service. I look forward to my next stay at this hotel:)
March 1, 2015
Rated 4.0 out of 5.0 by Timmerr Awesome front desk staff. Clean and quiet room!
Great hotel! Location is very close to casino. Would recommend to anyone.
February 22, 2015
Rated 4.0 out of 5.0��by gpgtp96 Great night sleep
I found this location to be great and fair price, along with exceptional staff.
February 9, 2015
Rated 5.0 out of 5.0 by BRLTraveler Great Service
Friendly staff - made you feel at home and thanked for your stay. Lobby, common areas and room spotless
February 9, 2015