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Rated 3.9 out of 5 by 84 reviewers.
Rated 3.0 out of 5.0 by Limited workout room space The workout room was small. There were not any wipes for the machines. The water cooler did not work. We had to ask for a late check out time though we are IHG members. We wanted to wash some clothes they did not have any supplies though the sign stated the front desk had the detergent. We had a King size bed the room was comfortable. July 17, 2014
Rated 1.0 out of 5.0 by Wet floors. I had requested a handicapped room two weeks earlier. When I arrived no handicapped rooms were available. Instead I was offered a room with a wet carpet. This covered about 1/3 of the room. I have stayed with Holiday Inn for so many years I can't remember how many. I was told this was the best they could do. YET other people checked in after we did. And I listened -they were not IHG preferred members. How is it they get a clean and dry room yet I am offered a wet room? This room should have been taken out of the inventory and not given to anyone, let alone a preferred guest. No offer was made to compensate me for this room. They happily charged me the full amount. The pillows were too soft. The pillow cases did not fit the pillows. The breakfast area has had NEW containers with covers installed so you have to use two hands to get your food. The problem is there is no place to put your plate so you are left trying to balance your plate on the food container and holding it with your body while holding up the lid on the food to get the spoon in and out of the container. July 4, 2014
Rated 5.0 out of 5.0 by clean and comfortable very nice great staff food had not meant my expectations June 26, 2014
Rated 3.0 out of 5.0 by Wireless not working The wireless internet connection was not working and no one on the property seemed to have any idea what to do about it. I had business e-mails that I needed to get out so had to go to another hotel nearby to use an internet connection. June 24, 2014
Rated 5.0 out of 5.0 by Quite room, great beds and wonderful service The place was great, the staff was friendly and helpful and the night stay was great. Clean rooms at a great price. We have stayed at the place before and when we travel that direction, make a point to return to this place. June 18, 2014
Rated 5.0 out of 5.0 by IHG Hotels I travel every week, almost exclusively staying in IHG. The HIEX in Byron, GA has become one of my favorites. It's all about the staff. They act like I am a life-long friend. They all have become my friends. Plus they are one of the few hotels that still have smoking rooms. Thank goodness! June 10, 2014
Rated 2.0 out of 5.0 by Dirty This is the nastiest hotel I've stayed at in the United States.... June 3, 2014
Rated 5.0 out of 5.0 by Framily Each time I visit the Holiday Inn Express in Byron it feels more and more like visiting family. Everyone at the hotel knows my name gives me a very warm welcome upon my arrival. This has become a friendly family to me during my business travel. The desk personnel are especially helpful and work hard to satisfy anything that comes up, including last minute changes in my travel plans. Telephone reservations are completed flawlessly and in minutes. They are continually upgrading their facility. Most recently they upgraded and revamped their breakfast area with the latest appliances and a newer, healthier choice of foods. I travel to many different cities and many different hotels; but when I am about to arrive in Byron a smile grows on my face... I'm about to see framily! May 19, 2014
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