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Rated 4.0 out of 5 by 131 reviewers.
Rated 3.0 out of 5.0 Disappointment After a long day of travel, we stopped at the Holiday Inn Express (as it is always my number one choice). All we wanted to do was get to the room and order some pizza and sleep. When I called down to the front desk to inquire about pizza availability she said there was two in the area and they were within 5 minutes. I asked for the telephone numbers and she said that she did not know them and I would have to look it up in the phone book. Additionally, when I asked about how to get to the pizza palor, she said that she did not know that either that it was only in the next town, by the way was more than 5 minutes. One other thing was the way the front desk clerk was dressed; the uniform was too large, and her demeanor was less than ethusiastic I will not recommend this stop to anyone, nor will I stop there again. In my book this service and hotel gets a 3 star. November 18, 2014
Rated 2.0 out of 5.0 by Disappointed Staff was terrible. Bicker and complaining with and about each other. Even after a sizable gratuity, desk wasn't even wiped off. Not treated as a platinum or asked if points was my except able choice November 17, 2014
Rated 5.0 out of 5.0 by Dynamite Inn Well located, easily accessed. No traffic squeeze. Staff is friendly, efficient and exceptionally fast. No messing around, Room was ready, everything worked. Great end to a long day of travel and a good nights sleep. We will be back,. Needs a hot tub inside. The staff makes an effort to NOT put people immediately next to each other if the hotel is not full. Good move. Quiet November 15, 2014
Rated 2.0 out of 5.0 by A Disappointment! We have been guests at other HIE hotels in the past November 13, 2014
Rated 5.0 out of 5.0 by Great for an overnight stay This is an older property so not as fancy as the newer hotels but perfect for our overnight stay. One thing that is different from other properties is that there is ice and laundry on the 1st and 3rd floors but not the 2nd or 4th floors. The space is there but no equipment. They made up for it by having Chobani yogurt available at breakfast :) November 12, 2014
Rated 4.0 out of 5.0 by breakfast The Breakfast was not what we have been accustomed at other Holiday Inns. November 12, 2014
Rated 5.0 out of 5.0 by Byroin, GA Very good Holiday Inn Express. Convenient location, great staff, room and breakfast. November 12, 2014
Rated 5.0 out of 5.0 by Excellent Experience From start to finish, our stay at this property in Byron, GA was excellent. Our room was clean, comfortable, and the temperature perfect for sleeping. Our bed was just the right level of firmness and having both soft and firm pillows was a plus! Our breakfast in the morning was delicious and just the right amount of food to get our day fueled and us on our way to the next leg of our journey from Knoxville, TN to Orlando FL. We recommend this property and will stay there again if our travels offer a need in the area of Byron, GA. My only "con" to staying at this property was very little - actually no special benefit for being an IHG Rewards Club Member. At other places we have received gifts, comp. bottles of water and fresh cookies. Here there was nothing. November 8, 2014
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