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Rated 4.2 out of 5 by 175 reviewers.
Rated 5.0 out of 5.0 by cardiff recent business trip- general very good hotel, staff excellent. room average, only two negative bits about my stay- 1. one of the cups had not been checked when taken out the dishwasher- still had stains at the bottom-but staff soon changed it ,wen asked. 2. the shower curtain did not keep water in the shower- and I ended up with loads of water on the floor- but the huge towels provided soon sorted the water out !!! July 20, 2014
Rated 5.0 out of 5.0 by Great location for airport This hotel is a 10 minute walk from the airport but they also have a courtesy mini bus for guests. I had an early check out at 05-00 a.m. and the first question I was asked at check out was if I required this service. The bus driver was with me within two minutes. It is an excellent service. I only gave the hotel a medium grading for sleep quality, but this is because I am an insomniac and nothing to do with uncomfortable beds or too much noise. Highly recommendable for early morning flights if you cannot get to the airport that early. Also, the bus from Cardiff Bus Station stops outside of the hotel, which I used the previous evening. At the time of my check-out the breakfast is only pastries, toast and fruit which starts at 04-00 a.m. The cooked buffet breakfast, I believe, starts at 06-00 a.m. July 18, 2014
Rated 4.0 out of 5.0 by Great staff, close to airport Staff were efficient, friendly and professional. Location is very close to the airport (5 min walk) and connected by airport bus with Cardiff. Facilities are good, internet a little slow. Price was very high but then for some reason all the hotels in Cardiff were booked out... supply and demand I suppose. July 18, 2014
Rated 4.0 out of 5.0 by Visit 4th July 2014 The reason I chose to use the hotelwas for its convenient, quality service from past experience and value. Overall, I have never been disappointed by this hotel. Thank you July 15, 2014
Rated 4.0 out of 5.0 by Consistant good quality stay Using the airport or visiting the area -great value hotel with attentive/friendly staff. Request a quite room and that is what you get! Comfortable room - and a good breakfast. We are regulars because of all the above. July 14, 2014
Rated 4.0 out of 5.0 by Great way to beat the travelling to airport stress What a great way to start when you have an early flight totally took away the stress and wonderful for ease of parking. July 11, 2014
Rated 3.0 out of 5.0 Golfing overnight stay I missed the entrance to the car park on first approach, but easily got back. Then parking was a bit tight, but found a spot. Had to wait a bit to check in as the people in front seemed to take ages and there was only one guy on reception. Room was fine. Evening meal choice a bit dire but a member of staff recommended the curry and he was right. All the front of house staff were great. Friendly and helpful. Food came quickly.. Towels a bit mean, but everything else did what it had to and the price was good. Shower really good. I don't mind not having a bath, the shower was a good size and good water supply. TV channels had plenty of good choice. July 10, 2014
Rated 1.0 out of 5.0 by Service Poor, Damp room, Airport Collection not completed The Room provided had no air extraction, or opening window as it was on ground floor. Result was a musky Smell Airport delivery & collection service was offered, only Delivery, no collection was made "as they did not have a driver" no note of alternative arrangements was posted at the airport. When a refund was request " No chance of that happening" was the response from the Hotel Manager. No apology was offered until insisted upon; Staff unable to handle complaint of a nature that they considered outside of their control. July 7, 2014
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