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Rated 4.2 out of 5 by 128 reviewers.
Rated 5.0 out of 5.0 by Great Hotel This is a great hotel for a stop over if you get in late at the airport. Clean, warm, comfortable and relaxing, and parking right outside the front doors so you don't have to drag your luggage too far. It was also great being able to check out late. February 28, 2014
Rated 1.0 out of 5.0 by Total disaster!!! I had a dreadful experience at this hotel. In my room only a few surfaces were bothered to be cleaned. If you look at the picture of the rooms you see a large red picture above the bed, so after I lifted my mattress onto the bed, because it was hanging off, I took a closer look, to begin with I thought the surface was textured but no it was a complete sheet, yes sheet of dust. This made me a little curious as to the rest of the room, the inside of the long light on the wall was in the same state as was the tops of the sockets and other surfaces. It was clear that these had not been touched for several months. So decided to have a shower, the temperature knob came off in my hand and the water was scalding my feet, I called front desk and someone came and gingerly placed knob back on but fell off again as soon as he left. Finally I got into bed and the water pipes must have been behind the headboard which clicked continually ALL night. At 4 am I went for breakfast which was fair. I spoke to the gentleman on the desk and I gave him my email address and Spanish phone number for the manager to contact me, which to this day 2 MONTHS later I have had no contact from her, maybe it's because when they gave me the bill they had my address wrong!!!!!!!!!!!!!!!!!!! February 27, 2014
Rated 4.0 out of 5.0 by Sheep, rabbits and a sea view A lovely stopover location with jovial staff, an invaluable little bar and if you look hard, a sea view. Great value and wonderful to enjoy fresh air when leaving at 4.30am with the smell of sheep in the air and rabbits roaming the car park. It made an early morning flight from Cardiff a pleasant, peaceful experience and it was wonderful to have breakfast laid on so early in the morning. February 26, 2014
Rated 5.0 out of 5.0 by Always happy We stay at the Cardiff Airport Holiday Inn regularly. We are greeted warmly and are made welcome . The staff are eager to help wether it is by bring extra linen to the room for us or supplying us with information. The rooms are clean and comfortable and the breakfast is excellent. Overall I would highly recommend this hotel as best value for money. February 20, 2014
Rated 2.0 out of 5.0 by Could be better As an airport hotel I'm looking for 3 things: a comfy bed, a quick and nice breakfast plus a quick journey to the airport. It's a shame but this hotel failed on all accounts. The bed was probably the worst I have slept on, lumpy, soggy and just plain awful. So hardly any sleep! The pre 6am breakfast is just continental (which is fine) but everything was stale and not edible. The breakfast room was freezing and everyone was sitting wrapped in coats. The shuttle to the airport was full when we checked in, but we were promised a taxi to the airport which did not turn up. The staff on the desk were not very useful trying to sort this out. However Andy the shuttle driver was a star. He sorted us out and got us to the airport in the end. Friendly, helpful and showed initiative! February 19, 2014
Rated 5.0 out of 5.0 by Great room, brillliant service and friendly staff Second time of staying at this Hotel in short space of time. Both times staff have been very friendly as well as helpful. Will certainly stay here again if in the area. February 16, 2014
Rated 5.0 out of 5.0 by Lovel hotel and staff This is a lovely hotel. Check in was fast and efficient. The room was comfortable and well decorated, and the bathroom was well equipped. The hotel was spotlessly clean. The inclusive breakfast was superb. Hot and plentiful. We couldn't fault it. The staff were all very friendly and efficient. We had left something important behind in our room after check out. The staff went the extra mile to contact us, so that we could retrieve it before we left the area. We will definitely use the hotel again. February 8, 2014
Rated 5.0 out of 5.0 by Always a great experience. Welcoming staff, good size rooms. Breakfast choice good. Excellent location for the airport and very good price for parking whilst on holiday. Have used this hotel many times and recommend it, especially if you need parking during your holiday. Shuttle transfers included. February 3, 2014
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