Rated 4.2 out of 5 by 191
Rated 5.0 out of 5.0 by Brownie1752 Stay and Park experience
My wife and I find it so relaxing to use the hotel prior to flying on holiday. The stay and park is a great idea and is now part of our holiday planning.
August 29, 2014
Rated 2.0 out of 5.0 by Roachie Not the Best
Experienced practically no sleep during the nights stay. Caused by dogs barking outside the bedroom door and the fire alarm going off every hour until three thirty in the morning.
When I explained these problems to the reception staff in the morning, they appeared completely disinterested and offered no form of an apology whatsoever. Breakfast was not a cooked breakfast as expected, but continental, the cooked breakfast was not served until later, which was not explained to me on booking.
August 28, 2014
Rated 1.0 out of 5.0 by Huwgog Poor overall experience
Poor service - eventually changed our room on the second time of complaining. Originally wanted to give us a smoking room - we didn't even know such rooms were still available. The beds were uncomfortable. The room was cold. Certainly not up to the standard of other Holiday Inns I have stayed in. I will not stay here again.
August 27, 2014
Rated 2.0 out of 5.0 by Dutch-SFI Staff handled a poor situation well
Not my best experience of a Holiday Inn with very disrupted sleep( Fire Alarm activation/fault).
Appreciate it was a fault but upon Check Out i would have expected the staff to clarify and offer apologies for this. Not happy to also receive a 100 Pound fine for Parking from Parking Eye.
August 26, 2014
Rated 3.0 out of 5.0 by Bethylou Convenient, with good in-house service.
Getting to the hotel from the airport was confusing and stressful, but getting to the airport from the hotel was great. The front desk staff were wonderful, helpful and responsive. The bed was somewhat soft. Our room was near the lobby, and a bit noisy in the early evening, but later on was fine. All the room amenities worked and the space was adequate for our needs.
August 22, 2014
Rated 5.0 out of 5.0 by jthom1 friendly staff, good nights sleep before flight, comfy room
friendly staff, good nights sleep before flight, comfy room,
August 15, 2014
Rated 5.0 out of 5.0 by scottikin good all round service with comfortable room
Very helpful and friendly staff at reception and bar etc .We were also impressed with the comfort of the bed .Also the price was good value as it also included a full and varied breakfast .
Will recommend to friends and family and hopefully stay again.
August 14, 2014
Rated 5.0 out of 5.0 by Cardigirl An excellent stay
We have stayed at this hotel on two previous occasions and each time have received excellent service and value for money. The rooms are always clean and appealing, and the beds comfortable ensuring a good nights sleep. The majority of staff are friendly and efficient, particularly the check-in staff and shuttle driver. Food is basic with limited choice but is edible and fairly priced. Pool tables and an air hockey table coupled with vending machines ensure that overly-excited children can be kept entertained! In sum, an excellent hotel and highly-recommended.
August 4, 2014