Rated 4.1 out of 5 by 121
Rated 4.0 out of 5.0 by Kaymar53 Cardiff Bay pleasure
This hotel is in a fantastic location and the staff are brilliant. It is good value hotel with no frills or fancies but every-thing you need. I would recommend it at the price. Enjoy!
November 28, 2013
Rated 5.0 out of 5.0 Great service and welcoming staff!
A lovely nights stay despite noisy neighbours. Lovely breakfast and nice atmosphere!
November 25, 2013
Rated 3.0 out of 5.0 by HMCF Good Stay
Ticked all boxes, what a hotel should be for a short stay. All the basics were there.
November 24, 2013
Rated 5.0 out of 5.0 by SteveT57 So very friendly
I arrived for a 5-night stay on the night of a rugby internationa. With all rooms full to bursting I expected a disturbed night. Thankfully, of course, the rugby crowd is so much more pleasant than the soccer mob. I had a good night, as were the next 4.
This really should be a hotel where other staff get sent to find out how to be so very friendly.
Three problems, none show-stoppers.
The online system suddenly started to tell me that the overall cost had almost trebled, but a call to Barry on reception and all was sorted.
The pillows are getting a bit hard.
As others have noted, the heating in the rooms could do with a boost.
Without all the smiles, my score could well have been lower.
November 18, 2013
Rated 5.0 out of 5.0 by powell74 Enjoyable Stay
Only stayed the one night, had a lovely welcome as soon as we walked in and the staff were polite and helpful, the room was a tidy size the only little thing I could complain about is that the heating was not the best. Good breakfast choice. Worth considering if you are staying in Cardiff.
November 7, 2013
Rated 3.0 out of 5.0 by Louise54 Good location
We were visiting Cardiff to go to the theatre at the Millenium Centre, therefore the Holiday Inn Express was in a good location, half way between the Millenium Centre and the centre of Cardiff. We were then able to explore Cardiff the next day.
The check in staff member was very welcoming and gave us a map and pointed out things to do, which was very helpful as we were there for such a short time. We were also able to leave the car in the car park until our departure for £5.
November 5, 2013
Rated 4.0 out of 5.0 by Jonesy74 Excellent Staff
The stay was made by the staff and the helpful and accommodating attitude. We were unlucky enough to have a leak in our room due to the bad weather and what I can only assume was a leaky roof, the staff were very helpful with me moving me and my family at 03:30am as quickly as possible.
The only down side I found with the hotel was the lack of dining space breakfast time was a bit like a cattle market, far to small for a hotel of 300+ rooms.
The breakfast choices were very limited with only sausages, baked beans and scrambled eggs which by the third morning was not what I was wanting.
November 3, 2013
Rated 1.0 out of 5.0 by AEMKS Breakfast
too disgusting for words croissants like sandpaper no cerial to choose from tinned grapefruit beans dry, need I go on?
November 1, 2013