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Rated 4.2 out of 5 by 241 reviewers.
Rated 5.0 out of 5.0 by Attentive Staff I did not make correct bus reservations regarding a day trip to Liverpool. Consequently, I thought about renting a car. Kay went above and beyond to secure an auto for me, even though, in the end, I decided against it, Kay did everything in her power to assist me...simply awesome, amazing! August 16, 2014
Rated 4.0 out of 5.0 by Cardiff bay A very nice, clean hotel that although is a budget hotel seems a lot better than other budget hotels. August 16, 2014
Rated 5.0 out of 5.0 by Excelent stay Staff were extremely friendly and helpful. The room and hotel generally was clean, modern and comfortable. Good parking facilities and short walk to a variety of restaurants. I would certainly recommend this hotel. August 13, 2014
Rated 5.0 out of 5.0 by Great location and reasonable price This is a group trip, booked to coincide with a sea fishing day in Cardiff Bay. The hotel is convenient for the event location, provided good services and facilities and was excellent value. August 13, 2014
Rated 5.0 out of 5.0 by As Always , Brilliant Services From Your Staff This is the forth time we have stayed at this Hotel This Year ,The Rooms are alway clean & tidy and Hotel is spotless , Breakfast variety is very good . This is a good hotel & real value for money. August 11, 2014
Rated 4.0 out of 5.0 by Good location.easy walking distance the Mermaid Quay and City Centre The hotel is a in a very good location .The beds are comfortable and there is no traffic noise at night. The room was a bit crowded with three adults in it but the facilities were good. The staff were very friendly and helpful. We would recommend this hotel to anyone wanting to stay in Cardiff. August 9, 2014
Rated 4.0 out of 5.0 by Not as good as Swansea East! Having stayed at the HIE Swansea East the night before, this hotel, though good, suffered in comparison. The Wifi was weak so I used 4G on my 'phone and tethered the tablet. The room was clean (as always) but a little tired. The bed seemed to have collapsed a bit in the middle and was not the most comfortable. There was a restricted breakfast choice - no muesli, no big bowl of plain yoghurt and poor choice of pastries. The area around the hotel is a bit untidy and run down despite having been redeveloped a few years ago. Despite the above, this was not an unpleasant experience and the staff were helpful and cheerful. August 9, 2014
Rated 4.0 out of 5.0 by Very nice stay Everything very good except bed mattress could be better and aircon needs servicing August 9, 2014
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