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Rated 4.3 out of 5 by 391 reviewers.
Rated 4.0 out of 5.0 by friendly helpful staff Very well located hotel with comfortable rooms, and extremely helpful staff. handy to park car in car park but extra charge for this. Breakfast is poor with very little hot food save for scrambled eggs and sausage, but plenty of cereal, toast etc (avoid the rock hard stale croissant). 10 minutes walk to city centre and ideal for visiting Cardiff Bay and theatres etc May 20, 2015
Rated 3.0 out of 5.0 by Great room poor restaurant The hotel room and facilities are fine, the staff are friendly, welcoming and helpful but we wouldn't stay here again. I expect a hotel to have everything needed to make a comfortable stay and whilst the room is superb with all the things you need there is no real restaurant in this hotel. It is to my mind an expensive B May 20, 2015
Rated 5.0 out of 5.0 by great staff staff at the hotel were helpful at all times, the room was clean and tidy and the hotel was quiet at night May 19, 2015
Rated 5.0 out of 5.0 by Freindly Staff Friendly Staff helped make this a pleasant stay. Comfortable nights stay. Location seems to within blocks of apartments, so make it a quite nights stay. May 18, 2015
Rated 4.0 out of 5.0 by Another Great Night with Holiday Inn The Holiday Inn Express at Cardiff Bay is an excellent place to stay. It is in a quite area on the edge of an old wharf adjacent to a Pub/Restaurant. Mermaid Quay is a short walk away with lots of Bars Cafe's and eating places. In the opposite direction the City centre is a 15/20 minute walk away and the staff were very helpful with directions and recommendations for our evening stroll. They also gave us Directions for our destination the next day to the National History Museum at St Fagans which is highly recommended with buildings from all over Wales and the wonderful Castle grounds. May 16, 2015
Rated 5.0 out of 5.0 by Great Service, comfortable and clean rooms A great hotel when visiting the Cardiff Bay hotel. The Manager greeted us and explained and showed us a map of getting around Cardiff Bay. Breakfast was much better than I had expected it was a buffet offering Sausages, Beans and Eggs, Croissants, Cereals, Toast, Cake and Fruit and Yogurts. I would recommend staying here. May 14, 2015
Rated 5.0 out of 5.0 by breakfast At breakfast I would have preferred to have had a choice of bacon on the menu instead of sausages or even better, I would have preferred a cold selection of ham and cheese, however there was nothing wrong with the quality of the food served which was arm to hot depending on the time you come to breakfast and when the trays were re stocked. May 14, 2015
Rated 4.0 out of 5.0 by Business Stay Hotel is fine but staff not sure of location of local restaurants etc. May 11, 2015
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