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Rated 4.2 out of 5 by 292 reviewers.
Rated 5.0 out of 5.0 by A Welsh Welcome We have been regular visitors to this particular hotel for over 4 years whilst our son has been a student at Cardiff University. The hotel is very close to the city centre and also Cardiff Bay allowing us to visit both areas for shopping, meals, entertainment and sport. The new 'Smart Bridge' means that the city centre is now only 10 minutes walk away from this hotel and a similar distance to the Red Dragon Centre and on into Cardiff Bay with its Mermaid Quay restaurants, the Dr Who Experience, the Millennium Centre and the many other attractions. The hotel is always very clean and comfortable, and the staff are always, without exception, extremely polite, helpful, friendly and knowledgeable. We actually feel that this hotel has become our second home. The breakfast provided is varied, filling and has something for everyone. If one needs something extra such as soya milk, it will be available. Nothing is too much trouble. The rooms are comfortable, clean and spacious. Well done to the manager and her hard-working team. November 24, 2014
Rated 4.0 out of 5.0 by Business stay Overall the hotel is what I would require of an HIEx. The staff were extremely friendly and helpful and the room was basic but adequate. The breakfast was also good and what would be expected for this type of hotel. My only complaint is the charge for parking. I still cannot believe that a hotel would charge for this service. My opinion is it is like a grocers shop charging you a fee you to shop there.... It just should not happen November 24, 2014
Rated 5.0 out of 5.0 by Weekend in Cardiff Very friendly and helpful staff. They made our weekend really enjoyable without being intrusive. November 20, 2014
Rated 4.0 out of 5.0 by Good location The staff are this hotels best asset - the breakfast wasn't great, but the location November 17, 2014
Rated 5.0 out of 5.0 by Clean comfortablestay with great service Well kept rooms with sufficient space and great outlooks. November 14, 2014
Rated 5.0 out of 5.0 by comfortable , Clean Nice hotel but breakfast was disappointing . Powdered scrambled eggs, watery juice. Same every day November 10, 2014
Rated 5.0 out of 5.0 by Regularly stay here Always use this hotel wen visiting my family in Newport . Great location , can walk to the bay . Great view . Breakfast choices good, even though buffet type. Bedrooms basic but what more do you need really ? Parking available. Great pub next door if you want a change of venue. November 9, 2014
Rated 5.0 out of 5.0 by great night had the best thing about the hotel was the warm, friendly and human staff. the room and facilities were as you would expect from this style of hotel, but this was what we were after so we were very pleased. the hotel is a short walk from cardiff bay and all it has to offer, and the setting of the hotel is brilliant (we were lucky enough to have a view out the back). would definitely stay at this hotel again if we were visiting the area again. November 7, 2014
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