Rated 4.4 out of 5 by 184
Rated 2.0 out of 5.0 by BoomerMD61 Unpleasant Find
This was a difficult stay to rate. I have lodged at this property before and have always enjoyed it. It has some of the best room amenities of any Holiday Inn Express I have ever stayed at. I was going to select "no" about recommending this property but decided to select "yes" in the hopes that my experience was an aberration, not the rule.
I checked into my room (room 416) rather late after a hectic day of business in Manhattan. I went right to bed after entering my room. I woke up early in the morning. After returning from the bathroom I noticed some red streaks on the mattress. It was dried blood. I quickly checked my body to make sure I wasn't the one who had bled. It was not me. The blood was on the mattress before I checked in. I can handle a lot of things, but blood on a hotel mattress turns my stomach.
Since it was already morning when I discovered the blood, I brought it to the attention of Mariano at the front desk. Mariano was fantastic. He took ownership of the situation and made it right. Still, I was not pleased that I slept on a mattress that was stained by someone else's blood.
I will give this property another chance the next time I need to stay in the Meadowlands area.
September 19, 2014
Rated 5.0 out of 5.0 by Kyphamus Easy access to Manhatten
Typical Holiday Inn Express. Best part is a quick 15 min bus to downtown Manhatten right across the street. Also a good place to stay for a Giants Game.
September 19, 2014
Rated 5.0 out of 5.0 by MkRunner Perfect for visiting NYC
Holiday Inn Express never disappoints me and this one is no exception. The location is perfect. The bus stop is right across the street and takes you right into NYC. The bed and pillows provide an excellent night's sleep. The towels are soft (not like sandpaper that you get at many hotels). The cost is great!
September 18, 2014
Rated 5.0 out of 5.0 by Eli26 A great place
went with a group of friends, the staff were so helpful and assisted us with any request, the rooms were immaculate and very comfortable. we had a mix of rooms, we even got two jacuzzi suites which were awesome
September 17, 2014
Rated 4.0 out of 5.0 by EFav Updated Spa-like Decor
Rooms are clean, up to date with spa-like decor. Glad to see plenty of convenience plugs to charge my electronics. Staff was exceptionally nice and accommodating. Probably my only thought that could improve the room is using different lightbulbs in the light fixtures. Every one of them had fluorescent bulbs in them, which is super hard on the eyes -- the bedside lamps especially! It was great, though, to have the extra small reading light just above my pillow, so that was a plus! ;-) Overall... a very comfortable stay!
September 16, 2014
Rated 4.0 out of 5.0 by traveller MD Close to everything and free parking
Staff is usually very helpful, rooms are generally spotless.
September 16, 2014
Rated 5.0 out of 5.0 by BrendanV Exceeded expectations
Great hotel with bus connections into Manhattan. Hot tub rooms are very large and well presented. Hot options at breakfast better than most Holiday Inn Expresses.
September 15, 2014
Rated 4.0 out of 5.0 by vesely Smell in the rooms
We booked NON-SMOKING rooms with jakuzzi because we were traveling with our parents and they have very bad allergies. We entered rooms and we felt very strong smell of SMOKING room. I do not know why the jakuzzi room is considered as non smoking. It smelled very very bad. We were really tired so we went to sleep. In the morning my parents said they slept very bad because of the smell.
September 12, 2014