Rated 5.0 out of 5.0 by TimB51 Excellent!!
Comfortable, clean rooms but it's the staff that makes this THE place to stay in Carson City. Always willing to help and go the extra mile, the entire staff is what makes the stay "feel like home". As a business traveler, this makes all the difference. I would highly recommend this hotel when staying in the Carson City area.
May 20, 2013
Rated 4.0 out of 5.0 by SnowPapa Quiet and comfortable
Good breakfast, staff was accomodating and room was quiet.
May 3, 2013
Rated 5.0 out of 5.0 by Rakesh01 Carson City Stay
I stay at this property for the excellent service provided by Jane.
April 29, 2013
Rated 5.0 out of 5.0 by Lolly56 Quiet ,Relaxing Respit
My Husband and I have family in Carson city and stay at the HIE there. We have stayed three times now and have received the nicest welcomes and comfort and bend over backwards attention. We have occasions to go to the more affluent hotels in California. If you ask us which one we want to stay at it would be HIE in Carson. THE BEST
April 29, 2013
Rated 5.0 out of 5.0 by afmpha Good stay
Clean and comfortable. Could have used a little less furniture in the room, but I LOVE having a micro and refrig...I was happy. At checkin clerk recommended a restuarant, was very good and they gave Holiday Inn Express guests a discount:):)
April 4, 2013
Rated 5.0 out of 5.0 by jjholl My purse was returned!
My son and I traveled to the Reno NV area to look at schools. We stayed at the Holiday Inn in Carson City. We were struck by the friendly and sincere staff at both the front desk and in the eating area. And a big thank you to the honest housekeeping staff.
The morning after we arrived home I realized that I left my nice purse in a drawer in the room. I called right away and Jane was waiting for my call. (The travel group didn't have my number correct on the reservation.) She was very nice and honestly I wasn't sure I would ever see my purse again. She instructed me on how to print out a mailing label which I thought was beyond her job. I faxed it to her and a few days later I had my purse back! Jane is a very kind lady and a great asset to the Holiday Inn company. We will return and I will be sure to stop by and thank her again for her honesty and kindness.
March 18, 2013
Rated 4.0 out of 5.0 by RK57 Tub Jets
My room came with a jetted tub, but the jets where so dirty around the jets that I would not have used it.
February 2, 2013
Rated 3.0 out of 5.0 by hungrytraveler Bad breakfast, room fine
Sorry , but for the first time a Holiday Inn Express was disappointing. Worst breakfast experience ever. I will never understand why on a busy weekend no one is constantly monitoring the food area. Everything was out! And nobody there. When she finally came she decided to clean some tables instead of getting more food. There were 17 people in line waiting and we were all wondering what was going on. She finally brought bacon , it was instantly gone. Very thin and dried out I might add. Ten minutes later she brought biscuits. Finally about a half hour later she brought eggs . They were unevenly heated, warm and cold ,and in pulverized ant size bites. We tried to ask her about getting more food and she didn't appear to speak english? I would like to say that was a first for a Holiday Inn. After two days we moved to the one down the road in Minden , Nv. Everything there was great with an extremely nice and efficient attendant at the food area. We all know these breakfast are not exactly gourmet food but they should not be out and the food should be hot!! Heater was awful too!
January 5, 2013