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Rated 4.4 out of 5 by 153 reviewers.
Rated 5.0 out of 5.0 by great service and comfort Would stay here again - very comfortable and clean November 18, 2014
Rated 5.0 out of 5.0 by Great service and nice facility We found our stay at this Holiday Inn Express very comfortable and convenient. We stayed in Carson City for our son's State Championship Swim Meet and were able to get a great deal to stay here. Both the evening staff and the daytime staff were quite accommodating to our needs, helping with finding food late at night in the area, and allowing our 16-year-old son to stay in the lobby most of the day with Internet and TV access on our checkout day as we finished our swim meet. It was a little busy in the pool/hot tub since there were a lot of kids in the hotel due to the swim meet and a soccer event in the area, but luckily the hot tub was mostly kid-free by 9:00 PM. My only criticisms were that the side door didn't always latch correctly, allowing people without a card key access (creating a potential safety issue), and there didn't appear to be an exhaust fan in the bathroom. Otherwise, the facilities were in excellent shape, we had a nice size refrigerator and a decent microwave in our room, and plenty of pillows for our beds. November 16, 2014
Rated 4.0 out of 5.0 by Great Hotel- No Credit Card Controls Hotel was great. BUT I was charged over $300 after my stay and they dont know why how and wont look into it for me and no manager will return my call. In todays world with the issues in Credit Card security I would find it important for a hotel to be able to look up credit card charges and when there is an issue they should look into it and follow up with the customer. I have now been forced to pay the charge to protect my credit and also issue a Chargeback with my bank to seek reimbursement. November 16, 2014
Rated 5.0 out of 5.0 by GM Jesse is great He really cares and went out of his way to communicate with me about my visit - I'm a platinum ambassador member so appreciated the extra care. The hotel is a great HIE and I enjoyed my visit. November 16, 2014
Rated 5.0 out of 5.0 by always friendly staff. I like this hotel...stay here often...they remember me...(unless the staff member is new!) ...if I need something they usually are able to help... November 13, 2014
Rated 5.0 out of 5.0 by Nice Stay Great hotel in Carson City, little out of the way from down town but cab cost lest than $15.00. November 13, 2014
Rated 5.0 out of 5.0 by Carson trip This hotel is worth the price. There are "cheaper" hotels but for a few dollars more, you can have the quality you deserve and a nice breakfast as well as have useful amenities such as the Internet, the gym and the pool. This property is well worth the money and a great bargin for us that travel so much. November 12, 2014
Rated 5.0 out of 5.0 by Carson City I checked in about 4 am and was still greeting with respect. November 9, 2014
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