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Rated 4.4 out of 5 by 366 reviewers.
Rated 4.0 out of 5.0 Comfortable with wonderful staff The rooms were large, comfortable and convenient. The man who checked us in and out was pleasant and the process was quick and easy. We were surprised by the availability of a shuttle service to a mall 3 miles away and appreciated the very pleasant service we receved from the driver, Franklin. He drove us and picked us up from John Harvard, which we recommend for dinner as well as some brews. the selection of toiletries was very good. the room was clean; even the remote came with a note telling us it had been cleaned for our use. Although we didnt need them for this trip, I like that the rooms have refrigerators and microwaves, My only issue was the pillows - they were terrible, but the bed was comfortable. The air conditioner was a bit noisy each time it went on but it kept the room temperature comfortable. I recommend this hotel. October 11, 2015
Rated 4.0 out of 5.0 by Solid hotel We are a family of 4. We enjoyed our stay. The pool and breakfast were great amenities for the kids. I would definitely go back. The only room for improvement was the pull out sofa had a very thin mattress with uncomfortable springs making it rather unusable. The kids just slept on the couch cushions and were fine. Staff was nice, everything was clean, I'd recommend the property to others. October 7, 2015
Rated 5.0 out of 5.0 by best bet Holiday Inn Express: no other hotel will do when you're on the road. They're simple and straightforward. The staff is the best part of the experience, though. October 5, 2015
Rated 5.0 out of 5.0 by Amazing Staff! A very special thank you to Lenora, for making us feel like family. We also want to thank Chris, Christopher, and Charlie for being so friendly and accommodating. They made our stay both comfortable and enjoyable. October 2, 2015
Rated 5.0 out of 5.0 by Business Stay for Stony Brook University My recent stay was the same as any other at this location. Front desk staff was friendly and welcoming. Housekeeping staff as always did a nice job on the room and were friendly in passing. The location is convenient to work at SBU and Suffolk County Community College. A few dining options nearby, but to get a larger variety you might have to drive a few miles. Overall I have always been pleased with my stay at this location. September 28, 2015
Rated 4.0 out of 5.0 by Quick business trip Quick business trip to Long Island. Expect more travel to the area. Will stay at this location again. September 28, 2015
Rated 3.0 out of 5.0 by Not the best. I've stayed at a ton of HIX locations and I wasn't thrilled with this one. I'll start with the positives though. The property itself is very nicely maintained, with nice landscaping surrounding the hotel, and several outdoor recreational areas. It seems more like a full service Holiday Inn than a HIX. My problem was with the room itself, as well as the IHG rewards club recognition. When checked-in there was a very lackluster attempt at recognizing IHG status. The staff should be re-trained in providing the appropriate amenities and upgrades based on tier level. The room was a bit outdated and was damp/musty. The shower knob was broken so there was no way to change the water from ice cold to hot. Other parts of the room were in disrepair and the housekeeping effort was minimal at best. I probably would stay elsewhere if back in the area. September 26, 2015
Rated 4.0 out of 5.0 by 5th Floor "luxury" Suite- Basic Room x2 Before my wedding I had a chance to check into the "luxury" fifth floor suite. It was a basic room with twice the space. No effort was made to make this any sort of luxury. Basic furniture, basic bed and basic ammenities with a "luxurious" bar in the room. They could have attempted to put higher end furnishings at least. Im a little disappointed with the basic layout of the "luxury" suite. September 22, 2015
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