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Rated 4.6 out of 5 by 100 reviewers.
Rated 5.0 out of 5.0 by beds and pillows were great The staff was very friendly and helpful, the room was clean and comfortable, and the location was very convienent. I have had other positive experiences with Holiday Inn Express and I will continue to recommend this chain to others. September 26, 2014
Rated 5.0 out of 5.0 by Holiday Inn is reliable We found what we expect to find at all Holiday Inn. From check-in to check-out, everything went smoothly. The Internet worked well as did TV. AC was very comfortable. Facility was quiet and restful. Good parking A good value. Holiday Inn is reliable. September 22, 2014
Rated 4.0 out of 5.0 by Parking Parking is challenging at this hotel. If you do not get in before the crowd, you are forced to choose from dimly lit parking areas on adjacent properties. September 19, 2014
Rated 4.0 out of 5.0 by Staff was courteous, but exercise room and breakfast were disasters The hotel is nice, but poorly maintained. The exercise room had limited equipment, some of which was broken, and the air conditioner in the exercise room didn't work for the entire six days I stayed. Breakfast was awful. the eggs were particularly terrible. The last day's breakfast was almost nothing because staff said a water pipe was broken. The problem I had with that is that staff did not make other arrangements, and gave the customers no notice of this. I found out only because I asked for hot water for oatmeal, and noticed other items were not provided. The explanation showed that staff had little concern with the customer if it was an inconvenience for staff. I don't recommend this hotel until they change their approach to service. As a positive note, all staff members were pleasant and helpful with all situations except those mentioned above. That's why I will try them again. September 18, 2014
Rated 5.0 out of 5.0 by Staff Staff was very good, this was a football weekend and they were relaxed and in good order.Good breakfast. September 17, 2014
Rated 5.0 out of 5.0 by Very nice and good service A little tough to locate as it sits behind another building and sign is tough to catch on first trip past. Very good staff and surprisingly quiet given the location. September 11, 2014
Rated 4.0 out of 5.0 by Staff is outstanding! The refrigerator in the room did not work. But in all fairness, I did not tell anyone. There was mold on the ceiling on one tile in the bathroom. Loved the breakfast and the staff was great. September 10, 2014
Rated 5.0 out of 5.0 by Convenient and clean! This is a great place to stay for Carolina sports events. It is convenient and clean and the staff is professional and courteous. September 10, 2014
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