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Rated 4.6 out of 5 by 80 reviewers.
Rated 4.0 out of 5.0 by Comfortable, affordable, clean & friendly My son & I stayed here with his baseball team. The hotel was accommodating and clean. Had to go next door for laundry and pool, but it was no big deal. Staff was super friendly and willing to help in any way. The beds were very comfortable and rooms had a frig, microwave and coffee pot. Would definitely stay here again. Also liked the convenience to I 40. Did not charge us for extra day as long as we checked out by noon! July 1, 2014
Rated 5.0 out of 5.0 by Excellent Staff and Location I travel monthly for business and always stay at this hotel. The staff is marvelous, very helpful, friendly, responds quickly to any questions. The hotel is immaculate, rooms are very comfortable and quiet. The breakfast area is nice, well staffed, selections are good and vary from day to day. The hotel shares a swimming pool with a neighboring property; always easy to get to, use, and the staff there are equally friendly and helpful. The location is very convenient too, for travel around the area, to airport, universities, businesses and shopping. In particular, Janeer, one of the concierges, is a delight! All of the staff is wonderful, but my arrival / departure times and her work schedule coincide. She is extremely helpful, can make wonderful restaurant recommendations, and directions to various locations. Recently, I needed to add a night's stay and the process was seamless. Janeer truly provides excellent customer service, always with a smile, and is never too busy with her other duties to help out. She is a pleasure to work with. I will continue to stay at this hotel as long as my travels bring me to the area. Great staff, great place! July 1, 2014
Rated 5.0 out of 5.0 by More than comfortable bed, great service I was delighted at the room, the courteous service, and most of all the wonderful bed. The hotel exceeded my expectations, in the shower as well. I was delighted with the hotel and will return when I am in the area. June 30, 2014
Rated 5.0 out of 5.0 by helpfulness of staff the staff made us feel like we lived there. easy access and location to hospital. a very comfortable room. a great stay and will be back. June 23, 2014
Rated 5.0 out of 5.0 by Friendly Staff The front desk staff was extremely friendly and efficient. June 21, 2014
Rated 4.0 out of 5.0 by Great Staff, Very Clean and Adequately Comfortable All staff members strive to serve and perform their tasks with skill and professionalism--from the grounds custodian and the housekeeping staff up to the Manager. The night clerk adresses customers with the following statement, "The answer is yes!,Now tell me what do you need Mr. ____? A very positive additude toward service all the way around. I stay here about 20 days a year, and have been doing so for about two years. I have noticed steady improvements, since Ms. Cummings became the Manager. June 21, 2014
Rated 5.0 out of 5.0 by We want to buuy a mattress like this. This was a great stay with a very well run hotel and friendly staff. I would also like to complement Holiday Inn for sending a confirmation email a few days before my trip. It make check in that much easier. June 18, 2014
Rated 5.0 out of 5.0 by Great Service Friendly staff, clean room, and great price! Would recommend this place to anyone looking for a close by hotel to Chapel Hill June 16, 2014
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