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Rated 4.6 out of 5 by 97 reviewers.
Rated 4.0 out of 5.0 by Staff was courteous, but exercise room and breakfast were disasters The hotel is nice, but poorly maintained. The exercise room had limited equipment, some of which was broken, and the air conditioner in the exercise room didn't work for the entire six days I stayed. Breakfast was awful. the eggs were particularly terrible. The last day's breakfast was almost nothing because staff said a water pipe was broken. The problem I had with that is that staff did not make other arrangements, and gave the customers no notice of this. I found out only because I asked for hot water for oatmeal, and noticed other items were not provided. The explanation showed that staff had little concern with the customer if it was an inconvenience for staff. I don't recommend this hotel until they change their approach to service. As a positive note, all staff members were pleasant and helpful with all situations except those mentioned above. That's why I will try them again. September 18, 2014
Rated 5.0 out of 5.0 by Staff Staff was very good, this was a football weekend and they were relaxed and in good order.Good breakfast. September 17, 2014
Rated 5.0 out of 5.0 by Very nice and good service A little tough to locate as it sits behind another building and sign is tough to catch on first trip past. Very good staff and surprisingly quiet given the location. September 11, 2014
Rated 4.0 out of 5.0 by Staff is outstanding! The refrigerator in the room did not work. But in all fairness, I did not tell anyone. There was mold on the ceiling on one tile in the bathroom. Loved the breakfast and the staff was great. September 10, 2014
Rated 5.0 out of 5.0 by Convenient and clean! This is a great place to stay for Carolina sports events. It is convenient and clean and the staff is professional and courteous. September 10, 2014
Rated 5.0 out of 5.0 by Nice location, good chain Friendly and efficient check-in. Plenty parking. Clean and nicely decorated rooms. Fridge in room. Fresh breakfast. Fast internet. Good price. September 7, 2014
Rated 5.0 out of 5.0 by Great Service Clean, great service, great water pressure in shower, reliable internet. September 2, 2014
Rated 5.0 out of 5.0 by Stay here! 3rd or 4th time we've stayed here and the next time we find ourselves in the area, we'll stay again. Everything is real convenient, everybody is real nice and friendly, and the rooms are great! Certainly not a luxury hotel, but HIEs never were intended to be, but it excels in what it does...offering great accommodations at an affordable price. I'm in the customer service business and they do a great job of it...and the young man who was in-charge of the breakfast the morning we were there needs a raise...he was non-stop being sure everything was well supplied and he needed to, as I think I went back for more bacon more than once! August 20, 2014
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